S J Rayner (Cars) Reviews 

69
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Very pleased with the service and help received when purchasing a car from here .Would certainly recommend and will be using again in the future John Edwards

Rated 1 out of 5 stars

We bought a car from this garage. On the journey home it went into limp mode. Error lights everywhere. They advised taking to a local garage, they covered the diagnostics bill, which concluded a whole... See more

Rated 5 out of 5 stars

From viewing, test driving & subsequent purchase of my Kia Sportage, Steve & the team at S J Rayner have gone above & beyond answering silly little questions about the technology as I was used to a... See more

Company replied

Rated 5 out of 5 stars

As our very old vehicle had failed its MOT, we were desperate to replace it. Having spotted a suitable alternative on their website, we were so impressed by the level of customer care we received fro... See more

Company details

  1. Car Dealer

Information provided by various external sources

SJ Rayner (cars) is a family business supplying quality used cars since 1988 based in Kidderminster, Worcestershire. We have a commitment to providing quality service and competitive prices on a large range of used cars. We usually stock over 100 quality used cars for you to browse at your leisure. Our sales team have over 60 years combined knowledge and experience. All of our used vehicles are hand-picked with a range of makes, models and types from many different manufacturers. Since we opened our business in 1988 we have served over 35,000 customers locally, nationally and internationally with most of our new customers coming to us through personal recommendation and reviews from our google, facebook and autotrader pages. We are situated in the beautiful Worcestershire countryside just on the outskirts of Kidderminster, within easy reach of the Midlands network of motorways and the local train station. Our office provides a relaxed and comfortable atmosphere for our customers to enjoy and browse our pre approved handpicked quality cars hassle free with no pushy hard sell.


Contact info

3.8

Great

TrustScore 4 out of 5

69 reviews

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3.8

All reviews

(69)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

I travelled 200miles to view the car

I travelled 200miles to view the car, Steve welcomed us and let us freely look over the car, as it was a two seater he let me and the wife take it out for a test drive.
Steve agreed to valet the car and give it a service it before collection.
The following week I travelled to collect the car, Matthew kindly collected me from a nearby hotel, upon arrival the car was ready and looked fantastic. I then drove the car 200 miles home.
Overall SJ Rayner cars have a very a professional none pressure approach.

Very happy with the car and service.
Thanks
Phil

January 26, 2019
Unprompted review
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Reply from S J Rayner (Cars)

Philip - was lovely meeting yourself and your wife a couple of weeks ago. It's been a pleasure doing business with you and we thank you for your kind review.

Wishing you all the best for the future from Steve, Matt and the Team at SJ Rayner (Cars).

Rated 5 out of 5 stars

Steve is the best!

I can’t thank Steve enough for his help over the last year! I honestly won’t be dealing with any one else!

January 16, 2019
Unprompted review
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Reply from S J Rayner (Cars)

Thanks Katie - it has been a pleasure dealing with you from Steve and the Team at SJ Rayner (Cars).

Rated 5 out of 5 stars

Best selling approach.

Best selling approach.
Straightforward, professional, no unnecessary comments or statements, quick decision making and friendly.
Exactly what one should be able to expect from a salesperson.
Regards.

December 22, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Thank you Fabien for your kind review. It was a pleasure meeting you and your wife.

We look forward to doing further business with you in the future from the Team at SJ Rayner (Cars).

Rated 5 out of 5 stars

Amazing service

Lovely garage, and lovely people,
I’d Definitely buy from SJ again

December 21, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Thank you Andrew for your kind review from the Team at SJ Rayner (Cars).

Rated 5 out of 5 stars

Very pleasant and helpful making my car…

Very pleasant and helpful making my car purchase an enjoyable experience

December 14, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Thanks Jackie, was lovely to meet you from Lisa and the Team at SJ Rayner (Cars).

Rated 5 out of 5 stars

Great service

Really friendly, not pushy just helpful.
Customer service fantastic. Would highly recommend

December 14, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Thank you Donna for your kind review, from the Team at SJ Rayner (Cars).

Rated 5 out of 5 stars

Excellent service pleasure to deal with…

Excellent service pleasure to deal with you, would recommend 100% and will definitely return when we need to change for another vehicle, thanks very much Graham and Sharon.

December 12, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Thanks Sharon for a great review, was a pleasure meeting yourself and Graham. Best Wishes from the Team at SJ Rayner (Cars).

