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Rated 5 out of 5 stars

Great product! Currently using a MAG2SIM in Cuba with no issue. Excellent support. I’ll highly recommend to friends and family

Company replied

Rated 2 out of 5 stars

Ordered parts can be followed through your personal page on the SIMore site, the status changes from ordered to delivered, as soon as the part is posted. Tracking shows no info. Customer service does... See more

Company replied

Rated 2 out of 5 stars

DualSIM@home for 107,40€ with iphone 12Pro: 1st. parcel never arrived, for resend I have to pay 10€ extra, then 8 days later I have to drive to customs and pay additonal 20€ tax extra. Installation w... See more

Company replied

Rated 2 out of 5 stars

BEWARE, company located outside EU regulations, buyers are not safe. Bought an adapter which was stated is compatible with my phone. Technically its compatible, but physically doesnt fit at all becaus... See more

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2.7

Poor

TrustScore 2.5 out of 5

478 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

iPhone XR Dual SIM Adapter and Triple SIM Box

Online purchase and shipping was easy and efficient. Products arrived as expected. Throughout 2 months of use products have performed well.

November 5, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are glad to hear that you are very satisfied with our service and that your adapters for iPhone work great.
Best regards, SIMore Team

Rated 1 out of 5 stars

Absolutely disappointed with the Simore!!!

Absolutely disappointed with the company!! I ordered a product on 14 Okt 19. The packet returned back because the shipping address was not correct. Finally the package stuck to the Zürich customs since 23/10/2019, 13:00:00. I claimed to the company and the reply is that the product is not back to them. Yes, but i have paid, and i dont have the product since 14 Okt 19. How difficult is it for the company to find out what is going on and the product is stuck to the customs? Where is your interest????

November 1, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We inform you that your order has been shipped to the delivery address you indicated us during your order procedure.
If you have made a mistake with your delivery address, the package will be returned to us by the Post. We will not fail to inform you as soon as we will received your item back to organize a new shipment.
Best regards, SIMore Team

Rated 4 out of 5 stars

Dual SIMORE for iPhone 7

Hello,

I am very satisfied by SIMORE products. That is what in needed. The device is working steady and properly. It very clever to design additional TWO Sim Cards device.

There are to small remarks. First, software has to small signs of SIM Number.

Second, plastic case for iPhone 7 is very slippery and plastic is too fragile. Two corners have been broken during the first month of utilisation, and there were no falls of the device.

Kind regards,
Pavlo

October 31, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are happy to hear that you are satisfied with your E-Clips Gold adapter.
We will not fail to inform our "Research and Development" department of your comment to improve our product.
Best regards, SIMore Team

Rated 5 out of 5 stars

I chose dualsim@home for iphone

I chose dualsim@home for iphone, it has thorough documentation, good usability, simple to install and use. I really recommend simore for those who need an extra sim for their single sim device!

October 28, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are glad to hear that you are very satisfied with your DualSIM@home adapter.
Thank you for recommending our product.
Best regards, SIMore Team

Rated 5 out of 5 stars

High quality and compact design

High quality and compact design. I am very pleased with the purchase and the seller who offered me the best service and full support. Goods received 7 days after payment. Thank you very much!!!

October 28, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are happy to hear that you are very satisfied with our adapter and our service.
Best regards, SIMore Team

Rated 1 out of 5 stars

Useless

Useless , sent me a faulty dual sim slot , which never fitted in my original slot and then finally the paper thin Cabel snapped on installation itself . And the company response as a solution seemed to be a 10€ discount for a faulty 46€ product , so they expect me spend another around 30€ to get cheated once again. Height of shamelessness . That’s the reason they don’t accept Paypal or other such payment gateways as they know that the customer will be protected and their money would be refunded always.Beware all useless products.

October 25, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We are really sorry that you are not satisfied with your purchase , but we can unfortunately not be responsible for misuse of the product.
Best regards, SIMore Team

Rated 4 out of 5 stars

Simore have high quality products

Simore has high quality products. Although sometimes the SIM switching hangs up and I need to restart the phone, it represents a good multi-SIM solution.

October 14, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are glad to know that you are satisfied with our adapter and the quality of our products.
Best regards, SIMore Team

Rated 5 out of 5 stars

Simore has been my preferred loyal…

Simore has been my preferred loyal choice for their products for a very long time now. I have been using the appropriate multiple sim based solutions for my iPhone and I have always been very happy with their products which have become increasingly well defined over this stretch of time. Well done guys! Keep it up and I will always be an ardent supporter of your products and your support.

