St John Ambulance (England) - Training courses Reviews 

52,270
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 5,898 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, enthusiastic, and knowledgeable approach, making the learning experience enjoyable and engaging. Many highlight the excellent quality of the training, noting that instructions are clear, well-explained, and often include interactive and practical elements that reinforce learning effectively. The overall service and user experience are frequently described as seamless, informative, and highly beneficial, with many feeling well-prepared for real-life situations. Reviewers appreciate the balanced approach to serious topics, the ability to ask questions without embarrassment, and the well-organized course content. However, some people mentioned issues with incorrect joining instructions, leading to attendees being directed to the wrong car parks.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising instructors for their engaging,... See more

User experience

Reviewers consistently express satisfaction with the user experience, often highlighting the engaging and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the informative and... See more

Instructions

Reviewers highlight positive aspects of instructions, with many praising the clear and concise guidance... See more

Quality

Customers consistently note positive experiences with quality, highly recommending the first aid training.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David our trainer was friendly and enthusiastic. He explained things well and was obviously passionate about first aid. Lots of practical training aswell as theory. Gave me confidence in being able to... See more

Company replied

Rated 5 out of 5 stars

Learn so much about what first aider can do. How much it will be impacted on someone life saving and as an individual benefits of learning. It was one of the best trainer ever, she patiently executed... See more

Company replied

Rated 5 out of 5 stars

This was a fantastic course. It was really useful and the trainer, Tara was brilliant. She shared real life scenarios which must have been very difficult for her but were really helpful. I also really... See more

Company replied

Rated 5 out of 5 stars

The experience of the refresher First Aid was great and constructive and I've learned new skills and procedures dealing with a medical emergency in all types of situations. The training and learning... See more

Company replied


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52K reviews

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4.9

All reviews

(52,270)

5,788 reviews in the last 12 months

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Rated 4 out of 5 stars

Good two days and good conversation

Good two days and good conversation - flowed nicely but do think it was stretched out a bit and may have been able to completed in less time.

June 26, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great trainers

June 26, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Fist Aid at Work: 16-19th June 2026

Took the course in Leeds City centre at St. Andrew's House.

Course was very informative and Odelle and Katie were very entertaining and helpful with their knowledge and experiences being apparent and helping with the teaching on the course.
Would recommend the course to people from across different working environments. I myself work in a laboratory environment and the course went into detail which will be relevant to me such as chemical burns. St John’s also offer a free app which acts as an encyclopedia which has useful popups which has been especially useful with the hot weather this week.

June 16, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Confidence-Boosting First Aid Course

I recently attended an Emergency First Aid course in Bedford on the 18th June and had a really positive experience. Amy, the trainer, was knowledgeable, engaging, and explained everything clearly, making it easy to understand and remember. The practical elements were particularly useful and helped build confidence in applying the skills. Overall, I feel much more prepared to respond in an emergency. I would definitely recommend this course to others.

June 26, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

I done the First Aid Course from 15th…

I done the First Aid Course from 15th to 17th of June with Joel,on Milton Keynes North. I enjoyed the course and I learnt a lot from Joel, him was very well organised and prepared. Thank you, Joel.

June 15, 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

Leanne’s course was really engaging

I’ve done First Aid Courses at this location before, but this one was so much better. Leanne tells us she has only been with St John’s for 4 months but she made it so engaging and I came away knowing so much more background as to why we do things the way we do. It was really informative, and much more hands-on than previous courses. I would definitely recommend to anyone thinking of gaining First Aid knowledge to go for it. I had no idea such a small percentage of the population have no First Aid skills at all.

June 17, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

Great trainer, full of passion and patient.

Learn so much about what first aider can do. How much it will be impacted on someone life saving and as an individual benefits of learning. It was one of the best trainer ever, she patiently executed all here teaching to all the trainees to make sure everyone understood their role when emergency turn up in any place any time. Both theoretic and practical are well performed without any problems. Thank you.

June 26, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

I have done first aid courses many…

I have done first aid courses many times and this is by far the most informative with a very good instructor

June 26, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

Really enjoyed the course

Really enjoyed the course, it was about serious stuff but fun, Dean running the course made it so.

June 26, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

Great day of training - Tamara was great

Great day of training, very informative and the practical exercises were the most educational. I have used St John's in the past and will use again in the future. Thanks to our great trainer Tamara who made the session fun and engaging.

June 19, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 4 out of 5 stars

Relevant to schools and clear with good…

Relevant to schools and clear with good opportunities to practice.
I was a bit disappointed/concerned when the course leader made an inappropriate comment to one of the other attendees.

June 15, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're pleased to hear you found the course relevant to schools and that you had plenty of opportunities to put your learning into practice.

We're sorry to hear about your concerns regarding a comment made during the course. We appreciate you bringing this to our attention, and feedback like yours helps us continue to improve the quality and delivery of our training.

Rated 5 out of 5 stars

Enjoyable and educational, excellent experience.

One of the best training experiences I’ve had. Learned so much over three days but all made clear, easy, and enjoyable by the experienced and amiable Karl. There are training courses that leave you wanting and feel more there to tick boxes for company liabilities, and there are training courses where you come out feeling like you can tackle things head on, this is definitely the latter.

June 26, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

The instructor was very good

The instructor was very good. Patient and a great communicator

June 19, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

Really recommend

Did the first aid at work course in Chester and really recommend it. Netty and Bernie were incredible and somehow made heavy and difficult topics fun and engaging - thank you, both! Learnt a lot and will book any future training through you.

June 26, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

3 day first aid course

Excellent course instructor Paul was very good

June 16, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

Always a good experience and great trainer

Back for FAW 2 day refresher course
Our instructor Dave Murfitt made the learning enjoyable whilst explaining the new parts introduced from my last FAW 2 day course

June 17, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

Was a great course

Was a great course
Made us feel at ease
Was funny with it
Very knowledgeable

June 26, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

Jake and Adrian are great trainers and…

Jake and Adrian are great trainers and I also learnt a lot would definitely recommend to people to do it

June 26, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

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