Sinclair Group - smart of Swansea Reviews 

3
TrustScore 4 out of 5

3.8

1 Langdon Road, SA1 8QY Swansea, GB


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Company details

  1. Car Dealer
  2. Auto Body Shop
  3. Car Repair and Maintenance
  4. Used Car Dealer

About Sinclair Group - smart of Swansea

Written by the company

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Contact info

  • 1 Langdon Road, SA1 8QY, Swansea, United Kingdom

3.8

Great

TrustScore 4 out of 5

3 reviews

5-star
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1-star

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This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 month

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3.8

All reviews

(3)

2,173 reviews in the last 12 months

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Rated 4 out of 5 stars
Sinclair Group - smart of Swansea logo

Reply from Sinclair Group - smart of Swansea

Thank you for your kind review, Paul.
We’re pleased to hear that you found the team friendly and welcoming during your experience with us. We really appreciate you taking the time to share your feedback and hope to welcome you again in the future.
Kind regards,
Sinclair Group.

Rated 5 out of 5 stars

Very professional & knowledgable sales…

Very professional & knowledgable sales & service staff. Always refreshments on offer. Excellent attention from Stuart in sales department when we bought our new car.

July 16, 2026
Sinclair Group - smart of Swansea logo

Reply from Sinclair Group - smart of Swansea

Thank you for your wonderful review, Anne.
We’re delighted to hear that you’ve consistently found our Sales and Service teams professional and knowledgeable. It’s especially lovely to hear that Stuart provided such excellent attention throughout the purchase of your new car – and that the refreshments were appreciated too!
We’ll be sure to pass your kind comments on to Stuart and the wider team. Thank you for choosing us, and we hope you enjoy every mile in your new car.
Kind regards,
Sinclair Group.

Rated 5 out of 5 stars

New car experience.

The people we dealt with were very friendly and welcoming. They dealt with our enquiries in a knowledgeable and professional way and nothing was too much bother for them. The showroom was modern and bright, making it a pleasant environment to be in. The handover of the car was excellent and help was given pairing our iPhone to the car. This is the second time we have used this garage, and will not hesitate to go back again when we change our car in the future.

April 2, 2026
Sinclair Group - smart of Swansea logo

Reply from Sinclair Group - smart of Swansea

Hi Kevin and Eleanor,
Thank you for your wonderful review and for choosing us again.
We’re so pleased to hear you found the team friendly, welcoming and professional, and that everything from your initial enquiry through to handover was handled so smoothly. It’s great to know the showroom environment and support with getting you set up in your new car all added to the experience.
Your continued trust in us really means a lot, and we look forward to welcoming you back again when the time comes for your next change.
Kind regards,
Sinclair Group.

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