Simply Dresses Reviews 

8,144
TrustScore 3 out of 5

3.0

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Rated 2 out of 5 stars

Should have read their return policy better before purchasing. You have to request to return an item, and then spend time waiting for your request to be approved. You end up paying shipping both ways,... See more

Company replied

Rated 1 out of 5 stars

Not only does this company have the worst customer service I have ever seen but my god are they ever sneaky slimy people. Won't refund me, told me my refused package(because exchange and customs wer... See more

Company replied

Rated 4 out of 5 stars

Have used this company for years (4+ at least) and found their service to be reliable. I love the fact that they have separate sizing charts for each each and every dress - sometimes a dress just si... See more

Company replied

Rated 5 out of 5 stars

UNBEATABLE Price and Quality!!! Dresses were SO affordable, I bought two different dresses for my 14-yr old to choose from to wear to a formal wedding. The dresses arrived in 2 days and both fit bea... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

Shop Simply Dresses for dresses, prom dresses, homecoming dresses, formal dresses, and evening wear. Find formal dresses for prom and bridesmaids at Simply Dresses


Contact info

3.0

Average

TrustScore 3 out of 5

8K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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3.0

All reviews

(8,144)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our order came very fast and the dress…

Our order came very fast and the dress was just like the picture

November 1, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear your order arrived quickly and that the dress was exactly as pictured. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

Loved my dress

Loved my dress! Beautiful and comfortable!!!

November 1, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you loved your dress and found it both beautiful and comfortable. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

Love love love!

Love love love!! This dress is so amazing! The fit is amazing but it is a little long. I got a S, I’m 5”5 127lbs 32B. It’s so beautiful on and I feel so confident wearing it! Would recommend for anyone!

November 1, 2018
Unprompted review
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress and that it makes you feel so confident—that’s exactly what we aim for. We appreciate you sharing your sizing details as well, as that can be helpful for other shoppers.

We truly appreciate your recommendation and hope to assist you again soon.

Rated 4 out of 5 stars

I ordered a dress with rush shipping…

I ordered a dress with rush shipping and it arrived on time. The dress itself ran small, despite the use of their provided sizing chart when ordering. Quality was nice. I would order from them again, but definitely size up to be more comfortable.

November 1, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re glad to hear your dress arrived on time and that you were happy with the quality. We appreciate your feedback on sizing, as fit can vary by style and designer.

We truly appreciate your support and look forward to helping you again.

Rated 1 out of 5 stars

The 2 dresses are beautiful however…

The 2 dresses are beautiful however they don’t fit me at all they have no stretch around the waist area at all and I measured myself as your instructions said. How can I return them and get my money back. Thank you

November 1, 2018
Unprompted review
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Reply from Simply Dresses

We're sorry to hear the dresses didn't fit as expected! The return authorization numbers can be requested online or by contacting us by phone, email, or chat. Please let us know if you need any further assistance and we'd be happy to help!

Rated 5 out of 5 stars

Excellent quality

Excellent quality! I ordered a gown and wasn't expecting much for the price I paid! It is stunning! I will definitely be ordering again!

October 31, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear the gown exceeded your expectations and that you’re happy with the quality. It’s great to know you found such a beautiful style at a great value.

We truly appreciate your support and look forward to helping you again.

Rated 5 out of 5 stars

The dress looks just like the picture…

The dress looks just like the picture and it came super fast. The quality is fantastic. Exceeded my expectations!!

October 31, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear the dress matched the photos, arrived quickly, and exceeded your expectations in quality. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

UNBEATABLE Price and Quality!!

UNBEATABLE Price and Quality!!! Dresses were SO affordable, I bought two different dresses for my 14-yr old to choose from to wear to a formal wedding. The dresses arrived in 2 days and both fit beautifully! They come long so I just had to hem the dress she decided to wear. Everyone complemented her on the dress and before they could ask where she got it, we enthusiastically said °online from Simply Dresses!° We raved about Simply Dresses all night.

October 31, 2018
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Reply from Simply Dresses

Thank you for your amazing review.

We’re so glad to hear you found great value and that both dresses arrived quickly and fit beautifully. It’s wonderful that your daughter received so many compliments and that you had such a positive experience.

We truly appreciate you sharing Simply Dresses with others and look forward to helping you again in the future.

Rated 5 out of 5 stars

The dress I ordered looked exactly like…

The dress I ordered looked exactly like it did in the photographs. It fit true to the sizes listed in the size chart as well! It came in less than a week after it was ordered, in perfect packaging and condition. Highly recommend!!

October 31, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear the dress matched the photos, fit true to size, and arrived quickly in perfect condition. That’s exactly the experience we aim to provide.

We truly appreciate your recommendation and hope to assist you again soon.

Rated 5 out of 5 stars

I revieved my dress via UPS

I revieved my dress via UPS. My dress fits and looks great. I'm very pleased with the whole proccess. Thank you very much!

October 31, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear your dress arrived smoothly and that you’re happy with the fit and overall experience. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

Beautiful dress!!!

The dress is absolutely beautiful and came very quick!

October 31, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress and that it arrived quickly. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

After searching and searching I found a…

After searching and searching I found a beautiful dress from simply dresses! Great quality and fits great! Thank you so much!!

October 31, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re so glad you found the perfect dress and that the quality and fit met your expectations. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

10/10 would recommend

My dress came in faster than I expected and fit perfectly. I was worried about the silver looking raunchy and being wrinkled, but it’s not like that at all. It has the perfect amount of cleavage and isn’t too short.

October 30, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear your dress arrived quickly and fit perfectly. It’s great to know the color, quality, and overall look met your expectations.

We truly appreciate your support and hope you feel amazing wearing it.

Rated 5 out of 5 stars

Very Fast Shipment and Beautiful Quality

I received the beautiful dress only two days after I placed my order and it looked perfect!

October 30, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

I absolutely love my dress

I absolutely love my dress! Your size guide is spot on, because the dress fits perfectly. It's not cheap and not overly expensive. My dress is lace with a hint of sequin. It's well lined.

October 30, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

My dress was shipped perfect

My dress was shipped perfect. Was wrinkle free except for the jacket that goes with. but amazing shipping and love the dress.

October 30, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

Broad selection

Broad selection, fast shipping, great packaging.
Will purchase again soon.

October 30, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

I love this dress!

October 29, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

Rated 1 out of 5 stars

DO NOT ORDER - FRAUD

Not only does this company have the worst customer service I have ever seen but my god are they ever sneaky slimy people. Won't refund me, told me my refused package(because exchange and customs weren't enough) would not be accepted and would be considered "abandoned" and I would not get a refund.
Well I asked for legal advice and that is fraudulent behavior!!!!
Take your money elsewhere!!!!

October 29, 2018
Unprompted review
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Reply from Simply Dresses

Unfortunately if the package is refused internationally, it would be abandoned and not returned to our location. Our Terms and Conditions provide the following information which is agreed to at the time of the order: "If duties are not paid by on entry to destination country, or the merchandise is refused, the product will be abandoned in the destination country and the customer will be responsible for 100% of the product cost and shipping. The customer will not receive any type of refund or credit for abandoned products." Please email us at vip@simplydresses.com with your order number if you have any questions. We apologize for any misunderstanding!

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