Say it with Diamonds Reviews 

578
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Bought a initial ring for girlfriend snapped in half just a year after warranty so refused to exchange even offered to send ring back to prove no damage caused from ourselves. Would have thought with... See more

Rated 5 out of 5 stars

Purchased a gorgeous lab grown ring today, it is a sentimental purchase means a lot to me and I went in with a ring in mind, left with a different one ordered but it was perfect! So massive thanks to... See more

Rated 1 out of 5 stars

Ordered a bracelet & charm for my daughter's birthday. Got a despatch email on the 20th Aug but the DPD tracking says they haven't received the parcel & status hasn't changed. You can only contact t... See more

Rated 5 out of 5 stars

Fabulous experience myself and my partner visited to pick out my engagement ring today. Marnie was amazing took us through all of the options and ended up with a beautiful ring on her recommendation.... See more

Company details

  1. Jewelry Store

Written by the company

We source affordable luxury that's timeless and enchanting. Discover alluring pieces that make everlasting gifts.


Contact info

3.3

Average

TrustScore 3.5 out of 5

578 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.3

All reviews

(578)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve bought a number of items from Say…

I’ve bought a number of items from Say it with Diamonds over a period of time. Service is always consistent in the delivery of really good service. The girls I’ve dealt with have been knowledgeable/ friendly and patient ( especially when you can’t make your mind up ) .

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Letter initial necklace

I recently bought a necklace for my sister in law with her initial.
She was over the moon were her present. Quality is outstanding and will defiantly be ordering more jewellery soon

July 14, 2023
Unprompted review
Rated 4 out of 5 stars

Small and delicate

Very good service. Horizontal cross necklace is very delicate. The chain could do with several options to vary length. Going to get it made about 1-2 inch shorter so it sits more like a choker.
Nice piece and good for layering necklaces.

November 12, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered a lovely luck bracelet in gold…

Ordered a lovely luck bracelet in gold and white. It came with lovely gift packaging and it’s beautiful. I have ordered jewellery in the past from say it with diamonds I have a necklace I wear most days. It has kept well no tarnishing and is over 12months old

October 26, 2023
Unprompted review
Rated 1 out of 5 stars

Will not replace broken/fauly ring

Bought a initial ring for girlfriend snapped in half just a year after warranty so refused to exchange even offered to send ring back to prove no damage caused from ourselves. Would have thought with all details provided and ring breaking through no fault of our own this would have been rectified but clearly not. Bought multiple things from siwd for my Gf bu sadly will shop elsewhere in future

November 1, 2023
Unprompted review
Rated 2 out of 5 stars

stacked bracelets musty

i got these bracelets as a present earlier this year and they’ve just gotten musty, the silver hasn’t stayed shiny at all and they just look dirty. they were gorgeous the first few times wearing them don’t get me wrong but.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I bought a bracelet online that I had an issue with, there was a sense of urgency as it was for my daughter’s graduation next week. I went into the Liverpool store to have the matter dealt with. The staff were lovely and Sharon the Store Manager completely went the extra mile in helping me find a suitable alternative. I can’t praise her enough with her soft skills and understanding. Thank you, highly recommended for their products and service too.

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

brilliant customer service

brilliant customer service,
sharon went above and beyond to insure our had a engagement ring for my partner. would definitely recommend, brilliant quality at affordable prices.
happy all around
thanks sharon

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

Went in with my niece to get her ears…

Went in with my niece to get her ears pierced and she was terrified but determined to get them done Becky went above and beyond I got mine done to show her there's nothing to worry about and Becky really calmed her down and the service was amazing she truly went above and beyond and put the biggest smile on my nieces face all day when she got them done!

June 17, 2023
Unprompted review

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