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See what reviewers are saying

Rated 5 out of 5 stars

Just received my 20in x 40in print from Simlab and couldnt be more impressed, This is an absolute gem of a company, Speedy turnaround, well packed print, colours and contrast which match my sent dig... See more

Rated 5 out of 5 stars

I've used Simlab a couple of times now while trying to finding a printer for my drone images and I have to say I can’t fault them. The choice of papers is great and the quality is really good. Als... See more

Rated 5 out of 5 stars

SIM LAB are brilliant in customer service, print quality and turnaround time. I’ve used SIM LAB on and off over the years, and was originally introduced to them through my sister, a wedding photo... See more

Rated 5 out of 5 stars

Extremely speedy turnaround…. Excellent prints received by next day. Only problem for me is that if there are one or two late orders the postal charges are the same as for a larger order and because... See more

Company details

  1. Photo Printing Service

Written by the company

If you’re looking for photo printing, giclée fine art prints or other photo merchandise, SIMLAB offers professional quality printing with unbeatable turnaround times.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I'm always super super impressed with…

I'm always super super impressed with the service, value and quality of product from SIMLAB. I really don't know how they do it...to turn around such a large numbers of prints with perfectly calibrated colours on next day delivery every time is simply superb.

As a GCSE/A-Level Photography Teacher having such a reliable, efficient and economical service for a large volume of coursework printing is essential.

I can't reccomend them highly enough, and do so all the time via word of mouth to friends, family, colleagues and students. Thankyou for all you do.

May 26, 2023
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Reply from SIMLAB

Hello Tom,

Thank you so much for your very kind words of recommendation and your lovely review. We are thrilled to hear how much you love our service and quality printing. We look forward to working with you again soon.

Have a great week ahead.
The SIM Team

Rated 3 out of 5 stars

Paid £25 for a Saturday delivery that I…

Paid £25 for a Saturday delivery that I desperately needed for the bank holiday and it came on Sunday. Prints are fine otherwise

May 25, 2023
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Reply from SIMLAB

Hello Jay,

Thank you for leaving us your review and we are thrilled to hear that you are happy with your print orders from us. We have looked for any emails or reports of an issue relating to this order but we are unable to find any correspondence from you. We are sorry to hear that you have experienced a delivery on a Sunday rather than the Saturday requested over a Bank Holiday. We use a tracked service with a reputable courier and would always recommend raising any concerns with us via email or phone at the time as we can liaise with them directly to ensure a speedy resolution for you. If you'd like to get in touch with us directly, please email us via info@simlab.co.uk.

Kindest Regards
The SIM Team

Rated 4 out of 5 stars

Good quality prints & prompt delivery

Good quality prints & prompt delivery. I would have awarded 5 stars but you sent me someone else’s prints as well

May 19, 2023
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Reply from SIMLAB

Hello Philip,

Thank you for leaving us a review and we are delighted to hear that you are happy with your prints and our fast delivery service. We are sorry to hear that this happened and we are unsure whether you were in touch with us as we have not been able to find any correspondence from you. Please feel free to get in touch with us via info@simlab.co.uk with information for this order and we will be happy to investigate this further for you.

We look forward to hearing from you.
The SIM Team

Rated 5 out of 5 stars

Good communication and rapid response

Good communication and rapid response.
Product very attractive

May 24, 2023
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Reply from SIMLAB

Hello,

Thank you for taking the time to leave us your 5 star review. We are delighted to hear how happy you are with our service and products.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Clear website

Clear website, happy with the products which also came well packaged and quickly with a good courier.
Quality printing.

May 15, 2023
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Reply from SIMLAB

Hello,

Thank you for leaving us your 5 star review and sharing your experience with the community. We really appreciate it!!

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Excellent service and always top glass…

Excellent service and always top glass products.

May 24, 2023
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Reply from SIMLAB

Hi Glenn,

We are really happy to hear you are enjoying our excellent service and top class products. Thank you for your continued orders and it is always a pleasure to work with you.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

SimLab's Professionalism

SimLab's Professionalism, Customer Service and Quality of Product is Outstanding, This is why they have been my Supplier of choice for many years.

