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See what reviewers are saying

Rated 5 out of 5 stars

SiteWizard designed and built a custom site for us that has been live for around 3 moths now. The design and build process was so simple, we went back forth until we were completely happy with the de... See more

Rated 5 out of 5 stars

My business is County Cleaning in Somerset, we tried other firms before Site Wizard, I came on board because they said they would sort out my dreadful ratings. It's taken a few months but business... See more

Rated 5 out of 5 stars

A truly fantastic and easy experience. With the huge help from Jasmine & Tom our new website was designed, tweaked, retweeted (by us!) and now finally launched. We are beyond proud of the new website... See more

Rated 5 out of 5 stars

I've been a client of Sitewizard for a couple of years now. They did my original website, but I've now had a new revamped site. It looks awesome, they really know their stuff. They also do m... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Website Design from SiteWizard, the UKs most recommended Website Design Company. Award Winning Website Design and eCommerce Web Design with a Money Back Guarantee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

A big thank you to Joanna Brown at Site…

A big thank you to Joanna Brown at Site Wizard. I have been a customer of this company on and off over the years. Just returned after Jo contacted me with regards to SEO on my website. Jo and I go back a long way, she first contacted me seventeen years ago, and I had my 1st ever website. Jo has always been really helpful, knowledgeable and professional and has provided an explanatory service every time. I am looking forward with Jo's help to get my website on the map.

April 19, 2021
Unprompted review
Rated 4 out of 5 stars

Site Wizard review

Jo, Poppy and the team were extremely friendly, helpful and competent
I would certainly recommend Site Wizard to other companies and friends

April 13, 2021
Unprompted review
Rated 5 out of 5 stars

Five Star Service Every Time.

We have been with Sitewizard now for more than five years and couldn't recommend them highly enough. From web design through to technical support you will receive a friendly, professional five star service every time.

We have recently worked with web manager Vicki and designer Claire in order to up date our existing website and we are receiving amazing feed back from our customer base re the new design.

If you are looking for a professional, friendly team with great support, after care service and one that keeps your website current and on trend then Sitewizard is exactly what you are looking for.

April 1, 2021
Unprompted review
Rated 5 out of 5 stars

Stress taken away designing a new website

I have been meaning to update our website for the last year. Having contacted 3 other agencies it was proving to be a real headache to have my vision understood. George and Poppy at Sitewizard were great. George understood exactly what I was looking for and transmitted my vision to the design team. Within 2 weeks of speaking to George initially, our new site went live. Exactly what I was looking for and at a competitive cost. Although the team at Sitewizard are working remotely their customer service was excellent. If I needed to speak with George or Poppy a simple email was sent and I received a call within the hour. For something that I felt would be a very stressful task ended up being seamless. Highly recommended.

March 18, 2021
Unprompted review
Sitewizard logo

Reply from Sitewizard

Hi Adam,

Thank you so much for your kind comments. We are really glad you are happy with your new website. We have passed your feedback over to George and Poppy too.

Thanks,
The SiteWizard Team

Rated 5 out of 5 stars

New small business website

First class service from start to finish within a reasonable timescale. On hand to answer any questions we had on the telephone which was a godsend as we have very basic knowledge in this field. Website been live now for around 3 weeks and we are noticing an upsurge in contacts .

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

15 years of great service

Sitewizard have hosted my website for 15 years and i hope they will for the next 15 years. They're excellent value and when i need a redesign, they've been able to help me through the process to make the whole thing very easy.

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

It's 5 stars from us

As a high-end building company our brief to Site Wizard was to create a bespoke website that reflects the quality of finishes and service we provide for our clients.
The design team rose to the challenge led by George and the whole process was managed professionally from conception through to completion.
These days 'getting it out the door' often takes preference to 'getting it right' and we never felt this at any stage.
Dealing with George was excellent and he kept us informed regularly on progress and when decisions were needed.
We're looking forward to working more with the team in the weeks ahead and marketing the new website will be our next challenge.
I'd happily recommend Site Wizard to any small company looking for excellent value.

February 23, 2021
Unprompted review
Rated 1 out of 5 stars

DREADFUL-TOTALLY INCOMPETENT

One star is one too many.
DO not use this company. Sitewizard failed to inform us that their server would be switched off and our
e-commerce website would suddenly become obsolete until 6 WEEKS BEFORE. We were clearly missed off the mailing list for emails that went out informing customers that this would be happening and happened to find out by chance.
George Morson and co. were unapologetic and did nothing to try to help us out in this ridiculous situation. With two weeks to go until our website suddenly no longer exists we are working against the clock to build a new one - and I suddenly find out once again BY CHANCE that they are graciously leaving the server on for another month. WHY DID it not enter George's head to let us know about this???? TOTAL AND UTTER INCOMPETENCE, but also total disinterest when they have completely messed up and created HUGE problems for a small business.

