We recently bought a Jaguar F-Pace from Sinclair Newport and from start to finish the experience was very professional and put the customer (i.e. us) at the centre. We dealt with Ryan and Ashley, w... See more
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The service we had buying our Range Rover was excellent the salesman Ryan Sullivan was exceptionally helpful and friendly nothing was too much trouble and he had excellent customer service skills and... See more
Company replied
My Range Rover evoque had to go in for a software update and investigation of the glass roof. Service manager Sean and colleague Aaron were very helpful and understanding. The service you get at Sincl... See more
Company replied
Sean, on the service desk, was excellent. He went over and above to ensure everything was sorted quickly with the car - he even made me a cuppa when the machine was out of order! I noticed he was like... See more
Company replied
Company details
About Sinclair Group - Sinclair Jaguar Newport
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Long-ditch Road, Queensway Meadows, NP19, Newport, Wales, United Kingdom
- 01633 271888
4.2
Great
6 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Jaguar F-Pace sale despite a zoom bomb
We recently bought a Jaguar F-Pace from Sinclair Newport and from start to finish the experience was very professional and put the customer (i.e. us) at the centre.
We dealt with Ryan and Ashley, who were both very friendly, knowledgeable and professional. They answered every question with accurate facts and figures and ensured that we knew everything that was necessary to complete a purchase. When we inadvertently gate crashed a zoom meeting, Ashley still took the time to come out of that and deal with us - very professional and appreciated. The vehicle handover was very good despite there being a small problem with the screen washer system. This was quickly rectified and we have been enjoying our wonderful Jag ever since.
Thanks guys for making our experience so wonderful.
January 28, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Jaguar Newport
Hi Ian, thank you for choosing Sinclair Jaguar Newport and taking the time to share your experience. We are thrilled to hear that our team, especially Ryan and Ashley, provided you with a friendly and professional experience. We apologise for the small issue with the screen washer system, but we are glad it was quickly resolved. Enjoy your new Jaguar F-Pace!
Best wishes,
Sinclair Jaguar Newport
Excellent service
The service we had buying our Range Rover was excellent the salesman Ryan Sullivan was exceptionally helpful and friendly nothing was too much trouble and he had excellent customer service skills and good overall knowledge and expertise . I would definitely buy a car from him again .
January 10, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Jaguar Newport
Hi Mrs Perry, thank you so much for your kind words. We're thrilled to hear that Ryan was able to provide exceptional service during your Range Rover purchase. We pride ourselves on our knowledgeable and friendly staff, and we're so glad that you had a positive experience. We look forward to helping you with any future car purchases. Thank you for choosing Sinclair Land Rover Newport!
Yet again fantastic service from Rhian…
Yet again fantastic service from Rhian and Sean at Sinclair LR Newport .i have used this dealership for both service and repair and have never been disappointed. Help and communication 5 Star..
October 21, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Jaguar Newport
Hi James, thank you for the glowing review! We strive to provide exceptional service and are glad to hear that Rhian and Sean at Sinclair Jaguar Land Rover Newport have met your expectations. We appreciate your continued trust in our retailer for service and repairs.
Best wishes,
Sinclair Jaguar Newport
Excellent service
My Range Rover evoque had to go in for a software update and investigation of the glass roof. Service manager Sean and colleague Aaron were very helpful and understanding. The service you get at Sinclair Newport has always been great. No problem or issue is too big and Sean and his team have always made the experience that much better. Thank you.
October 13, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Jaguar Newport
Hi Andrew, thank you so much for taking the time to leave us such a kind review. We are grateful for your continued trust in our team, and we are thrilled to hear that Sean and Aaron provided you with exceptional service. We strive to make every visit to Sinclair Newport a great experience, and we look forward to serving you again in the future!
Best wishes,
Sinclair Jaguar Newport
Excellent customer service
Sean, on the service desk, was excellent. He went over and above to ensure everything was sorted quickly with the car - he even made me a cuppa when the machine was out of order! I noticed he was like this with all the customers, helpful and considerate.
October 9, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Jaguar Newport
Hi Debbie, thank you so much for your kind words, we are glad that Sean was able to provide you with excellent service! It's our goal to go above and beyond for our clients, and we're happy that you noticed. We will be sure to let Sean know how much you appreciated his help and consideration. We hope to see you again soon!
Best wishes,
Sinclair Jaguar Newport
investigation work…
Took my Jaguar in for investigation work over the inoperative Pivi Sat Nav.
Investigation undertaken and necessary software work completed successfully, everything resolved on schedule. Rhian and Sean were informed and very helpful.
September 30, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Jaguar Newport
Hi Robert, thank you for sharing your feedback. We're delighted to hear that the investigation and software update were completed to your satisfaction and on schedule. Rhian and Sean will be so pleased to know their support made a difference. We appreciate you choosing us and look forward to welcoming you again in the future.
Best wishes,
Sinclair Jaguar Newport
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