Simpson Travel Reviews 

1,326
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, attentiveness, and extensive knowledge, often going above and beyond to ensure a smooth and enjoyable holiday. People frequently highlight the beautiful and peaceful locations, with many villas and hotels offering stunning views and delightful settings. The overall holiday experience is often described as fantastic, relaxing, and hassle-free, with seamless arrangements and outstanding service from start to finish. However, some customers also noted concerns regarding the upkeep and cleanliness of certain facilities. Issues mentioned included villas not meeting advertised standards, appearing uncleaned, or having specific problems like bird droppings in the pool or general poor housekeeping.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their knowledge, helpfulness, and... See more

Location

Reviewers mention positive feedback about location, often describing destinations as beautiful, charming, and... See more

Holidays

Reviewers highlight positive aspects of holidays, with many expressing satisfaction and a desire to return,... See more

Service

Customers had positive experiences with service, with many reviewers highlighting the professional and... See more

Facilities

Clients share ambiguous opinions on facilities, with many reviewers praising the villas as outstanding,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We enjoyed a lovely, relaxing stay at Villa HORIZON in Fiscardo area. The villa was beautifully clean, tastefully furnished and un-fussy. We had amazing sea views from the pool terrace and loved wat... See more

Company replied

Rated 5 out of 5 stars

Fantastic holiday with Simpson Travel to Ithica and will certainly travel with them again. Seamless connections from plane to taxi to boat taxi to hire car. Rep Judith was really helpful with infor... See more

Company replied

Rated 5 out of 5 stars

Have holidayed with Simpsons for last 15yrs, loved Corsica this year. Their personal service both pre departure and in resort is always second to none. Always attentive but also nicely discreet... See more

Company replied

Rated 5 out of 5 stars

Our holiday with Simpson Travel at their GK Hotel in Crete last week was, in all respects, absolutely marvellous. The hotel is spotless and set directly facing the beach which, itself , is directly... See more

Company replied


Company details

  1. Travel Agency
  2. Vacation Rental

Written by the company

Simpson Travel is an award winning independent travel company offering handpicked holidays to Portugal, Corsica, Greece, France, Italy, Turkey, Spain and Mallorca.

Simpson Travel

Written by the company

Knowledge
The internet has revolutionised travel, but there’s still no substitute for first-hand experience. We visit every one of our properties, so when you speak with our travel specialists, you’ll benefit from their knowledge, tailored to your requirements.
Service
Offering expert advice before you travel and a friendly face whenever you might need one on holiday, our service makes your experience effortless. Our ABTOT bonding ensures your money is safe with us and our added ATOL protection for package holidays means you can book with absolute confidence.
Choice
With an unrivalled selection of private villas, our own Simpson Hotels, an Adult Only collection plus summer clubs for Tots to Teens, we’re confident that you’ll find the right holiday with us.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,326)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

We have used the services of Simpson…

We have used the services of Simpson Travel for several years because you know that your holiday will excellent from the moment you arrive at the airport everything is taken care of.

June 29, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Dorothy,

Thank you for your kind words, we're thrilled you had another excellent experience with us.

We look forward to welcoming you again on your next Simpson holiday!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Excellent accommodation

Excellent accommodation Simpson Travel is very professional and helpful.

June 14, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear NG,

Thank you for your 5-star review, we are very pleased we met your expectations.

We'd be delighted to welcome you back for another Simpson Travel holiday soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Simpson Travel are excellent

Simpson Travel are excellent - helping all the way with booking a wonderful holiday at San Nicolas Hotel, Lefkada for a week in June. The hotel is exceptional with lovely rooms, excellent food, beach bar, areas to laze in the sun by turquoise sea. Cannot fault any of the holiday.

June 22, 2025
Unprompted review
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Reply from Simpson Travel

Dear Jocelyn,

Thank you for very much for your wonderful comments. We're thrilled you enjoyed every aspect of your stay at San Nicolas Hotel and that your holiday was such a success.

We hope to welcome you back again soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Usual excellent location and service

June 14, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Andrew,

Thanks for the 5-star review, we are pleased we met your expectations again.

Look forward to welcoming you back soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Excellent travel company

Lovely efficient staff throughout. Everything is of a high quality and no request is too much trouble.
We have used Simpsons for several years and they have always been excellent.