October 10, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are happy to hear that you are very satisfied with our adapters and our services.
Thanks for your support.
Best regards, SIMore Team

Rated 1 out of 5 stars

Paper thin connector

The band holding the SIM card and the adapter together ripped in half the first time I took my cover off my phone. Super thin super weak material. Only used it for about three weeks

October 10, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We are really sorry that you are not satisfied with your purchase , but we can unfortunately not be responsible for misuse of the product.
Best regards, SIMore Team

Rated 1 out of 5 stars

I would have given not even a single…

I would have given not even a single star, but this website needs it as a mandatory field. I did purchase this product on June 2019 and I did raise a complaint that it is not working and signal is not being received and still today I didn't get any resolution, now they just came up with a resolution that I need to mail it to the office with my shipping cost and they would then go ahead with looking for the issue. It has been 5 months since my purchase. I have requested for the shipping label. It has almost screwed my sim tray altogether

October 8, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We are sorry that you are facing issue with your adapter.
We invite you keep in touch with our after sales service:
https://www.simore.com/en/contact
Best regards, SIMore Team

Rated 5 out of 5 stars

Simone dualsim@home

Excellent product (dualsim@home) and excellent after sales assistance.

October 7, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are glad to hear that you are very satisfied with your adapter and our after sales assistance.
Best regards, SIMore Team

Rated 1 out of 5 stars

It is not working at all even though I…

It is not working at all even though I installed the same as in your videos in the website

October 1, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
If you are facing issue with your item, we invite you to contact us directly through the link below to help you in your installation:
http://www.simore.com/en/contact
Best regards, SIMore Team

Rated 3 out of 5 stars

Interesting, useful but also deeply flawed

Running on a Samsung S9+
Simore dual sim card thing is useful, but very limited.
I can switch between sim cards, but the auto-switch function is deeply flawed. If you select it, it will constantly (like every 10 minutes) switch the focused SIM card. This a PROBLEM because a SIM card switch forces a phone reboot. This makes it impossible to use. If Simore had put a bit more investment into the feature, that would allow a true dual sim feature instead of this flawed design.

Hopefully Simore will revisit the design and produce a new version. I would then be willing to revisit this review and amend it.

September 29, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are sorry that you are not fully satisfied with your adapter.
The adapter you chose allows to select on which SIM card you want to be connected (SIM-1 or SIM-2). One SIM card is active at a time. The auto switch function allows you to settle your switch duration.
We will not fail to inform our "Research and Development" department for your comment concerning the capability of this product.
Best regards, SIMore Team

Rated 1 out of 5 stars

Absolutely shameful company.

Absolutely shameful company.

Sent me a faulty sim adapter, claimed I damaged it and are refusing to refund. They offered me 5€ discount to repurchase the same product!

This is not a solution for anyone looking to switch between SIM cards!

September 25, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We are really sorry that you are not satisfied with your purchase , but we can unfortunately not be responsible for misuse of the product.
Best regards, SIMore Team

Rated 3 out of 5 stars

The switch over sometimes doesn't work

The switch over sometimes doesn't work. I have to re-boot the phone in order for it to be effective.

September 19, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
With crossover adapters, it can happen that you need to switch off and on the mobile to empty the cache memory of the machine after switching SIM cards and allow it to connect to the selected SIM card.
Best regards, SIMore Team

Rated 5 out of 5 stars

This is exactly what I was looking for

This is exactly what I was looking for. Unfortunately it is not available in Mauritius and I bought it online. Je le recommande chaudement. Excellent device,awesome seller. Bravo.

September 18, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are happy to hear that you are very satisfied with your adapter.
Best regards, SIMore Team

Rated 4 out of 5 stars

Three things needs addressing

Three things needs addressing to get the fifth star
1- Once connected to the phone the product is extremely fragile it can be severed easily while putting the back cover.
2- When replacing the name on each sim card I can only change one sim name and no more .
3- I can not receive any calls from the other sims only from the one I select as the default

September 17, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are glad to hear that you are satisfied with your adapter.
We will not fail to inform our "Research and Development" department of your comment to enhance its features.
Best regards, SIMore Team

Rated 4 out of 5 stars

Some minor issues, but overall: super.

I am a Belgian customer. This means that quite a few customs costs still had to be paid. Not the fault of SIMORE but they can perhaps point out to their customers that this extra cost is being added for people from outside Switzerland. Furthermore, the manual can also be clearer and more extensive. In the beginning I had to search quite a bit to be able to connect onto the device. Also the translations in the app are not always entirely correct. The device itself, the "Dual SIM adapter
DualSIM @ home" for iPhone has 2 SIM slots. 1 of the 2 slots loses very regular the connection, so I frequently get the message that I have a missed conversation. But also good things of course, the app ensures a good integration in iPhone. The ringtones and contacts are taken over and even calling with BT car kit is possible. In general the device does what was promised and what I needed it for.

September 10, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are happy to hear that you are satisfied with your adapter.
We will not fail to inform our "Research and Development" department of your comment to enhance its features.
Best regards, SIMore Team

Rated 4 out of 5 stars

Great product

Great product. Signal gets lost at times. But overall as a backup, works perfectly.

September 9, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are glad to hear that your adapter works great.
We will not fail to inform our "Research and Development" department of your comment to enhance its features.
Best regards, SIMore Team

Rated 4 out of 5 stars

Great Product

it works. But at times, the signal gets lost. As it works mainly as a backup, it works for me.

September 9, 2019
Unprompted review
Simore logo

Reply from Simore

Dear Sir,
We thank you for your review.
We are glad to hear that your adapter works great.
We will not fail to inform our "Research and Development" department of your comment to enhance its features.
Best regards, SIMore Team

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