We purchased the Freight Marketplace theme, unfortunately some of the functions we were under the impression it would have were not present and we decided to go in a different direction. After a bit o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We purchased the Freight Marketplace theme, unfortunately some of the functions we were under the impression it would have were not present and we decided to go in a different direction. After a bit o... See more
Company replied
Like many others wrote this company is a total vast of money and time, for a two day job you must pay true 2checkout.com which has limited 30 days refund, after you pay every day receive a message th... See more
Company replied
absolutely bad support. They stay for 3 months in "being processed" to my support request, and never answered to my bug resolution request. I got my website broken for 3 months and as well they refu... See more
Company replied
Everything was great with these guys, the auction theme is absolutely great. It has so many features that the paid price pales in comparison. We are finally launching our car auction website, after... See more
At Sitemile, we specialize in web design, mobile app development, and the creation of advanced, custom software solutions tailored to your business needs. Our team of experienced developers and designers is dedicated to building powerful, scalable, and user-friendly digital products that drive results. We excel in developing fully customized WordPress websites, crafting themes and plugins from the ground up to match each client’s unique requirements. Whether you're looking to launch an e-commerce platform, a complex marketplace, a membership site, or a highly functional business website, we have the tools and expertise to bring your vision to life. In addition to our WordPress services, we also design and develop mobile apps for iOS and Android using cutting-edge technologies to ensure performance, security, and seamless user experience. With a strong focus on innovation and quality, Sitemile is your trusted partner for transforming ideas into successful digital solutions.
077045, Romania
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Özel amaçlı wordpress temaları için başvurabileceğiniz bir site. Eskiden destek konusunda ciddi eksiklikler vardı. Ama şu an siteye yeniden özen gösterildiğini ve canlı desteğin eklendiğini gördüm. Bu güzel bir gelişme. Ayrıca tema güncellemeleri yapılmıyordu. Gördüğüm kadarıyla temaları güncellemeye ve yeni tema hazırlıklarına başlamışlar. Bu sevindirici bir haber. Her yerde bulamayacağınız özel işlevli temaları var. Eskiden hatalar nedeniyle bazı işlevler kullanılamıyordu. Güncellemelerle beraber bu hataların da giderildiğini umut ediyorum.
Update After 1 Year: I got my hopes up in vain. Since I could not prove the previous payment, I had to purchase a lifetime membership package twice. Because there was an error in their system. The same thing happened with the second payment. They promised to fix it, but after 1 year the problem is still not solved. Despite 2 payments, I have not had access to the theme files for days. I sent messages many times, no one cares!
2. Update: I have read this kind of dialogues of this person with his customers on this site. I didn't pay much attention to it. I made a mistake.
1-It gives false information that I still have access. I can access my members area but not the files I paid for.
2-Shamelessly says I got a free upgrade. But this is a lie, because I bought the lifetime membership from him twice. I couldn't prove it because the systems recorded it incorrectly in the first one. Moreover, for me, I paid very high fees. It shouldn't claim that this is free because lifetime upgrades are included in the deal. They took his money in advance. Also there's no point in upgrades right now because I don't have permission to download files. And I've been waiting for a response to my requests for help for days.
I put 1 star here because he didn't respond to me, didn't solve my problem, and blocked access. And when he did that, he reached out to me. He said that I threatened him, but he threatened me in his messages. Why would I reduce 5 stars to 1 star for no reason? It remained as 5 stars for exactly 1 year. So I'm not the problem. I did this because I couldn't get my rights. I think he will not open my access unless I increase my rating here to 5 stars, I understood this from his message. But that would be fraud. Because he got paid. I am very angry because of what is written here and because they did not give me my rights. I will do whatever is legally necessary for this.
3.Update: After we hurt each other enough, they decided to solve my problem. I won't be harsh about the star. However, I cannot give it 5 stars after all this conflict. And I will not delete the comment so that the trouble I am experiencing is known.

Reply from Sitemile
What pleased me the most is that the sitemile team pays attention to the customer. They do not only sell wordpress themes, but they are also custom work experts, they know a lot about what's behind a website's interface and if you have a great idea and present them a good documentation they can transform it into a successful website.

Reply from Sitemile
yes great theme to make a freelancer market. do use it. and sometime the support also can help you when you have problem need to be solved.

Reply from Sitemile
He solved the problem immediately.
I am impressed with the update of the theme.
I've got a member account and until this moment everything is going great. Easy theme installation, database importing, customization... I'm using Project Theme right now and it is amazing

Reply from Sitemile
Sitemile is awesome and the help is amazing! Very thankful!
Great site, really complete, competitive rates, often updated, easy to use for people with no coding training. The support service is extremely attentive, and will accompany you in the handling of the site.
I highly recommend it!
Sitemile is always helpful.
They solve your technical issues and have a very good customer care

Reply from Sitemile
Bought this theme a few weeks ago and now setting up my website. Support team is very helpful and always ready for us.
Warmly recommand these guys.
Thanks a lot.

Reply from Sitemile
I asked for some customisation to the theme which was done very quickly and just what I wanted – nice competitive price too!

Reply from Sitemile
Super nice and professional person. Solve the problem being so patient with me, who didn't understand at all what was happening.
Very knowledgeable support team to help me with my issues.

Reply from Sitemile
Excellent customer service, great product!
Very helpful, replies quickly and provides explanations.
Great support when importing the demo content.
I had issues with the Demo data installation and they have resolved the matter promptly. Thanks
Sitemile customer support is just remarkable. Once you log on the website you are able to interact with an associate immediately. After I purchased their package, I had worried that there would not be a response. But on the contrary, They have installed one of the themes and continue to guide me through the set-up process.

Reply from Sitemile
I got the pricerr freelance marketplace theme which was super buggy and hard to customize so asked for help from Andrei who tried to help and fix the issues but as a company and a business we thought that the theme isn't mature enough to be used on a website for the long-term so we decided to get a refund because sitemile offers a seven day refund and after asking for the refund they replied with that it's a bad idea and so on but we didn't change our minds and tried to get the refund anyways they said they are working on it but after trying to get in touch with them through email and whatsapp they still didn't reply although we sent the email before working hours and during working hours but still no luck and can't seem to get in touch with them
Edit: The service was slow and Andrei was pretty ignorant, we saw him sending emails but if we replied to the email in the same instant he still takes a long time to reply to us which is not ideal nor does it make sense so we decided if they either refund us or not we still won't delete this review although we told that we would but it's better for the community to not fall into this bad trap of bad service and immature employees and products
We didn't want to really edit the review but apparently Andrei flagged our review as a fake one and that we didn't even buy their product, but we sent the the details to trustpilot to unflag the review for everyone to see the truth behind it
Plus, the pricerr freelance theme is a rip-off and a bad version of wpjobster with many bugs, less features and dumb changes so you'll be better without it
Edit: as Andrei said it is our right to get the 7 day refund, we had to write the review as Andrei nor the whole team (if there is an actual team) were not responding to us in any way and were always giving excuses to make the 7 day money back guarantee expire so the only way that we got them to answer was writing the review
Edit: Okay, you're always right I'm wrong don't worry

Reply from Sitemile

Reply from Sitemile
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.