June 22, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Steve,

Thank you for your kind words. We are thrilled you have enjoyed a quality experience and look forward to welcoming you back again soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Unbeatable Villa backed by Exemplary Service.

The location of Villa Apollo, Varko was nothing short of sensational. The view across the bay is mesmeric and the accompanying peace and privacy made our holiday a true therapy. As far away from busy tourist destination as its possible to get. The care, help and support from Simpson Travel before the holiday (extending to detailed directions with photographs of ALL the road signs to follow, even with a tip to stop off at the last supermarket if we wanted to pick up food or milk or whatever) and during the holiday our contact didn't just make contact, but kept in touch to check that all was up to expectation and offer tips and recommendations. The villa itself is a masterpiece, beautifully designed and finished with, I have to say at the risk of nerdyism, a structural cantilever shade which is genius.

June 22, 2025
Unprompted review
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Reply from Simpson Travel

Dear Graham,

Thank you for your outstanding review, we're thrilled that all aspects of your holiday were such a success and particularly that our local team were able to help you make the most of your stay.

We look forward to helping you plan your next Simpson holiday!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Superb facilities and service delivered…

Superb facilities and service delivered very professionally throughout our stay at Kalkan Regency

June 15, 2025
Unprompted review
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Reply from Simpson Travel

Dear Robert,

Thank you for your 5-star review! We are pleased you enjoyed the facilities and that our service met your expectations during your stay with us.

We hope to welcome you again soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Great service fab properties always an amazing experience

Simpson Travel really are a cut above the rest when it comes to client service. We have enjoyed every minute of our precious time away thanks to the teams in resort.
Looking forward to booking again in the near future!
Jeff Woolnough

June 15, 2025
Unprompted review
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Reply from Simpson Travel

Dear Jeffrey,

Thank you for your kind feedback, we are delighted to hear our local team were able to help you enjoy your stay with us.

We look forward to welcoming you again on your next Simpson holiday!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Villa in Mallorca

Beautiful relaxing stay at Villa Morell. V peaceful location, great pool and large garden... just remember not to leave your towels out or they get soaked by the automatic sprinkler! Sitting outside each evening with nothing but the sound of sheep bells and chirping crickets was idyllic. Masses of space for our family 60th birthday celebration, played some top golf at Pollensa and Alcanada, genuinely a world class course. Best meals were in Pollensa town, about a 10min drive. Would come back in a heartbeat.

June 26, 2025
Unprompted review
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Reply from Simpson Travel

Dear Heather,

Thank you for taking the time to share such a thorough review. We're thrilled to hear your stay was a relaxing one and that you enjoyed exploring the local area.

We'd be delighted to welcome you back!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Simpsons Travel were the icing on the…

Simpsons Travel were the icing on the cake to our fantastic holiday in Kefalonia - Thank you.
Richie x

June 24, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Richie,

Thank you for your kind feedback, we're delighted you enjoyed your holiday with us.

We hope to welcome you back soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Simpson's have been fantastic, as usual........

From the moment I reserved the holiday last summer, Simpson's have been fantastic, as usual.
The whole experience of booking a holiday with them is faultless.
Their hotels are amazing. The transfers, including water taxis are super efficient......
10 out of 10

June 8, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Angela,

Thank you for your kind words. We're delighted to hear you had another smooth and enjoyable experience with us. We hope to welcome you back again soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

An idyllic hotel in an idyllic setting

When we arrived one guest who was leaving said "isn't this heaven" and we came to realise he was absolutely right. In fact we likened our experience to a 2nd honeymoon. Staff and accommodation were wonderful, we wanted for nothing and we relaxed fully for the first time in 30 years!

June 1, 2025
Unprompted review
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Reply from Simpson Travel

Dear Michelle,

Thank you for your wonderful 5-star review. We're so pleased to hear your stay felt so special, being compared to a second honeymoon is truly the highest praise.

It’s lovely to know that the setting, accommodation, and care from our team helped you fully relax. We’re delighted we could play a part in such a memorable experience and hope to welcome you back again soon.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Lovely holiday at the Bella Mare Hotel…

Lovely holiday at the Bella Mare Hotel in Corfu. Would happily return. Well organised by Simpson's efficient staff both in the UK and on Corfu

June 22, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Will,

Thank you for your 5-star review. We’re delighted to hear you enjoyed your stay at the Bella Mare Hotel and that our team both in the UK and on Corfu provided efficient support throughout your holiday.

