Simpson Travel Reviews 

1,326
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, attentiveness, and extensive knowledge, often going above and beyond to ensure a smooth and enjoyable holiday. People frequently highlight the beautiful and peaceful locations, with many villas and hotels offering stunning views and delightful settings. The overall holiday experience is often described as fantastic, relaxing, and hassle-free, with seamless arrangements and outstanding service from start to finish. However, some customers also noted concerns regarding the upkeep and cleanliness of certain facilities. Issues mentioned included villas not meeting advertised standards, appearing uncleaned, or having specific problems like bird droppings in the pool or general poor housekeeping.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their knowledge, helpfulness, and... See more

Location

Reviewers mention positive feedback about location, often describing destinations as beautiful, charming, and... See more

Holidays

Reviewers highlight positive aspects of holidays, with many expressing satisfaction and a desire to return,... See more

Service

Customers had positive experiences with service, with many reviewers highlighting the professional and... See more

Facilities

Clients share ambiguous opinions on facilities, with many reviewers praising the villas as outstanding,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We enjoyed a lovely, relaxing stay at Villa HORIZON in Fiscardo area. The villa was beautifully clean, tastefully furnished and un-fussy. We had amazing sea views from the pool terrace and loved wat... See more

Company replied

Rated 5 out of 5 stars

Fantastic holiday with Simpson Travel to Ithica and will certainly travel with them again. Seamless connections from plane to taxi to boat taxi to hire car. Rep Judith was really helpful with infor... See more

Company replied

Rated 5 out of 5 stars

Have holidayed with Simpsons for last 15yrs, loved Corsica this year. Their personal service both pre departure and in resort is always second to none. Always attentive but also nicely discreet... See more

Company replied

Rated 5 out of 5 stars

Our holiday with Simpson Travel at their GK Hotel in Crete last week was, in all respects, absolutely marvellous. The hotel is spotless and set directly facing the beach which, itself , is directly... See more

Company replied


Company details

  1. Travel Agency
  2. Vacation Rental

Written by the company

Simpson Travel is an award winning independent travel company offering handpicked holidays to Portugal, Corsica, Greece, France, Italy, Turkey, Spain and Mallorca.

Simpson Travel

Written by the company

Knowledge
The internet has revolutionised travel, but there’s still no substitute for first-hand experience. We visit every one of our properties, so when you speak with our travel specialists, you’ll benefit from their knowledge, tailored to your requirements.
Service
Offering expert advice before you travel and a friendly face whenever you might need one on holiday, our service makes your experience effortless. Our ABTOT bonding ensures your money is safe with us and our added ATOL protection for package holidays means you can book with absolute confidence.
Choice
With an unrivalled selection of private villas, our own Simpson Hotels, an Adult Only collection plus summer clubs for Tots to Teens, we’re confident that you’ll find the right holiday with us.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,326)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Never used Simpson Travel before this…

Never used Simpson Travel before this visit.

Happy to report great service and staff.

Special mention to Karen in Kefalonia!

She was super helpful and a credit to their company.

Thank you for a lovely holiday!

July 21, 2025
Unprompted review
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Reply from Simpson Travel

Dear Tommy,

Thank you for your kind feedback. We are so pleased your first Simpson Travel experience was a good one and lovely to hear Karen was able to assist.

We would be delighted to welcome you back again soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Simpson provide excellent villas with a…

Simpson provide excellent villas with a package that includes villa, flights and car hire. Friendly service both from uk office and concierge service whilst on holiday

June 22, 2025
Unprompted review
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Reply from Simpson Travel

Dear Derek,

Thank you for the 5-star review. It's great to hear you received friendly service from both our local teams and those based in the U.K. It's always lovely to know we've provided a high-quality service from start to finish.