Rated 5 out of 5 stars

Fantastic service and friendly staff

Fantastic service and friendly staff. Extremely happy with my purchase and would highly recommend to any friends and family as a trust worthy company to buy cars from.

December 12, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Thanks Daniel for the kind review. We look forward to doing further business with you in the future from the Team at SJ Rayner (Cars).

Rated 5 out of 5 stars

From first contact by email about the…

From first contact by email about the car to collecting my car this sat 1/12/18 was made easy and pleasurable, all staff very friendly and helpful.
I would recommend Rayner’s to anyone buying a car .

December 2, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Thank you Gary for your great review. It was a pleasure meeting you from the Team at SJ Rayner (Cars).

Rated 5 out of 5 stars

Genuine

Genuine, trustworthy service. Much appreciated. We’ve had two cars from here and would recommend to everyone.

November 21, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Thank you for the superb review, from all the Team at S J Rayner (Cars)

Rated 5 out of 5 stars

This is my second purchase from S J…

This is my second purchase from S J Rayner in the past four months. The first time for me the second time for my wife!! Both times we had the same high level of customer service and advice where they help with choice, apply no pressure, and provide a great vehicle for a very fair price. They also help with finance options and give a good price when part exchanging. Their stock is varied so have something for most people’s needs. An all round great service from really nice people.

November 21, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Its been a pleasure dealing with yourself and your wife for your cars. We look forward to doing further business in the future. From Steve, Matt and all the Team at S J Rayner (Cars)

THANK YOU!!!

Rated 5 out of 5 stars

Excellent

Excellent service and understanding

November 21, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Thank you for the superb review, from all the Team at S J Rayner (Cars)

Rated 5 out of 5 stars

Good Service

Good Service, Price matched another dealer for me and gave me an extended 3year warranty at cost.

November 19, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Thank you Mr Findley for the kind review. From all the Team at S J Rayner (Cars)

Rated 5 out of 5 stars

Steve was very helpful and answered any…

Steve was very helpful and answered any questions we had. He was kind, efficient and we really love the car! I would definitely recommend buying a car from S J Rayners!!

November 17, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Thank you Sarah for the kind review. It was a pleasure meeting you and your family. From Steve and all the Team at S J Rayner (Cars)

P.S - Glad your girls enjoyed their sweets :o)

Rated 5 out of 5 stars

Brilliant service and excellent value

Brilliant service and excellent value. Lots of choice, already planning a second visit for my husbands car!

November 16, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Thank you Lisa for the kind review. Pleasure meeting you and your family. From all the Team at S J Rayner (Cars)

Rated 5 out of 5 stars

Highly recommended!

A professional car buying experience in every way. They make the process as stress free as possible. The cars are very well presented and fairly priced. I would definitely look to buy my next car from them.

November 16, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Thank you Rob for the superb review. Great meeting you from Steve and all the Team at S J Rayner (Cars)

Rated 5 out of 5 stars

S J Rayner.

Simon. Mathew and Steve. We’re the most helpful salesmen around. Answering all my questions. , letting me take the car I chose for a test drive. And we’re not pushy to sell the car. Would recommend to my friends without hesitation. S J Rayner’s top of my list for used cars. 👍

November 16, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Thank you John for the great review. Was a pleasure doing business with you from all of the Team at SJ Rayner (Cars).

Rated 5 out of 5 stars

Fab service!

Steve was fantastic, purchased a great car! Thanks guys

November 16, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Thank you Emma for the superb review. Great meeting you from Steve and all the Team at S J Rayner (Cars)

Rated 5 out of 5 stars

First Class Service & A Great…

First Class Service & A Great Car......To all at S J Rayner Cars, extremely pleased with all the help and very low pressured sale of my new car, I will be recommending you to my family and friends... Well Done

October 11, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Thank you Wayne for the superb review. Great meeting you from all the Team at S J Rayner (Cars)

Rated 1 out of 5 stars

Would not trust this company

My mum bought a car from here and it was in a disgusting state and how it went through a mot I do not know.

August 6, 2018
Unprompted review
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Reply from S J Rayner (Cars)

Hi Hanna sorry to hear that your mum's car was in a disgusting state, we use independent MOT testing stations please let us know your problems and which car it was that your mum purchased. We are here to help.

Many thanks, all the team at S J RAYNER (CARS)

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