I ordered a yoga mat over 7 days ago and was told it was dispatched on the day ordered. Downloaded the app shop so that I can track the parcel however the status is “still waiting for details” I have... See more
Company replied
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I ordered a yoga mat over 7 days ago and was told it was dispatched on the day ordered. Downloaded the app shop so that I can track the parcel however the status is “still waiting for details” I have... See more
Company replied
Ordered boots no problem arrived no problem Needed half size spoke to customer service they said they would get them in, so sent back Royal Mail for quickness as couldn't get to shop immediately. Em... See more
Company replied
I ordered some boots , when they arrived they did not fit comfortably, I returned them by Post Office signed for, I tracked my delivery and saw they had been delivered. I have had no refund or any rep... See more
Wellington boots arrived and were very comfortable for my daily dog walks. They were cleaned and dried everyday and the appropriate care spray used but after less than a month the right boot cracked a... See more
Company replied
We specialise in the best hiking gear for hill walkers and people who love outdoor adventuring. Watch our demonstration videos of all our gear.
5 Jubilee Way, Eurocentre, Faversham,, ME13 8GD, Kent, United Kingdom
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Replied to 100% of negative reviews
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I have never had any problems with anything from here and the service has always been spot on.
Recently purchased a new Berghaus rucksack but needed some advice before making the final choice. Staff were extremely helpful, delivery was spot on and goods were exactly what I was looking for. Thank you
Great site..... Product was really good quality and delivery next day was brilliant....kept me informed with emails and texts to the time my item would be delivered. They give the service they offer would definitely recommend and will use this site again
Very good prices and very good customer service, they upgraded my postage for free so it arrived on time for me as the dispatch date was later than I expected
Recently bought this tent at a fabulous price and it came with in a couple of days and was exactly what I was looking for. Will definitely use and recommend SIMPLY HIKE.
Nice stuff, fast delivery. No complaints. Pleased to get a free mug.
The item I ordered (at a very good price) arrived extremely quickly and I was kept informed of its whereabouts on a regular basis. One small item was missing from the delivery but an email to the company resulted in an apology and another quick delivery of the missing item.
I ordered a large tent and added a 2-3 day delivery cost, it actually arrived the next day, all as described.
I had to phone the customer service as I had made a mistake with an order at Simply Hike and forgot to add an item. They could not have been more helpful, they immediately cancelled that order and a refund was made to my paypal account. Then they told me to just reorder with the extra item added - this also then made the postage nil, as the order was over £25. Brilliant, best customer service I have had in years.
I researched my intended purchase online and Simply Hike came out as the best value around. My Berghaus jacket arrived promptly and well packaged. I couldn't ask for anything more.
Very knowledgeable and helpful. That and the free returns are the reasons I have no hesitation in recommending them.
I have only recently discovered this website, what a find! Excellent service, good prices, will continue using them!
The service is second to none order arrived in two days and very competitive price overall a great shopping experience
Great selection of Trangia goods - very happy I've been able to upgrade my kettle - and stocked up on other things. Everything arrived really quickly - very impressed!
Berghaus Hurricane 1A shell jacket, excellent quality waterproof coat, feels lightweight but durable, I would recommend purchasing now before stocks disappear.
Bought 2 items a cpl days apart both items delivered in a cpl days on the normal delivery cost . 1 came on the sat morning b4 a bank holiday . Superb . Both items were great & look forward to using them over the nxt few weeks . Great service
I just wanted to say thanks for the excellent service I've received from you on my first order.
I ordered a walking pole, which arrived promptly and well packaged. As I mentioned above the price was MUCH more competitive than Amazon and included free postage and packing. Will definitely be visiting your website again when I need some new gear.
I was very pleased with my first order from Simply Hike. I found the product I was looking for at a good price and received it quickly. The one query I had was answered immediately. The bag I ordered was exactly as advertised. I will definitely shop here again.
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