Hope to welcome you back again soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Another great holiday at the Rou Estate

Had another fabulous trip to the Rou Estate in Corfu. It’s such a special place, made all the more special by the team looking after us. Gaynor, Jules and team were fantastic throughout. They’re all just so good at what they do - so much so we’re planning a third trip already! Simpson’s are by far the best travel agent we have used 10/10

June 15, 2025
Unprompted review
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Reply from Simpson Travel

Dear Laura,

Thank you for such a wonderful and kind review. It's lovely to hear our local team making such a good impression and your holiday so special.

We look forward to helping you plan your next Simpson Travel holiday!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Turkey - Sophie Simpson

We had a family holiday booked to turkey. I was contact by Sophie before I left the uk to explain everything I needed to know about. When we arrived at turkey Sophie was there to great us and had our car ready for us which was amazing clean and no emergency lights on like all of the other cars we have had before . We left the airport within 29 mins of arriving . Sophie met us at the villa next day and answered all our questions we had . It was my son’s birthday so Sophie organised a cake for him . The villa was something like out of a film amazing . Sophie was only a call away when we needed her and she always checked in with us . The instructions for the return was simple also . Sophie definitely made our holiday that little bit more special . We will definitely use this company again 100%. Love from the caseleys xxx

June 29, 2025
Unprompted review
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Reply from Simpson Travel

Dear Leigh,

Thank you for such a thorough and glowing review. We are delighted Sophie was able to make your holiday with us that extra bit special, it's great to hear the little touches make such a difference. We would love to welcome you back again soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Fabulous luxury package villa holiday

Fabulous luxury package villa holiday, every aspect was taken care of and the entire family loved every minute. would definitely recommend.

July 6, 2025
Unprompted review
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Reply from Simpson Travel

Dear Sarah,

Thank you so much for your kind comments, we are delighted to hear your entire family loved every minute. We truly appreciate your recommendation and we'd be thrilled to welcome you back for another Simpson Travel holiday.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Use this company

Use this company, they are the best at what they do. Your future holiday self will thank you for it. The communication is superb, whilst booking and in country. The team are professional and the properties and locations are the best. The homework has been done for you.

July 5, 2025
Unprompted review
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Reply from Simpson Travel

Dear The Martins,

Thank you for your glowing review. We are thrilled you rate our team, properties and locations so highly and we are proud our hard work in sourcing the best holiday options is recognised.

We look forward to helping plan your next Simpson holiday!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

The villa in Kefalonia was great!

The villa in Kefalonia was great, lovely pool amd amazing views. The local rep Karen was also great, full of knowledge and with some really good tips.

July 13, 2025
Unprompted review
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Reply from Simpson Travel

Dear Andy,

Thank you for your 5-star review. We're thrilled the villa, pool and views made for a great holiday. It's always lovely to hear when our local team's tips and recommendations hit the mark, we know it's an important part of the experience.

We hope to welcome you back again soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

This is our 3rd trip back to Mousses…

This is our 3rd trip back to Mousses and, prior to arrival, we thought it would be our last. Only because we thought our boys, now 7 and 5, might not get as much from it as they have got older. How wrong we were! They have had a fab time, the nannies at kids club are amazing and the boys were begging to go in each day. Beyond the amazing hospitality of Zois, Wendy and Paris, there is so much more to see and enjoy in Lefkada. We loved exploring the beaches, we hired a boat and even tried paragliding! Amazing memories made. It's hard to imagine not coming back as we all enjoy it so much!

July 13, 2025
Unprompted review
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Reply from Simpson Travel

Dear Eleanor,

Thank you for such a glowing review. It's lovely to hear your children continue to enjoy Mousses as much as they do and we're delighted to have played our part in making some amazing memories.

We do hope you decide to return and look forward welcoming you!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Villa Melissa, Elounda, Crete

The Villa was by far the best we have ever stayed in, a beautiful property in a truly outstanding position. The Simpson Travel representative was outstanding and added greatly to our experience. It was just a perfect stay.

July 1, 2025
Unprompted review
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Reply from Simpson Travel

Dear Colin,

Thank you so much for your fantastic review. We're thrilled to hear the property was such a success and our team played their part in ensuring your experience was so perfect.

