I've been having laser on my legs at the Manchester clinic and am seeing definite results. From a very dark start point the hairs that are growing back are much finer to the point where it doesn't r... See more
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FALSE CLAIMS
Diabolical mis leading and blatantly open lies. DO NOT WASTE YOUR MONEY ON FAT FREEZING IT DOES NOT WORK. I've paid almost £900 and seen ZERO results.
I have since researched this as I did not see results. It appears my BMI is too high for the treatment (34), but this was not discussed at any consultation. £900 wasted. The fact they hide the no guarantee and no refund policy in the mass of small print is now evidently self explanatory. Please, please do thorough research into this before signing up. I got a Groupon voucher for a trial session so assumed it was verified.
On top of this, the constant attempts at upselling is nauseating. I told them numerous times I was not in a financial position to have any further treatments and they knew I had got this 12week package on a finance plan, offered by them!!!
If you want any further information please email me direct.
Regarding this reply, false and misleading again, your staff obviously have a problem with telling the true story, on numerous occasions I said I was not seeing any results. I did have a facial and intended to use the remaining sessions for that but I was told I would need 12 sessions to see results so that would have been more money wasted. I also got the finance company to request PARTIAL refund but you refused that as well. I feel it is my moral duty to let other people know my situation and encourage them to fully research the process before parting with any money. My income is less than £1000 a month so I took a loan out for this treatment in the hope it would help my mental health if I lost some belly fat, it in fact made things a lot worse for me. As the late Queen said, recollections may vary!!

Reply from SkinSpaceUK
Dee is always friendly and welcoming!!
Dee is always friendly and welcoming!!! Highly recommended ✨✨✨✨✨
Their laser treatment is not suited for…
Their laser treatment is not suited for melanin skin.
First session was horrendous and the support team was able to get that send back to me. The second session was better and gave me hope the treatment will work but it didn’t.
Just like before they wouldn’t treat the whole area, 5 days after the treatment I got ingrown hair that developed in to huge cysts. I exfoliate regularly especially if I used a normal razor to get that clean shave that is required for laser, I have tried witch hazel, tea tree and glycolic acid but nothing works.
They have stated laser does not cause the ingrown hair, however its is a by product of the ineffectiveness of the treatment, because none of the lasers hair is shedding as expected.
With my previous laser(laser clinic Westfield ) I saw 80% hair shedding with in 3 weeks and this was only after the first session. The hair did grow back with minimum ingrown hair and not a single one resulted in cysts.
I did my research and discovered laser can cause these cysts in people with coarse or curly hair, especially those with darker skin tones, the cause for the difference in my results is the different laser technology which using different wavelengths or cooling techniques which has reacted differently on your skin and hair.
The experience and results I’m getting are completely different from my previous experience with laser and my expectations have not been meet, I absolutely regret giving in to the pressure and buying additional session on the first day I came for my consultation.
They have not provided any solution and I’m still not convinced this treatment works for my skin. I will keep monitoring the process independently if no improvements are seen I will raise a formal complaint with a third party dispute

Reply from SkinSpaceUK
Stacey, a very special person
A friend recommended Stacey at SkinSpace, Earls Court, to perk up the sagging skin on my face. I was not disappointed. I left her salon my face glowing like never before.
Stacey immediately put me at ease in her chic and comfortable salon. She talked me through the procedure as she went along wielding her magic devices to cleanse the skin, light therapy to improve texture and finally radio frequency to build collagen. It was altogether a most enjoyable experience.
I have completed 6 sessions for my face and have had the best massage I've ever had.
Stacey is lovely; she's friendly, natural and welcoming. I feel I have got to know her well enough to say that Stacey is clearly very experienced. She loves her job and her clients. She is a very special person.
I would recommend her without reservation.
I had electrolysis with Celine
I had electrolysis with Celine. Everyone was very friendly, helpful, and professional. :-)
Another fab session at Skinspace…
Another fab session at Skinspace Manchester. The girls are so good here. Both Celine and Beth make your appointment so relaxed and pleasant. They are so knowledgeable and can answer any questions you ask. Dee always brings a smile to your face and is also so helpful.
Super quick and efficient
Super quick and efficient! Service ia great and Celine always makes me feel very comfortable. They were great when I was pregnant/breastfeeding and saved my paid sessions for me. P.S. Playlist is always bangin!
Great experience
I usually have Celine for my treatments, she's lovely and easy to talk to, usually complimenting me on my perfume choice that day! The laser seems to be working for me so I have paid for an extra area. It's a really quick procedure and pain free.
Dee was amazing made me feel very…
Dee was amazing made me feel very relaxed and was so professional definitely recommend Dee
Di is amazing
Di is amazing, she’s doing amazing job and really professional
Super friendly staff
Had my laser treatment today, and it was such a great experience! Celine was absolutely lovely—super friendly and made me feel completely at ease throughout the session. She explained everything clearly and was so professional. I’m already looking forward to my next session with her. Highly recommend!
Had a great experience today with
Had a great experience today with Selene. She made me feel so comfortable and we had such a nice chat! Looking forward to my next session!
Polite, professional and caring
Worked with Celine today. She was polite, professional and caring, and did a great job. Can wholeheartedly recommend.
Excellent time.
Excellent time.
Selene was very polite and helpful.
Would recommend.
Seline is amazing
Seline was amazing. Professional, friendly and made me feel at ease whilst doing a very thorough professional job.
Heartily recommended.
Skinspace have disappeared!!!
I have been trying to contact you via phone and email since December 2024 and I have had no response. They have disappeared. They owe me more sessions or my money back. Has any one else had the same problem??

Reply from SkinSpaceUK
Dee was very kind and helpful
Dee was very kind and helpful. I received a great discount. I will continue to come 😊
Dee she made me feel comfortable and…
Dee she made me feel comfortable and she kept making sure am not in pain,.I highly recommend her
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