We were working for a year then they have changed the supplier. New supplier has brought a new bin(which is smaller than our agreement) but no one collected the old one which is full with rubbish. I h... See more
Company replied
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We were working for a year then they have changed the supplier. New supplier has brought a new bin(which is smaller than our agreement) but no one collected the old one which is full with rubbish. I h... See more
Company replied
Disastrous after sales service. Another example of a promising sales team which seemed to meet all your needs. However 3 months down the line several weeks of collections missed but still issued fu... See more
A customer of this company left heavy bags of glass outside a residential block, and across the street. Not collected for days, and no response from company who have changed phone numbers. Now Biffa... See more
Company replied
Terrible company if you value your business choose another company. They never collect on time and give terrible excuses. Customer service is a joke. Week after week late collections. They have been t... See more
Company replied
A progressive waste management and recycling services company that is focused on waste diversion. Operating in London, Oxford and Bristol we run a fleet of vehicles that collect multiple types of recyclable materials from businesses all over the UK.
Suite 2a & 2b Aries House, Straight Bit, HP10 9NB, Flackwell Heath, United Kingdom
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They were simply the best. Good service all round. Especially the drivers who deliver and pick up the skips, they were professional, friendly and kindly.

Reply from Simply Waste Solutions
We're a deli, refill shop and cafe in Eynsham and have been customers of Simply Waste services for our "recycling" collection for many years. We pay for a separate 'mixed dry recycling' bin as well as a separate food waste collection and a fellow business opposite pays extra for a separate glass recycling bin. Since the start of lockdown we have noticed that Simply Waste have been throwing our carefully separated materials all into the back of the same truck. See our damning video taken only last Weds 20th Sept, go to youtube and search tHID6Fp4iMM. Such levels of contamination renders much of the material unrecyclable - particularly the cardboard, which once covered with oily foodwaste, is only fit for incineration. It makes Simply Waste's touting themselves as a sustainable and eco-aware business highly suspect indeed, don't you think?
Whilst we accept Covid has presented unprecedented challenges to many business, for Simply Waste to combine our collections in this way without telling us and while continuing to charge us for separate collections is both underhand and a downright rip off. When we first noticed it, we spoke to their call centre who said it was "due to exceptional nature of Covid" and that normal service would resume shortly. This was months ago, and with hospitality venues now back open, their excuse that the round was too small to justify separate collections looks very weak. Regardless of that, the lack of communication on their part is clearly unacceptable. How many of Simply Waste's other customers are thinking they are doing the right thing by paying for separate recycling services and are being ripped off like us?

Reply from Simply Waste Solutions
I have never had to do anything like order a skip before and I have to say I am so happy I chose you - the service and help I received was amazing from delivery, collection and to answering my queries - I would highly recommend Simply Waste Solutions. Thank you

Reply from Simply Waste Solutions
Did use a local skip hire previously and they were worse than useless, put me off from hiring skips for ever almost! Such a breath of fresh air SWS, so pleasant phone manner and accurate delivery time, would definitely use again

Reply from Simply Waste Solutions
Brilliant service very prompt with very friendly helpful staff first class would recommend 👍🏻

Reply from Simply Waste Solutions
This review is for my experience so far, hence the one star.
Booked skip online and instructed that it has to be delivered between 8 and 12 as I work late shifts. On day of delivery no skip arrived and no call. When I called they said due to issues the delivery will be next day. All waste now on my front lawn and skip is booked for next day.
Let’s see what happens

Reply from Simply Waste Solutions
Very efficient and friendly service. Thank you.

Reply from Simply Waste Solutions
Excellent service with good communication to their customer. Reliable and professional

Reply from Simply Waste Solutions
From the inital phone call to book my skip these guys were professional and friendly. The delivery driver was very helpful and skillfully manouvered my skip into my front garden. The pickup driver was equally efficient although I was not there he cleared and stacked neatly the boxes I had saving his spot. All in all, a very friendly, eficient and very reasonably priced service. I will definatly be using again and have no qualms in recomending ther service.

Reply from Simply Waste Solutions

Reply from Simply Waste Solutions
Simply Waste Solutions is an excellent skip hire company. I was able to book a skip at very short notice and the booking system was very efficient. The driver who delivered and subsequently collected the skip was very polite and good humoured and delivery was really quiet (important, as it was 8:00 a.m.) -. I hadn't realised the skip lorry had arrived until the driver phoned me from outside! The skip was collected on time and the price was very good. I would definitely use this company again for any future skip hire needs.

Reply from Simply Waste Solutions
Very easy to book. On the day the skip was I Had to call to confirm time of delivery. Driver was polite and put the skip where we needed it.
Called the company to arrange collection and they turned up when they said they would.
Cost effective and great service.

Reply from Simply Waste Solutions
First time if used a skip and ordering is easy. Significantly cheaper than most firms as long as you are aware of the weight limits.
Arranging pick up was quick and they were punctual and the driver was friendly .
Overall a good experience and I would definitely recommend them

Reply from Simply Waste Solutions
Excellent service. Delay in delivering it but was no problem. Easy to get in touch with and good communication. We will use again.

Reply from Simply Waste Solutions
Skip arrived at 10.00 in the evening it was due to be delivered with no warning.
Arranged a collection, which I was assured was going to be in office hours.
Got a call at 8pm on the evening the collection was due, asking if it was ok to collect it after 10.00 in the evening!
Not really set up for domestic customers if they think Jo Public wants a skip dropped that late !

Reply from Simply Waste Solutions
Quick & simple ordering service. Friendly & fast follow up by the services teams, ensuring the correct size skip is ordered for our needs. Drivers were very helpful and timely. Great overall service

Reply from Simply Waste Solutions
Came as planned driver explained best way to fill wiched helped and was collected within 24 hours of my call to say we had filled it . Would recommend to all

Reply from Simply Waste Solutions
Nice and friendly staff.Proffesional advice from both Shamek,who books the skip and skip lorry driver also. I will definitely recommend this company to others for solving waste problems.

Reply from Simply Waste Solutions
Received the right size skip, however was a closed in 8 yrd skip, so not as described on website, this did however make loading the skip awkward, bit of a delay on collecting skip at end of hire, but not a major issue as was cheaper to hire than other companies, would recommend and certainly use again.

Reply from Simply Waste Solutions
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