Bought a initial ring for girlfriend snapped in half just a year after warranty so refused to exchange even offered to send ring back to prove no damage caused from ourselves. Would have thought with... See more
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See what reviewers are saying
Purchased a gorgeous lab grown ring today, it is a sentimental purchase means a lot to me and I went in with a ring in mind, left with a different one ordered but it was perfect! So massive thanks to... See more
Ordered a bracelet & charm for my daughter's birthday. Got a despatch email on the 20th Aug but the DPD tracking says they haven't received the parcel & status hasn't changed. You can only contact t... See more
Fabulous experience myself and my partner visited to pick out my engagement ring today. Marnie was amazing took us through all of the options and ended up with a beautiful ring on her recommendation.... See more
Company details
Written by the company
We source affordable luxury that's timeless and enchanting. Discover alluring pieces that make everlasting gifts.
Contact info
United Kingdom
- enquires@sayitwithdiamonds.com
- www.siwd.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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If I could give zero stars I would
It appears you have deleted my previous review! Not to worry I am back again! I will post a new review and email 1000 of your customers on insta every time you delete my review so do be careful darling! I ordered a 1.5 inch diamond Script initial pendant from this company, every single initial pendant on their website has the wing design on the left hand side, mine is on the right, not to mention my design is completely different to any other product on their website. I returned the item the day after receiving it, and now I have performed a chargeback as well as reported them to trading standards. I spoke to many of their customers on Instagram and will continue to do so until I get my refund. 🥰
Great quick and efficient
Don’t bother with the Christmas…
Don’t bother with the Christmas crackers for anyone over the age of 12 the jewellery in them is tiny. Tried to return mine as not opened passed the necklace and told no so I am stuck with 2!
Customer service is shocking!!
Customer service is shocking!!
Not bothered at all once you have place your ordered!!!

Reply from Say it with Diamonds
Ordering was easy
Ordering was easy, product description was accurate, was delivered when was said it would
Amazing thank you
I still haven't recieved my purchase…
I still haven't recieved my purchase you have not sent me email to collect but taken money out my bank
Excellent company
Excellent company. Fast delivery and easy to contact should you need to.
Absolutely beautiful jewellery…
Absolutely beautiful jewellery reasonably priced and quickly delivered. Lovely personal touch with gift bag and tissue included and a note of who packed the item. Would definitely recommend
Excellent Customer Service
I placed my first order with SIWD, and am thoroughly happy with my bracelet.
I did have a problem with delivery, however this was not SIWD fault, it was the awful DPD. When I contacted SIWD, I was supported by a lovely lady called Lindsey who was quick to respond and chased the matter for me, even calling me to advise of next steps. My parcel finally arrived.
Would recommend, great company and excellent customer service.
Didn't give me discount offered
Received an offer for 15% off. Didn't work even though I received itbon the same day I placed my order. Still waiting a response from customer service on how this will be rectified and my 15% paid back to me. If not will be returning the item
Paid for product
Paid for product. 2 days later given a delivery day. Never turned up. Attempted to contact for two days, finally got a response 3 days after delivery date to say it was out of stock. Said I would have a different product instead, still awaiting a response.
Always amazing
Christmas gifts
Ordered all the items for Christmas presents. But I’m sure the recipients of the gifts will love them
Lovely bracelet but for the first time…
Lovely bracelet but for the first time ever I came out in a reaction round my wrist and had to get steroid cream I think it’s what ever metal is used . But they are lovely I just can’t wear them
Very easy ordering process
Very easy ordering process. Even though the item I ordered was a personalised item it was ready for collection in 3 days. I placed the order on the 4th of November and received the email saying it was ready for collection on the 7th. I went in the following day to collect my order. I'll just add that the staff in the shop are very friendly and helpful.
I ordered my item
I ordered my item, payed ( payed for next day delivery) to then receive a email tk say my item will take 2 weeks to come
Absolutely gorgeous necklace and the…
Absolutely gorgeous necklace and the gift box and extra wrapping was a lovely surprise, will definitely be buying again for Christmas xx
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