While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

SiteWizard designed and built a custom site for us that has been live for around 3 moths now. The design and build process was so simple, we went back forth until we were completely happy with the de... See more

Rated 5 out of 5 stars

My business is County Cleaning in Somerset, we tried other firms before Site Wizard, I came on board because they said they would sort out my dreadful ratings. It's taken a few months but business... See more

Rated 5 out of 5 stars

A truly fantastic and easy experience. With the huge help from Jasmine & Tom our new website was designed, tweaked, retweeted (by us!) and now finally launched. We are beyond proud of the new website... See more

Rated 5 out of 5 stars

I've been a client of Sitewizard for a couple of years now. They did my original website, but I've now had a new revamped site. It looks awesome, they really know their stuff. They also do m... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Website Design from SiteWizard, the UKs most recommended Website Design Company. Award Winning Website Design and eCommerce Web Design with a Money Back Guarantee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad Practices bad company stay far away

Spamming emails to any form that will listen. Recieved 2 emails from apparently the same person on 2 completely different websites. This isn't the first time I've been spammed by your site. We sell SEO services so why are you spamming us trying to sell SEO services.

Lets take a look at this logically - you are selling marketing services when you can't even market yourself using non-blackhat methods maybe if you were actually able to SEO you wouldn't need to spam as you would be getting genuine organic traffic from people WHO WANT SEO!??!?

June 30, 2020
Unprompted review
Sitewizard logo

Reply from Sitewizard

Good afternoon,

I'm sorry to hear you were offended by our contact to the extent you needed to write a review for a company you have not used. If you email enquiries@sitewizard.co.uk with your contact details I would be happy to ensure you are not contacted again. This would include all campaigns from our email marketing or business development team.

We do very well from SEO too but like all companies should, we explore a variety of different forms of marketing to help generate business both for us and our clients. We also do work with several web design / brand marketing and graphic design agencies too with helping their clients with search marketing (even those who advertise they do it) to help strengthen their arsenal of services.

If you could kindly send us your email address I will get your details removed and I wish you every success in the future.

Kind regards,

The SiteWizard Team

Rated 5 out of 5 stars

5 Star service every time! A great company to do business with.

I would highly recommend Sitewizard, all the staff members that I have dealt with are very efficient, polite and knowledgeable, the customer service is excellent. Sitewizard have built us a new web site, they deal with our SEO and Google Ad words, our emails and social media posts and I cannot fault them. If I ever have a problem or a question they respond to it very quickly and rectify the issue or answer the question promptly. I would definitely suggest that you speak to these guys about your requirements, they have made my life much easier :)

June 3, 2020
Unprompted review
Rated 5 out of 5 stars

Cant recommend these guys enough

Cant recommend these guys enough, iv'e been working with sitewizard for over 15 years now, and had the same contact/account manager David Burke and his team who have done a tremendous job with the website etc. Very efficient and professional service, keep up the good work.

May 23, 2020
Unprompted review
Sitewizard logo

Reply from Sitewizard

Thank you for your kind review. I will pass your lovely comments onto Dave Burke and we are really pleased you are happy with the service you have received from us.

Kind regards,

The SiteWizard Team

Rated 5 out of 5 stars

Encouraging people with professional flair

The team at Sitewizard have been so helpful in putting together a new website for my new bookshop (yes, due to open after lockdown ends...). From clear advice on the options and straightforward pricing, through to a great design team that listened to what I wanted and added their flair. And the whole project kept on track by Vicki, who has been both encouraging and calming. I would certainly recommend them to others looking for help in getting a great website up and running.

May 11, 2020
Unprompted review
Sitewizard logo

Reply from Sitewizard

Thank you for your kind review and it's great to hear you are pleased with your new website. I will let Vicki and the rest of the team know your kind comments :).

Thanks,

The SiteWizard Team

Rated 5 out of 5 stars

Very happy They did a great job on…

Very happy They did a great job on redesigning my website, and followed the instructions I have clearly, but also provided some useful creative and technical input. Always very responsive, and I am very satisfied with the new look site. They have also been good on follow up.

April 27, 2020
Unprompted review
Sitewizard logo

Reply from Sitewizard

Thank you for your lovely review and we are glad to hear you are really pleased with your new website :).

From The SiteWizard Team

Rated 1 out of 5 stars

Not a great experience

I have a small company with a limited budget. I have little advertising experience and wanted a local company to assist with marketing/ppc. The campaign was roughly double my monthly budget, so it was incredibly important that it performed.

To begin with, the service was good (suggesting changes to my website and actively building the campaign).

After a month it was difficult to contact them to discuss the campaign, with my concerns about poor performance being down to the service not running long enough. As time progressed it was increasingly more difficult to contact them, the poor performance continued with the finger pointed at me for my lack of marketing knowledge.

They also owe me money from overpaying via direct debit. It will be difficult to recover the damage to my business as a result of using their service.

April 27, 2020
Unprompted review
Sitewizard logo

Reply from Sitewizard

Hi David,

I’m sorry to hear you feel like this and felt the need to write this review rather than talk to us directly, especially as I know a lot of effort was made our end to communicate with you. Also, it doesn't quite add up our end.

We are surprised that you said the reason for cancelling was the service as your email cancelling says it was down to the economic climate changing due to COVID-19.

I can confirm that there was no ‘over payment’. If you would like us to re-send a list of your payments and dates confirming this please let us know and we can supply you with this again.

I take customer service very seriously at SiteWizard so I straight away looked into your comments regarding about emails not being replied to. I can see that were 17 separate emails sent to you by your Account Manager about the campaign in the last 2 months of it running. This included statistics and ideas on how to improve the site.

