Still waiting for the items and/or a reply to the numerous emails and phone messages left. Took money straight away and it's been 11 days, still no contact or items, tried phoning for 4 days in a row... See more
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This company is a disgrace to Scotland, I hope our friends abroad don't think we are all like them. I like the other reviewers have lost count of the times I have tried to contact this cowboy outfit s... See more
I bought 2 items through theyre ebay page , NEVER RECIEVED any thing they still have my money , dont answer phone , no reply to emails or complaints . I had to involved police and trading standards fo... See more
Company replied
Placed and paid for order. They called me and left message to call them back. I tried on numerous occasions but got the same ansaphone message saying all busy try later. Fearing the worst I emailed... See more
Company details
Contact info
9 Arthur Street Lane, EH6 5DR, Edinburgh
- 0131 554 2010
- info@simplyscotlandshop.com
- www.simplyscotlandshop.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Simple Transaction, Perfect Service
Ordered the kilt through their website. Website was laid out really easily and purchase was straightforward. I bought on Monday and the kilt arrived on Tuesday. Really good quality kilt and the price was amazing. Can't wait to wear at the weekend!
Thank you Davie at Simply Scotland for all your advice!
Awesome service, Great product
Everything arrived as ordered- we were very impressed with the quality of everything. Very happy! Can't wait to wear the whole outfit!
Simply Scotland, Simply BRILLIANT
I have been considering purchasing a kilt outfit for quite some time and when I found the Simply Scotland web site that just made me go ahead and order.
Everything was so easy to find and size on their site, so if you are looking for a kilt or a complete outfit try them out, you won't be disappointed.
from formal to football fantastic.
excellent service great value for money will always be my first choice.
Outstanding service
Had to return a shirt as I'd ordered the wrong size and the service was brilliant, fast response to emails and happy to help.
Tartantastic!
Our golf group have ordered almost 25 sets of the 5 and 7 piece packages. The quality of garment is excellent and the service has been 2nd to none.
Communication has improved much and also glad to see improvements being made to the website to make ordering even easier. We will probably be buying another 12 to 15 sets very soon!
Thank you, Davie, Davie and Davie!
regards, Rob
It was really great service!
The kilts are such good quality without being horribly expensive like other kilts I've seen for sale.
Thanks for Your Help
A few comments on service and my experience in dealing with Simply Scotland. It was a bit of misfortune that has led to a few difficulties. The first piece of advice is to double check your order. Using Windows 8 caused the address on the drop down menus to default from Canada to Bangladesh I only noticed the error a day later. Sent an email to Simply Canada to explain the error on my part only to find my email went into cyberspace not to Simlpy Canada. I phoned the store and the response was great they tried to get Royal Mail to re-route the package alas it had already been sent. Simply Scotland offered some options to help facilitate my problems and I appreciated that.
All in all the outcome is the package will be returned to Simply Canada and I will only incur the cost of it being shipped to me.
Realy appreciated the help from the folks at Simply Canada job well done.
Great personal service
I orderd a glengarry hat and I changed the design twice, thought I was being a pain but no I got exactly what I wanted.
Ill be looking to the shop for other things ill need with no hesitation
I bought this lovely picnic blanket and I can't wait to try it out and it's big enough that if it's chilly my boyfriend and I will be able to wrap it around us to to keep warm.
The blanket is a lot bigger than I expected even though I measured it out. It will certainly do the trick for having somewhere to sit and lay out a delightful picnic spread. I can see it being very useful not only for it's size but it's warmth as well.
Excellent service and product. Thanks.
The product was excellent--our grandson loved the kilt. The service was great.
unprofessional
Firstly our order was sent to the wrong address although the invoice stated the correct shipping address. The representative we communicated with was particularly unhelpful and obviously was not reading our communication emails correctly. The whole experience was horrific and we were deeply unsatisfied with the customer service as everything that went wrong was the companys fault not ours. We will never be using this company again and would advise others not to. Although eventually the issue was resolved it took weeks of us complaining in order for it to be remedied.

Reply from Simply Scotland
Really friendly service , and some good stuff.
Picked up 2 kilt kits today, and very pleased with them
Fitted like a glove, but the original sizes were a wee bit neat, so check your sizes.
We originally ordered the 10 piece Jacobean set, for 91 quid, but I didn't like the material.
We flunked for the 8yard kilt instead, which is a much better kilt and well worth the extra few pounds.
The whole pack is great value for money, even with the extra for the 8 yard heavy kilt upgrade.
Brogues were very comfy to wear too!!!
Also thanks to Jags and David for putting up with us messing them about , chopping and changing kit......very helpful and friendly
I might be upgrading to a formal kit and maybe a change of sporran etc later, so there's nowhere else I need to go.
Good customer service and value
I bought a 'party kilt' off SS. That had run out of the tartan in my size I ordered online, but a friendly assistant called me and we arranged a different tartan, which was fine.
The kilt arrived very quickly.
Very easy transaction.
Just a shame they had run out of "Pride of Scotland" in my size.
pulled kilt
kilt come with more pulls than it should have cant send it back as need it for wedding this sat gutted

Reply from Simply Scotland
Excellent Service, Amazing Value for Money
Bought a few kilts, some sporrans and some sgian dubhs and very impressed with the service. Got 10% off the sgian dubhs for buying everything else. Very cheap to get everything I wanted and will use them again
PAID THROUGH THEYRE EBAY PAGE DISGRACE
I bought 2 items through theyre ebay page , NEVER RECIEVED any thing they still have my money , dont answer phone , no reply to emails or complaints . I had to involved police and trading standards for DEFRAUDING customers out of money through deseptive means. They know its not in stock but still take your money it takes weeks and weeks for ebay to deal with them and still many other customers each day are negitive them with exact same problem , beware

Reply from Simply Scotland
great service :-)
Ordered 2 10pc sets they came really quickly was only talking to david yesterday n they arrived today :-) really chuffed with my orders couldnt fault anything. Well done simply scotland :-)
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