Simplelifehomes Reviews 

They are very effecient and were always so kind and helpful whenever I contacted them.

Do not trust this company they do not vet people before they give them a tenancy. There is a lot of Low life’s who have criminal records and cause Antisocial behaviour problems they break all the rules when they move into the properties.
They have partnered up with Vistry and Sigma, they are not interested in controlling Tenants who break the covenants in a New build area.
They don’t pick up the phone and help innocent people who suffer at the hands of bullying tenants.

Be very careful if you find you end up buying a private home and you get to live next to Simple Life homes Rented by criminals.

I do not recommend renting from Simple Life. Since moving in, I’ve experienced repeated heating and hot water outages, including during winter, leaving the property cold and unusable. Communication is extremely poor—calls go unanswered, and complaints take weeks to be addressed, only to be denied responsibility.

I’ve been passed back and forth between Simple Life and L&Q, with neither accepting accountability. Many other tenants in the building are experiencing the same issues. The service is unprofessional, causes significant distress, and fails to meet basic landlord obligations.

1 month+ without a replacement bed. I notified on move in that the bed had no feet. I receieved no response. Now the bed has caved in due to lack of supports..

1 month after raising a repair request, I keep being told it's "awaiting approval". Absolute joke, I've been sleeping on the floor for a month now...

On top of that, I raised multiple issues, half painted ceiling, paint on the carpets, chips in the kitchen cabinets, beading destroyed...

Absolute nightmare to get anything sorted, I can't wait to leave

I had a very positive experience working with Amber, who handled our move. She was consistently efficient, polite, and professional throughout the entire process.

Everything was handled smoothly, and she made what could have been a stressful situation feel straightforward and easy.

She was informative and timely in her responses to questions, and it was obvious she genuinely cared about making sure everything went well.

Going through the renting process was made super easy and stress free all thanks to Amber! Super responsive from the beginning!

Overall, my experience has been very positive. The management and general administration are excellent and well organized. However, the response time to repair requests can sometimes be slow, which I believe could be improved.

Aside from this, the property itself is lovely and the neighborhood is peaceful and pleasant to live in.

Beautiful home to enjoy and love
The company are absolutely fantastic 😀

We arranged a viewing with Simple Life Homes a few days ago. This morning, about an hour before the viewing, I received a missed call from them. I assumed it was to confirm that we were still attending, so I called back within minutes and provided the address of the property. However, the staff member struggled to locate the property on their system for quite some time, which wasn’t a great sign.

After confirming the viewing, we drove 30 minutes to the property. We waited there for over 15 minutes, but no one from Simple Life Homes showed up. It was incredibly frustrating, especially as we had taken time off work specifically to attend this viewing. The lack of organisation alone made me hesitant about renting with Simple Life Homes, so in a way we’re almost glad no one turned up.

Simple Life do offer genuinely gorgeous houses and the developments themselves are very well presented. However, they are very expensive for what they are, and the overall experience as a tenant can be frustrating — particularly towards the end of the tenancy.

One thing that stood out early on was the process around viewing properties. In our experience, there was pressure to pay a holding fee before even being able to properly secure or progress with a property, which felt unusual and not very tenant-friendly.

During the tenancy the property itself was good and generally well maintained, but the end-of-tenancy process has been extremely disappointing.

When we moved out we made a clear effort to leave the property in good condition. We cleaned thoroughly and documented everything with photos and video evidence taken on the day of move-out. Despite this, several cleaning-related charges were raised afterwards which we believe are unreasonable.

For example, some of the claims related to minor dust on skirting boards and similar issues, even though the check-out inspection was not carried out until after the Christmas and New Year period, well over a week after the tenancy ended. In an empty property during winter, some dust settling is completely normal.

There were also errors in the initial report, including rooms being mislabelled, which were later corrected. This added to the feeling that the process was rushed and poorly managed.

While we accept responsibility where appropriate (such as a small carpet clean in one room), the majority of the charges are now being disputed through the Tenancy Deposit Scheme due to a lack of clear supporting evidence.

My advice to anyone renting with Simple Life would be to document absolutely everything when moving in and moving out — take photos, videos, and keep records of all communication.

The houses themselves are lovely, but between the high rents, upfront fees, and difficult end-of-tenancy process, the overall experience has unfortunately left a negative impression.

Great process getting us into the property

The agent was kind to show us around and explain in details, having responses to all we asked

In general, if it is not an emergency repair, it takes 3 weeks to a month to fix.

Why I give them two stars rating is the bath water leak, bothered us for over two months. I reported it in early Jan, I said even though changing shower head and shower hose, problem still exist.

They arranged a man from Caldor Ltd. on 30 Jan to the house to see, he detached the shower hose and said few drips of water leak was fine. I was not aware of call out charge, nothing fixed, he left, and Simple Life charged me £72 call out charge.

After a month, I tried installing water filter, change back the original shower head, put on a bucket to test water leak, problem still exist, your colleague Ellie Yarwood emphasized shower head is our problem, the charge will continue.

I will recommend go to learn how to fix water leak before renting homes with this company, don't being fooled and unreasonably charged, that means losing your deposit.

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Updated after reply:

They don't understand, I changed shower head back to original one in January and several days ago and test, water still leak, hence it is the problem from the BATH, NOT MY SHOWER HEAD

Paulina Szczepaniak Have a Good communication and prompt in feedback she has been a help throughout my processing for the rent

Currently it's a 1 star rating.
Have placed a one month's notice period on our property on Friday 20th with the aim to move into a different simple life property. However there is no communication, our move in date is apparently next week. Impossible to get through to anybody on the phone, was happy to take a holding deposit of ourselves but no communication since.

I had such a positive experience with Amber throughout my application process. From the very beginning she was friendly, professional and incredibly responsive. She explained each stage clearly, kept me updated and made what can often feel like a stressful process much smoother and more reassuring.

Spoke with Ben and Leah today regarding some maintenance issues and both were extremely helpful , courteous, and responsive . I can’t fault them at all , highly recommended

Living in Simple life home has been great. The environment, house and the ease to reach out to a simple life representative and their fast response time.

Fantastic service and really helpful.Would highly recommend.