SimplyFixIt Reviews 

451
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being professional, efficient, and extremely helpful with various device repairs. Many people are pleased with quick turnaround times, clear communication, and quality advice regarding new equipment purchases. Reviewers often note that devices are returned quickly and functioning perfectly, saving them from buying expensive replacements. Consumers consistently describe smooth data transfers, thorough maintenance work, and reliable technical solutions that restore older electronics. Clients appreciate transparent explanations and the comfortable environment provided during shop visits. However, some people mentioned occasional issues with staff attitude, limited opening hours, or found certain final outcomes less satisfactory.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt and efficient repairs for laptops,... See more

Staff

Reviewers express great satisfaction with the staff, frequently highlighting their helpful, friendly, and... See more

Product

People report ambiguous experiences with product purchases and repairs, noting both helpful guidance and some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received clear advice that a faulty laptop was beyond economic repair. My attention was drawn to the company's website and computers in stock, for sale. I was affirmed in my choice, and my chosen ne... See more

Rated 5 out of 5 stars

really helpful, honest about what I needed (ie not saying I need a whole lot of stuff that I don't need) - proper understanding of Mac (another repair centre said whole new battery - 2 weeks) SimplyFi... See more

Rated 5 out of 5 stars

From start to finish these are the good guys!! Very reasonably priced! Very quick and professional. Absolutely delighted that we chose to go with these guys! Will definitely use these again and will b... See more

Rated 5 out of 5 stars

I needed a new battery for my rather old MacBook Pro. The age was thankfully no problem. The new battery was fitted very promptly for a fair price, and I got it back within two days. The staff were ve... See more


Company details

  1. Computer Repair Service
  2. Computer Store
  3. Mobile Phone Repair Shop

Information provided by various external sources

We Fix Computers, Apple Macs, iPhones & iPads. Based in Edinburgh and Glasgow. Apple Certified Technicians. Microsoft Certified Technicians. Official Samsung Repair Centres.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

451 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(451)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable Service

I have used SimplyFixit now for several years. The staff are very helpful and have been able to fix my tablet and phone within the expected time scales. I would definitely recommend it.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

iPad Air 4 Repair

I posted my iPad for a repair, which as I have been told is a bit of a pain to do on that particular model.

This was posted on a Thursday, and received back by overnight courier on the following Wednesday in perfect working order.

No drama, no hassle, reasonable price, great workmanship.

No hesitations to recommend.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Very positive review

As always, Simplifixit Bruntsfield did a great job on my computer.I have been relying on them for a number of years to sell me the equipment I need and repair it when necessary. I am very lucky to have come across them and I would recommend them every time.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

getting new computers

My wife and I needed new computers. We received excellent advice about getting an appropriate laptop and desktop plus accessories and had the data transferred from the old ones. After-sales service great too; no problem too small to get sorted. Staff very pleasant and approachable.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Returning customer

Returning customer. We have used simply fix it a few times and have consistently received excellent service. Great advice, communication and work

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service as always from Simply Fix It

Excellent service as always from Simply Fix it , I would rather make the trip up to Brunsfield than trust other operators in this area. My phone was fixed in 20 minutes to remove the end of a lightening cable in the charging port. What I like about this company is that they are very honest up front in saying what might need to happen if they are unable to fix the issue and I really appreciate this aspect.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, my laptop was fixed very quickly and I received some advice how to prevent the problem again

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

These guys are great.

These guys are great. Very helpful and friendly and gave good advice that saved me quite a bit of money. They also managed to fix my laptop in a couple of hours.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Problem sorted

Friendly staff. Spotted possible problem straight away. Problem sorted and laptop serviced. It was ready when expected and is now working well thank you.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Badly broken iPad screen

Didn’t think they’d be able to fix my iPad. There was barely a screen left on it and it isn’t the newest of versions but I’m really pleased with the results!

April 24, 2026
Unprompted review

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