The worse internet tha I have gotten am asking for help and there leaving me on the line for 40 minutes without any help don’t join
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See what reviewers are saying
Ilya had provided a great customer service. We went to buy the different phone. But he motiveted us narrow us a different and gave a good offer. We are really appreciate the service of the place and s... See more
Spoke with Elena today in store. I asked for assistance in obtaining a PAC code which no other department within Sky could resolve for me. This was done without fuss or debate and resolved within minu... See more
Good customer service & value for money
Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Sky Shop, Liverpool ONE, 5 Wall Street, L1 8JQ, Liverpool, United Kingdom
- 01517 099013
4.7
Excellent
56 reviews
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Ilya
Ilya, great guy and happy to assist me in getting a new fone. Highly recommended 👍👍
May 4, 2026
Unprompted review
Ilya gave me a fantastic deal with my…
Ilya gave me a fantastic deal with my new sky stream he was very friendly and helpful to me I’m really satisfied with the deal I got and how he helped me 😊
April 29, 2026
Unprompted review
Elena at Liverpool One was absolutely…
Elena at Liverpool One was absolutely lovely and accommodating. She explained everything so clearly. We are truly appreciative of this! Thank you for the great service.
April 26, 2026
Unprompted review
customer service from Bernard has been…
customer service from Bernard has been fabouls. He has helped me many times . And always willing to sort all my queries and ge always sorts it out for me
April 21, 2026
Unprompted review
Brilliant Sky experience
Ilya, the assistant in the Liverpool One store was so helpful, friendly and welcoming. He took me through everything and explained everything really clearly to get me the best deal. I’d definitely recommend Sky to anyone. Thank you Ilya and Sky Store Liverpool One.
April 18, 2026
Unprompted review
The person i first met was ILYA- very…
The person i first met was ILYA- very friendly and easy explaining and the main thing is, he just let me k ow all the stuff going on with sky and made my process easy l, go Sky!!
April 1, 2026
Unprompted review
Great service again from Ilya
March 22, 2026
Unprompted review
Ilya excellent communication
Ilya excellent communication, helpful. really good advisor.
March 21, 2026
Unprompted review
ILYA was really helpful and friendly he…
ILYA was really helpful and friendly he was really patient with me!
March 26, 2026
Unprompted review
Ilya was our sales advisor today
Ilya was our sales advisor today. Very friendly and welcoming. He took the time to explain us everything. He was very helpful and help us to save some ££ 😅
April 13, 2026
Unprompted review
Ilya was very helpful and make the…
Ilya was very helpful and make the process of buying my new phone much easier.
April 12, 2026
Unprompted review
Great service by ilya
Great service by ilya, really helpful 5 stars, thank you
April 12, 2026
Unprompted review
Ilya was great in explaining the…
Ilya was great in explaining the packages and deals on offer , he helped me to get a great price for the services I needed.
April 9, 2026
Unprompted review
Ilya was excellent today
Ilya was excellent today, great customer service,
April 8, 2026
Unprompted review
Spot on great service from Ilya
April 8, 2026
Unprompted review
Ilya a true gentleman
Ilya, a true gentleman. He has a warm and genuine way of making the process feel easy and comfortable. His confidence and professionalism made the whole experience better. Thank you for being so attentive and professional. Highly recommended!
March 30, 2026
Unprompted review
Very helpful in resolving our problem…
Very helpful in resolving our problem lots was
April 2, 2026
Unprompted review
Ilya was very helpful and supportive
Ilya was very helpful and supportive
March 28, 2026
Unprompted review
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