If you have any further questions please email enquiries@sitewizard.co.uk. I fully understand these are difficult and frustrating times and I would like to do anything we can our end to help. If this was indeed incorrect and was just done out of other business frustrations, I hope you will do the right and honourable thing of removing this review.

Kind regards,

The SiteWizard Team

Rated 5 out of 5 stars

I have been unbelievably impressed by…

I have been unbelievably impressed by every contact I have had with Sitewizard. They designed and manage my website and nothing is too much trouble for them. There is a dedicated named person who helps with any issues and everything is resolved immediately. I receive reports on how my website is performing and regular emails to check I'm happy with the service. I cannot recommend Sitewizard highly enough and I cannot ever imagine going anywhere else.

April 1, 2020
Unprompted review
Rated 1 out of 5 stars

far from expected.

I used site wizard for around 6 months, after getting promised they will help my rankings by doing my SEO i seen very little returns. They failed to offer advice on my website which I would assume would be relatively standard, turns out it wasn't even secure, basics I would imagine. After cancelling and having another company look at my website I was advised there was very little SEO on my website, as a small business i was putting my faith in this company but was getting very little return for my £180 p/m.
My advise don't listen to their sales pitch, use local.

March 11, 2020
Unprompted review
Sitewizard logo

Reply from Sitewizard

Good afternoon,

I am surprised to hear you say that no advice was given, as we did provide an SEO alterations doc outlining the changes that needed to be made to your website. In order for you to see the best results from the SEO campaign. I can see from looking at your file that you did inform us at one point as to how busy you were with the enquiries you had received. You were informed about the SSL Certificate but unfortunately, as your website is not hosted by us there was nothing that we could do our end.

Our Account Managers do offer advice on an on-going basis whilst you are a client of ours and this is why you were asked to grant us access to Google Analytics. This advice can be given by contacting your Account Manager.

We were working on your campaign on an on-going basis like we do with all our customers, please do feel free to forward any correspondence from a new supplier that suggests otherwise. We take feedback very seriously here at SiteWizard and if you want to put your experience with us in greater detail by email, please do so at enquiries@sitewizard.co.uk. if you ever wanted to come back on board we would love to welcome you back. I can personally ensure you are getting the advice and feedback you need by your Account Manager, so you don’t feel like you did when you wrote this review.

Kind regards,

The SiteWizard Team

Rated 5 out of 5 stars

Website updating very successful.

Vicki oversaw the updating of my website and I am very pleased with the end result. The team had endless patience in making the changes, nothing was too much trouble. Site Wizard has always been a pleasure to deal with, and after care is excellent. Technical help is of a very high standard and you are never made to feel a nuisance. I would recommend them to anyone wishing to start a website.

March 10, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you Sitewizard

Thank you Sitewizard
From start to completion Sitewizard provided a totally professional and extremely helpful service. The Sitewizard design team made it effortless and helped me achieve my website and business goals. I cannot praise the Sitewizard team enough and they truly went the extra mile to ensure I was totally happy with the final product.

March 5, 2020
Unprompted review
Rated 5 out of 5 stars

George and Poppy have been very helpful…

George and Poppy have been very helpful with redesigning our website making it visible to people on phones and iPads. the website looks and navigates just how I wanted it to. we are also paying for the team to get us up on the google search, and although slow going it certainly is helping.

February 13, 2020
Unprompted review
Rated 1 out of 5 stars

Sitewizard are sending out spam emails

Sitewizard are sending out spam emails. They claim to have looked at our website and made a list of improvements but seeing as we don't have a website this is obviously a spam blanket email. Not impressed.
I never will be a customer as you are scam artists

February 10, 2020
Unprompted review
Sitewizard logo

Reply from Sitewizard

Good morning,

I'm sorry to hear that you were unhappy with the email you received to the extent you felt you needed to write this review and you haven't even tried our services. Without seeing the email, I can't comment on the email itself but it sounds like someone made a silly mistake our end if you don't even have a website. Would you mind popping us an email to enquiries@sitewizard.co.uk and I'll make sure you don't get an email from us again. I'll also bring it up with whoever sent it to make sure they don't make this mistake again.

I hope this helps and let us know if you ever need anything.

Kind regards

The SiteWizard Team

Rated 1 out of 5 stars

Useless and total waste of money. AVOID

Useless and total waste of money.
Paid £500 to be optimised on google search and didnt return any work and then these cheeky clowns expected me to pay for another month and had the cheek to ask why I wouldnt want to do another £500 and a month with them and nothing but excuses and the usual nonsense from a greedy company that just take your money.
Or are you going to return my money? Yeah right.

January 28, 2020
Unprompted review
Rated 5 out of 5 stars

excellence of Sitewizard

we were novices in the set up and maintenance of a website. Sitewizard were extremely patient and helpful and have continued to be so. we can definitely recommend their use

Maidstone Swimming Club for the Disabled

November 27, 2019
Unprompted review
Rated 5 out of 5 stars

Very Professional operation..!

I approached Sitewizard several months back, asking them to do a full appraisal of my three business sites.
This was undertaken promptly and a detailed resume provided for each site which outlined the "good, the bad and the ugly" in a "non-techno" manner which made it easy for me to understand.
I found them to be a very professional operation who provided help and advice enabling me to streamline and enhance my online presence. I have no hesitation in recommending them!

November 26, 2019
Unprompted review
Rated 5 out of 5 stars

Google position regained.

My company has worked with Sitewizard for many years. We've always had a very good position in Google but because of various changes we started to drop down considerably. Sitewizard took on the optimization of our website and within weeks we had re-gained our positioning.

November 20, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look