We'd be delighted to welcome you back again!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

A great holiday- thank you

A great villa in excellent location. Simpsons were helpful and responsive.

June 13, 2025
Unprompted review
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Reply from Simpson Travel

Dear Tricia,

Thank you for your kind feedback. It's lovely to hear that the villa met your expectations and that our team were on hand when needed.

We hope to welcome you back soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Excellent

Excellent - booking easy. Accommodation and local concierge excellent. Would use again.

July 3, 2025
Unprompted review
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Reply from Simpson Travel

Dear Harry,

Thank you for your kind words, we are pleased your experience was so positive. We'd love to welcome you back!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Corsica - Nr Porto Vecchio - Summer 2025

Everything was very well organised and the local staff were there when we had any queries

July 6, 2025
Unprompted review
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Reply from Simpson Travel

Dear John,

Thank you for your 5-star review, we are pleased everything ran smoothly and the local team were able to support you when needed.

We hope to welcome you back soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Simpson Travel-The best choice for Greek holidays

We have been travelling with Simpson Travel since 2006 and most years since 2012. you know what you're going to get and we are never disappointed. These are not budget holidays but you get what you pay for; a high standard of accommodation and excellent customer service.

July 6, 2025
Unprompted review
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Reply from Simpson Travel

Dear Craig,

Thank you for your kind comments. We pride ourselves on the quality of our holidays and it's lovely to hear our service met your expectations again.

We can't wait to welcome you back again soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Excellent holiday

Excellent holiday choices available. Simpson staff excelled and all with friendly, helpful and high professionalism.

June 29, 2025
Unprompted review
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Reply from Simpson Travel

Dear Jacquelyn,

Thank you for your kind review. We are proud to offer a wide variety of holiday options and are delighted our teams made a positive impression.

We'd be thrilled to welcome you back for another Simpson Travel holiday soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Excellent - will be using them again

It is quite rare to get excellent customer service these days (or it feels that way sometimes), but Simpsons Travel were excellent at every stage. We will be using them again.

July 6, 2025
Unprompted review
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Reply from Simpson Travel

Dear HC,

Thank you for your wonderful comments, it is lovely to hear our service met your expectations and that you intend to book with us again. We look forward to welcoming you!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Excellent facilities and accommodation

Excellent facilities and accommodation! Beautiful setting, perfect for families

June 28, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Jayne,

Thank you for the 5-star review and your feedback, we are delighted you enjoyed the facilities and accommodation during your stay with us.

We look forward to helping plan your next family holiday!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Excellent friendly service from start…

Excellent friendly service from start to finish including the reassurance of having a rep on hand should the need arise. A very happy holiday in a lovely villa!
Thank you to everyone at Simpson I had the pleasure of dealing with.

June 28, 2025
Unprompted review
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Reply from Simpson Travel

Dear Lucy,

Thank you for your kind words. We are so pleased our teams were able to provide such excellent service throughout your holiday.

We look forward to helping plan more happy holidays in the future!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Great communication throughout from…

Great communication throughout from initial booking to the team who looked after us when we arrived.

June 28, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Glenda,

Thank you for your feedback and for choosing Simpson Travel, we are so pleased we could help make your holiday a success.

Hope to welcome you back again soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Simpson.. always good. This Holiday Exceptional

Having travelled with Simpson three times before I expect it to be good. This holiday was in excess of my expectations. From start to finish it was faultless
Thank you for caring about your customers you make travel really enjoyable.
Laura in Meganissi is superb nothing to much trouble and The Villa owners Anna and Costas - should be proud of what they have created. Fabulous

June 29, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Anita,

Thank you for your wonderful comments. We are delighted to have exceeded your expectations and so pleased to hear that our local team were able to help you make the most of your stay with us.

We hope to welcome you back again soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Perfect villa and great conceriege

Perfect villa and great conceriege. Simpson Travel ticked all the boxes.

June 22, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Mark,

Thank you for your feedback, we're delighted to hear we met all your expectations on this occasion.

We hope to welcome you back again soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

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