SJSCycles Reviews 

17,772
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 991 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extensive and unique product selection, often finding hard-to-get parts not available elsewhere. Reviewers frequently highlight the excellent service, competitive pricing, and efficient ordering process. Many people appreciate the prompt and reliable delivery, noting items arrive well-packaged and as described. However, some customers also noted that postage for smaller items can be perceived as expensive or a bit pricey. While the overall value is good, a few people felt the shipping costs for small components were excessive compared to other options.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the wide and comprehensive... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and prompt delivery... See more

Service

Clients share positive opinions on service, consistently highlighting its promptness, efficiency, and overall... See more

Price

Customers consistently report positive experiences with pricing, often finding competitive and fair prices... See more

Order

Reviewers mention positive feedback about order, highlighting that the online shop was quick and easy, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SJS have what other stores say they can’t get. I have have bought and fitted an excellent Cat eye rear rack light after being told by a bike shop that they were not available anymore and a car pa... See more

Rated 5 out of 5 stars

Excellent product for disabled people, the crank shortner is great on my electric bike, expensive for what it is but it gets you cycling again, I need to get another 3 of them so will be ordering agai... See more

Rated 5 out of 5 stars

Been buying from SJS for years, great selection of products including wide range of Shimano spares which let me fix what I have rather than be forced to replace the entire thing. When I've had to ema... See more

Rated 5 out of 5 stars

SJS Cycles are one of my go to suppliers for many cycle components. Knowledgable & helpful if you need to call for advice. Informative website, stock parts that are harder to obtain elsewhere. Quick... See more


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store
  4. Road Cycling

About SJSCycles

Written by the company

We have the most comprehensive range of quality cycle components, spares and accessories in the world with express and global delivery available.

We are the largest Brompton dealership in the South West UK with full workshop upgrade and repair facilities.

We are home to the Thorn range of touring bicycles and tandems.

With comprehensive Rohloff hub servicing and hand wheel building available onsite.

Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

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4.9

All reviews

(17,772)

974 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended cycle goods supplier

I ordered a Brooks flyer special saddle direct from the website. It arrived well packed and in perfect condition without any hassle. I also ordered some Brooks proofide but from their eBay outlet with the same positive experience. I highly recommend this supplier.

May 18, 2026
Rated 5 out of 5 stars

Excellent product and excellent service

I am travelling from Australia and purchased some Trekking handlebars on line.

The bars were sent to BikeFix in London by SJSCycles.

I am extremely pleased with the handlebars ,the advice that I received from SJSCycles, and how they handled the dispatch process.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable folks who care-The orders…

Knowledgeable folks who care-The orders get processed as you would hope an order gets processed, promptly and without fuss. But I realise I keep ordering from them because I trust them as folks that love bikes, know what they are doing and actually care.

May 17, 2026
Rated 5 out of 5 stars

SJS at its bet

Arrived as promised (and paid for) very quickly. Postage may be a bit steep compared to others but choice of bike parts is unrivalled at SJS

May 17, 2026
Rated 5 out of 5 stars

Faultless!

Great product, good price, well packaged, speedy delivery, not bombarded by email updates and marketing emails, timely feedback request. I’ll definitely be using SJSCycles again and will happily recommend them to others.

May 17, 2026

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