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See what reviewers are saying

Rated 5 out of 5 stars

Just received my 20in x 40in print from Simlab and couldnt be more impressed, This is an absolute gem of a company, Speedy turnaround, well packed print, colours and contrast which match my sent dig... See more

Rated 5 out of 5 stars

I've used Simlab a couple of times now while trying to finding a printer for my drone images and I have to say I can’t fault them. The choice of papers is great and the quality is really good. Als... See more

Rated 5 out of 5 stars

SIM LAB are brilliant in customer service, print quality and turnaround time. I’ve used SIM LAB on and off over the years, and was originally introduced to them through my sister, a wedding photo... See more

Rated 5 out of 5 stars

Extremely speedy turnaround…. Excellent prints received by next day. Only problem for me is that if there are one or two late orders the postal charges are the same as for a larger order and because... See more

Company details

  1. Photo Printing Service

Written by the company

If you’re looking for photo printing, giclée fine art prints or other photo merchandise, SIMLAB offers professional quality printing with unbeatable turnaround times.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Rapid turnaround

Rapid turnaround, great finish

May 16, 2023
SIMLAB logo

Reply from SIMLAB

Hi Andy,

Thank you for taking the time to leave us your 5 star review and we look forward to working with you again soon.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

First time I’ve ordered and really…

First time I’ve ordered and really impressed. Easy to upload and the prints were with me in a couple of days. The quality of the prints were spot on. Definitely will be using again and would recommend.

May 15, 2023
SIMLAB logo

Reply from SIMLAB

Hello Richard,

Thank you for taking the time to leave us your 5 star review. We are really happy to hear that you are impressed with your first order with us. We pride ourselves on being able to provide quality prints with a service to match and all at competitive prices. Our team are always here to offer help or guidance so please let us know if you need any assistance.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars
SIMLAB logo

Reply from SIMLAB

Hi Vincent,

We appreciate you taking the time to leave us your review and 5 stars. Thank you for choosing SIMLAB and we look forward to working with you again soon.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Quick service

Quick service, excellent quality and reasonable price!

May 15, 2023
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Reply from SIMLAB

Hello Brian,

We really appreciate you leaving us your 5 star review. Please do let us know if you need any help or guidance as our team are always here to help.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

EXCELLENT PROFESSIONAL SERVICE YOU CAN…

EXCELLENT PROFESSIONAL SERVICE YOU CAN RELY ON.

May 15, 2023
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Reply from SIMLAB

Hi Paul,

Thank you so much for leaving your very kind review. At SIM, we appreciate that our customer's need a professional service they can rely on and we are always here to help.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

First class service

First time I’ve used Sim lab and I must say they were exceptional. I ordered a number of different size prints and all delivered the next day. The quality of the prints were first class. The monos were a little dark, but I believe that was down to my processing which I will improve. I shall be using these from now on, thank you

May 15, 2023
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Reply from SIMLAB

Hi Dave,

Thank you for leaving us your 5 star review and we are happy to hear that you loved the quality of your prints. As all screens differ with backlighting and calibration, we do offer test prints via SIMLAB for comparison. Please let us know if you would like to order a set and we can email with all the details.

Kindest Regards
The SIM Team

Rated 4 out of 5 stars

great product but delivered to the wrong door by DPD

great product but delivered to the wrong door by DPD.
I tracked it down myself

May 12, 2023
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Reply from SIMLAB

Hello John,

Many thanks for your review and feedback. We're glad to hear that you were happy with your order. We are, however, very sorry to hear that the parcel was delivered to the wrong house number. On checking our systems we can see that the shipping address that was noted on the order was the same address within the DPD delivery system. We work closely with our courier who offer an excellent delivery service and we are unsure why this has happened on this occasion and offer our sincere apologies for any inconvenience caused.

If in the future you do have any delivery issues please do get in touch with us straight away as we can liaise with the courier directly to ensure a fast resolution.

We look forward to working with you again soon.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Great quality photos with super fast l

Great quality photos with super fast l, safe delivery. Thank you.

May 4, 2023
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Reply from SIMLAB

Hi,

Thank you for leaving us your 5 star review. We are thrilled to hear that you are happy with your great quality prints and super fast delivery service.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Superb quality and excellent delivery

Superb quality and excellent delivery. Thank you

May 11, 2023
SIMLAB logo

Reply from SIMLAB

Hello Adam,

Thank you for taking the time to leave us your 5 star review. We are thrilled to hear that you love the superb quality of our prints and our excellent delivery service. We look forward to working with you again soon.

Regards
The SIM Team

Rated 5 out of 5 stars
SIMLAB logo

Reply from SIMLAB

Hi Charlie,

We are delighted to hear that you love our great service and prints. Please do let us know if you need any help or guidance as our team are always here to help.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Fast

Fast, excellent quality...

May 10, 2023
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Reply from SIMLAB

Hello,

Thank you for leaving us your 5 star review and we look forward to working with you again soon.

Regards
The SIM Team

Rated 5 out of 5 stars

Excellent quality prints

Excellent quality prints. Easy to use website. Package so well! Nothing was going to get throughout that packaging to bend the prints! Thank you so much

May 9, 2023
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Reply from SIMLAB

Hi Rebecca,

Thank you for leaving us your feedback from your recent order. We appreciate that our customer's work to deadlines with their clients and want to ensure that your prints arrive with you swiftly and well packaged to avoid any damage in transit. We are delighted that you are loving our service and quality prints. We hope to see you again soon.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Very quick response and resolution of…

Very quick response and resolution of the issue which was actually completely the fault of the Post Office

May 2, 2023
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Reply from SIMLAB

Hi Simon,

Thank you for 5 star review and we look forward to working with you again soon.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Excellent quality photo books.

Excellent quality photo books.
Delivered well within expected time scales.

May 2, 2023
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Reply from SIMLAB

Hello Ian,

Thank you for leaving us your 5 star review and we look forward to working with you again soon.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Respectable quality photo print

Respectable quality photo print. Far better than I was expecting! 👍

May 9, 2023
SIMLAB logo

Reply from SIMLAB

Hi David,

Thank you for leaving us your 5 star review and we are happy to hear that your print exceeded your expectations. We offer various photo prints and products and if you would like any help or guidance, please do let us know.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Efficient Service & Good Value

I ordered some prints from SIMLAB and found the order process very simple with plenty of options
Having uploaded the prints and placed the order on a Sunday, I received them on the Wednesday
Brilliant service and good value
I would definitely use SIMLAB again and recommend their service

May 10, 2023
SIMLAB logo

Reply from SIMLAB

Hello Caroline,

We really appreciate you leaving us your 5 star review and for your kind words of recommendation. We are happy to hear that you loved our service and value. We look forward to working with you again very soon.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Good quality prints

Good quality prints, printed and dispatched within 24hrs. Web interface easy to use.

May 2, 2023
SIMLAB logo

Reply from SIMLAB

Hi Stephen,

Thank you for 5 star review and we are thrilled to hear that you love our quality prints and speedy despatch service. We look forward to working with you soon.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Excellent printing

Excellent printing, quick to send.

May 4, 2023
SIMLAB logo

Reply from SIMLAB

Hello Margot,

Thank you for taking the time to leave us your 5 star review. We are delighted that you love our printing and quick despatch service. Looking forward to seeing you again soon.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Beautiful prints which were well…

Beautiful prints which were well packaged.

May 8, 2023
SIMLAB logo

Reply from SIMLAB

Hi,

Thank you for taking the time to leave us your 5 star review. We are really happy to hear that you loved your prints. Have a great evening.

Regards
The SIM Team

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