February 16, 2021
Unprompted review
Sitewizard logo

Reply from Sitewizard


Hi Nicola,

We are sorry to hear that you did not receive the email reminders that were sent to the contact address you provided that has been used for the 8 years you have been a satisfied client.

Notification was first sent in August 20, then again October 20 and again in January 21 that informed all of our clients using the particular out of date service that the server would be taken down in Feb 2021. This is due to the Ecommerce platform you are currently on coming to end of life and not meeting current payment gateway / pci compliance demands. The initial notice contact provided in excess of 6 months’ notice for alternative arrangements to be made with either ourselves or another provider.

We understand that this is difficult situation for all concerned and therefore extended the shutdown period a further month until the end of March.

We are sorry to see you have decided to leave on such negative terms, but would like thank you for your business over the last 8 years.

Kind Regards

The Sitewizard Team

Rated 5 out of 5 stars

Highly recommended

I've been a customer of Site Wizard for around 10 years, and have always found them to be very professional, friendly and helpful, with a speedy response to queries via email or on the phone. I would highly recommend them to anyone looking for a website designer.

November 14, 2020
Unprompted review
Sitewizard logo

Reply from Sitewizard

Thank you very much for your kind comments and for being a customer of ours for so long, it's much appreciated. I will pass on your comments to the rest of your team.

Rated 4 out of 5 stars

Overall the service was good.

Overall the service was good.
The options are limited by a small number of very similar templates but, once you're OK with that, it's fine.
The first build was, frankly, sloppy - many technical errors, HOWEVER, once I'd pointed them out, they were fixed pretty quickly. Mind you, it took a deep trawl from someone with good website-building knowledge to identify them.
Be aware that you will never communicate directly with the designers which is unnerving, inefficient and makes everything really slow.
In the long run, though, the service is good.

November 9, 2020
Unprompted review
Rated 5 out of 5 stars

Great experience with Sitewizard from…

Great experience with Sitewizard from start to finish. I took ages in finalising the design and making changes and the company was very patient.

Poppy is very hands on and nothing is too much trouble.

I would thoroughly recommend the company if you would like your website designed and hosted.

September 19, 2020
Unprompted review
Sitewizard logo

Reply from Sitewizard

Thank you for your kind review, it's much appreciated. We have passed the great feedback to Poppy who really enjoyed working with you on this project.

Kind regards,

The SiteWizard Team

Rated 1 out of 5 stars

They stole our money

They stole our money, I dealt with George and he promised us 2x Websites. We have never received the money or the websites, stay far away from this company. The are crooks. I can send you proof of emails if they claim this as a ‘fake’ review

September 7, 2020
Unprompted review
Sitewizard logo

Reply from Sitewizard

Hi Simon ,

I’m sorry to see your recent review, I can see from the account notes that since 2016 when the design process was started, we have discussed the matter with yourself and in your absence your Mum, a number of times.

I can see that Dave, your account manager, has offered to complete the projects if you can supply the remaining information.

Should you be happy to contact again directly then I am sure Dave will do his best to resolve any issues you feel exist and complete the work which was started.

If you have any further questions, please email enquiries@sitewizard.co.uk.

Kind regards,

The SiteWizard Team

Rated 5 out of 5 stars

The guys at Sitewizard made the whole thing very easy

The guys at Sitewizard made the whole process of developing a new company website very easy. Dealing with George, Dan and the lovely Poppy was a pleasure and I have already recommended them to business colleagues. The site was also very competitive on cost and the transition from old to new was seamless.

August 17, 2020
Unprompted review
Sitewizard logo

Reply from Sitewizard

Thank you for your kind review, it's much appreciated. We have passed the great feedback to Poppy, George and Dan. They told me you've had a bit of trouble getting TrustPilot to change the stars. If you could get them to do this that would be great and thank you for taking the time to write this review.

Kind regards,

The SiteWizard Team

Rated 5 out of 5 stars

Had our new website designed and built…

Had our new website designed and built by Sitewizard, excellent service from first call to site going live, very attentive and accommodating when small changes needed, highly recommend them

August 17, 2020
Unprompted review
Sitewizard logo

Reply from Sitewizard

Thank you for your kind review. It's much appreciated.

Rated 5 out of 5 stars

Website refresh

Site wizard have recently revamped our website and I’m really happy with their service. Very responsive and efficient with their services, nothing is too much trouble. Would highly recommend.

August 7, 2020
Unprompted review
Sitewizard logo

Reply from Sitewizard

Thank you for your kind review. It's much appreciated.

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