S J Rayner (Cars) Reviews 

69
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Very pleased with the service and help received when purchasing a car from here .Would certainly recommend and will be using again in the future John Edwards

Rated 1 out of 5 stars

We bought a car from this garage. On the journey home it went into limp mode. Error lights everywhere. They advised taking to a local garage, they covered the diagnostics bill, which concluded a whole... See more

Rated 5 out of 5 stars

From viewing, test driving & subsequent purchase of my Kia Sportage, Steve & the team at S J Rayner have gone above & beyond answering silly little questions about the technology as I was used to a... See more

Company replied

Rated 5 out of 5 stars

As our very old vehicle had failed its MOT, we were desperate to replace it. Having spotted a suitable alternative on their website, we were so impressed by the level of customer care we received fro... See more

Company details

  1. Car Dealer

Information provided by various external sources

SJ Rayner (cars) is a family business supplying quality used cars since 1988 based in Kidderminster, Worcestershire. We have a commitment to providing quality service and competitive prices on a large range of used cars. We usually stock over 100 quality used cars for you to browse at your leisure. Our sales team have over 60 years combined knowledge and experience. All of our used vehicles are hand-picked with a range of makes, models and types from many different manufacturers. Since we opened our business in 1988 we have served over 35,000 customers locally, nationally and internationally with most of our new customers coming to us through personal recommendation and reviews from our google, facebook and autotrader pages. We are situated in the beautiful Worcestershire countryside just on the outskirts of Kidderminster, within easy reach of the Midlands network of motorways and the local train station. Our office provides a relaxed and comfortable atmosphere for our customers to enjoy and browse our pre approved handpicked quality cars hassle free with no pushy hard sell.


Contact info

3.8

Great

TrustScore 4 out of 5

69 reviews

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3.8

All reviews

(69)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Service.

I recently brought my car from S J Rayner (Cars). Matt was extremely helpful and sorted out a few minor dents/scratches to help match my requirememts. I would highly reccomend anyone looking for a car at a good price and in good condition to go to this company.

August 4, 2018
Unprompted review
S J Rayner (Cars) logo

Reply from S J Rayner (Cars)

Hi Jordan, thanks for your kind words we hope your enjoying your new car and hope to see you again for your next one.

Many thanks, all the team at S J RAYNER (CARS)

Rated 1 out of 5 stars

would never go to this company again…

would never go to this company again service not what you would expect bought a car that the clutch needed doing after 2 days of buying the car although they claimed it didn't was promised a service that didn't get done either now this morning having trouble with the electrics don't trust this company unless you get the car checked over first

July 30, 2018
Unprompted review
Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase, very professional and really good customer service. The car was very well presented on day of collection. A couple of imperfections were sorted out to meet my requirements without any fuss. Very friendly people and would recommend to anybody.

October 26, 2017
Unprompted review
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Reply from S J Rayner (Cars)

Thanks Chloe we hope your still enjoying your car.

From all at S J RAYNER (CARS)

Rated 5 out of 5 stars

Bought my new car from Matt recently

Bought my new car from Matt recently, and I could not have asked for anything better. The vehicle, the vehicle condition, the customer service and aftercare were perfect. Went to a few dealers before hand, and wasn't initially intending on buying from S.J Rayner (Cars), however I am glad I went in to have a look, because without Matt, I think I'd still be without a car. Just want to say a massive, massive thank you to Matt, who really made my life a lot easier and hassle free. 11/10, definitely be coming back for my next car in a few years!

October 23, 2017
Unprompted review
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Reply from S J Rayner (Cars)

Thank you for the superb review, from Matt and all the Team at S J Rayner (Cars)

Rated 5 out of 5 stars

Excellent service. Would highly recommend.

Excellent service. I would highly recommend this company for a fast and professional service. After my previous vehicle broke down I needed a new vehicle as soon as possible for my business, S J Raynor provided me with a second-hand vehicle in excellent condition for a very reasonable price. The vehicle was serviced and had a fresh MOT before collection which was done very quickly for me and they took my old vehicle away. They offer very good quality of service and the cars are in very good condition.

October 22, 2017
Unprompted review
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Reply from S J Rayner (Cars)

Thank you for the superb review, from Steve and all the Team at S J Rayner (Cars)

Rated 5 out of 5 stars

I purchase a mid priced used vehicle …

I purchase a mid priced used vehicle from Rayner cars, there was a slight fault and took the car back to be rectified. The service from this Company I rate at second to none. I would like to say thank you to Matt, Steve and Julian who were fantastic. The Customer Service is faultless and I will buy my next vehicle from them. If you are looking for a mid priced or a high grade vehicle, visit this Company and they will endeavour to fulfill your needs. Thank you guys. Phill.

October 20, 2017
Unprompted review
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Reply from S J Rayner (Cars)

Thank you for the superb review, from all the Team at S J Rayner (Cars)

Rated 5 out of 5 stars

Fantastic service every time I have …

Fantastic service every time I have purchased a car from S J Rayner.
Steve has always been exceptionally helpful and found me a great car on every occasion.
Will definitely be coming back again.

October 20, 2017
Unprompted review
S J Rayner (Cars) logo

Reply from S J Rayner (Cars)

Thank you for the superb review, from Steve and all the Team at S J Rayner (Cars)

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