May 15, 2023
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Reply from SIMLAB

Hi Elizabeth,

Thank you so much for leaving your lovely review. It is always a pleasure to work with you and we really appreciate your continued custom with us here at SIM.

Have a great weekend
The SIM Team

Rated 5 out of 5 stars

Fast

Fast, efficient, well packaged and the colours were true

May 17, 2023
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Reply from SIMLAB

Hi,

We are delighted to hear that you are enjoying our fast, efficient service. Thank you for leaving us your feedback and 5 stars.

Have a great weekend.
The SIM Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Well packaged and fast delivery. Print quality perfect.

May 16, 2023
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Reply from SIMLAB

Hello Deborah,

We are so grateful that you took the time to share your feedback with us. It is always a pleasure to look after our customers and we thank you for choosing SIM.

Have a great weekend
The SIM Team

Rated 5 out of 5 stars

Great quality

Great quality. Very quick delivery and very very robust packaging. Got 4 x A3 prints. Couldn’t of been better

May 23, 2023
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Reply from SIMLAB

Hi Thomas,

Thank you so much for sharing your feedback about our service, quality, packaging and fast delivery. We really appreciate your review and 5 star rating!!

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Satisfied

Prompt service,good quaity and price

May 29, 2023
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Reply from SIMLAB

Hello Martin,

Thank you for leaving your 5 star review. We are thrilled that you loved our prompt service, good quality and competitive pricing. Please let us know if you need any help or guidance as we are always here to help.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Excellent service and very user…

Excellent service and very user friendly. Thank you.

May 22, 2023
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Reply from SIMLAB

Hello Claire,

Thank you for your 5 star review and for choosing SIMLAB. We look forward to working with you again soon.

Regards
The SIM Team

Rated 5 out of 5 stars

First time using this company and…

First time using this company and definitely not the last. Very pleased with my prints received super-quick. Spot on to the soft-proofing in lightroom on all papers i used. Thanks for being great!

May 26, 2023
Unprompted review
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Reply from SIMLAB

Hello Cathryn,

We really appreciate you taking the time to leave your feedback regarding your recent first order with us. It is great to hear that you are really pleased with your printed and the quick delivery time. We look forward to working with you again very soon.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Top quality prints

Top quality prints, fast service

May 10, 2023
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Reply from SIMLAB

Hi,

Thank you for your review and awarding us 5 stars. We really appreciate it!!

Kindest Regards
The SIM Team

Rated 5 out of 5 stars
SIMLAB logo

Reply from SIMLAB

Hey Emily,

We are thrilled to hear that you love our fast service and great quality prints. We look forward to working with you again soon.

Regards
The SIM Team

Rated 5 out of 5 stars

Great quality

Great quality. Quick service and wrbsite easy to navigate.

May 10, 2023
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Reply from SIMLAB

Hello Christina,

We are happy to hear that you loved the quality and quick service. Thank you for leaving us 5 stars and we look forward to seeing you again soon.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Excellent all round!

Really helpful and friendly service on the phone and in the show room. Great prints and reasonable pricing. Will definitely be using them again. Thank you!

April 17, 2023
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Reply from SIMLAB

Hi Adele,

It was lovely to meet you in the showroom and thank you for leaving us your lovely review. We really appreciate our customer's feedback. Have a great week.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars
SIMLAB logo

Reply from SIMLAB

Hi Trevor,

We are delighted that you are enjoying our very quick and efficient service. Our team work hard to ensure that our customer's only ever enjoy the highest quality prints with a speedy turnaround. Thank you for leaving us 5 stars.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Amazing quality and quick delivery time

Really quick turnover, extremely good quality prints.

May 16, 2023
SIMLAB logo

Reply from SIMLAB

Hi Jenny,

Thank you for leaving us your 5 star review. We are happy to hear that you are enjoying our quality prints and fast, efficient service. We are always here to help.

Kindest Regards
The SIM Team

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