We look forward to welcoming you back on a Simpson holiday in the future!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

The villa and scenery

The villa and scenery, the people who took care of us, especially Nikki.

June 15, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Oscar,

Thank you for your kind words. We’re delighted to hear that you enjoyed the villa and scenery, and that Nikki and the team took great care of you during your stay and we hope to welcome you back on another Simpson Travel holiday soon.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Simpson Travel provide an excellent service to the holiday maker

Simpson Travel provide excellent support for people booking a holiday and are able to supply all the information you need and answer any queries you may have to help in making your choice of holiday.

June 1, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Mrs Cox

Thank you for your lovely comments. We’re pleased to hear that our support and information helped you feel confident in choosing your holiday with Simpson Travel and we look forward to assisting you with your future travel plans.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Excellent Service and Villa

Excellent Service before during and after our holiday booking. Villa was beautiful and exactly as portrayed in the details.

June 20, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Vicky,

Thank you for your kind feedback. We’re delighted to hear you received excellent service throughout and that the villa met your expectations. We look forward to assisting you with booking your next Simpson holiday.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

A great holiday

A great holiday. Simpson were very efficient and their choice of the Turkish family run hotel was excellent. Would highly recommend them

June 1, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear JH,

Thank you for your review. We’re glad you had a great holiday and that everything met your expectations and we look forward to assisting you with booking your next Simpson holiday.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

A child friendly gem!

We had the most wonderful stay at Mousses - a very special little place in Lefkada. From the moment we arrived, everything felt incredibly personal and thoughtfully done. The staff were genuinely kind, warm, and went above and beyond to make us feel at home.

The grounds are just beautiful – peaceful, lush, and full of charm – and there’s so much to do in the surrounding area if you want to explore from kite surfing to beautiful beaches and great food. But what truly made this stay unforgettable was the childcare and how helpful the staff were. It was absolutely amazing. Our children had the best time – they were happy, busy, and so well looked after, which gave us real peace of mind as parents. The food was also great.

One of the biggest gifts was not having to lug all the usual gear that comes with travelling with young kids – everything we needed was already there. It made the whole experience feel effortless and relaxing.

This place is a real gem, especially for families. We can’t wait to come back.

June 15, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Alissia,

Thank you so much for your lovely and thoughtful review. We’re delighted to hear that Mousses offered such a welcoming and child-friendly environment, allowing your family to truly relax and enjoy your holiday.

It’s wonderful to know that the care and attention from our staff, combined with the beautiful surroundings and convenient amenities, made your stay effortless and enjoyable. We appreciate your kind words about the childcare team, and we’re pleased your children had such a positive experience.

We look forward to welcoming you and your family back to Mousses for another relaxing holiday.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Ithaca, a little Greek gem

We very much enjoyed our stay on Ithaca thanks to Simpson Travel and the efforts of the local representative.
The villa was even better than the website description.
Great choice of local bars and tavernas to choose from.
Total package of flights and transfers was well organised, making things very easy.

June 15, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Tom,

Thank you for your lovely review. We’re delighted to hear that your stay on Ithaca exceeded expectations and that the Judith was helpful throughout.
It’s great to know you enjoyed all aspects of your holiday with us!

We look forward to assisting you with your next one!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Second holiday with Simpsons and I know why everyone comes back

This was our second holiday with Simpsons Travel, and it was possibly the most relaxing holiday you could imagine with a four year old. Mousses Creche in Lefkada was a perfect location, and everyone that worked there was so helpful and welcoming. From the moment we collected our luggage at the airport and were met by a Simpsons rep handing us bottles of freezing cold water and directing us to the car rental, everything was thought through and easy. We owe a particular thanks to Wendy at Mousses for being so responsive and booking us a great restaurant and for the staff at the Creche for being so great our son actually cried when we told him he couldn’t go there on our last day of the holiday! The whole company just feel so friendly and understanding of what is important.

June 8, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Alison,

Thank you for sharing your experience with us. We’re thrilled to hear that your second holiday with Simpson Travel was so relaxing and enjoyable, especially with your little one. It’s wonderful to know that the team at Mousses made such a positive impact on your stay. We’re glad that every detail was handled for you, your kind words about our friendly and understanding approach mean a great deal to us.

We look forward to welcoming you and your family back on another holiday soon.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

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