The worse internet tha I have gotten am asking for help and there leaving me on the line for 40 minutes without any help don’t join
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See what reviewers are saying
Ilya had provided a great customer service. We went to buy the different phone. But he motiveted us narrow us a different and gave a good offer. We are really appreciate the service of the place and s... See more
Spoke with Elena today in store. I asked for assistance in obtaining a PAC code which no other department within Sky could resolve for me. This was done without fuss or debate and resolved within minu... See more
Good customer service & value for money
Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Sky Shop, Liverpool ONE, 5 Wall Street, L1 8JQ, Liverpool, United Kingdom
- 01517 099013
4.7
Excellent
56 reviews
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Had a problem with my phone
Had a problem with my phone, after struggling with calls to advisors I visited the shop and Paul Maverick could not do enough for me. He spent 20 minutes troubleshooting the problem, thanks Paul🙌
March 27, 2026
Unprompted review
Ilya
Ilya. He is the one how served us , he is very kind person and very profetional person
March 26, 2026
Unprompted review
We were served by Ilya very prompt
We were served by Ilya very prompt, very knowledgeable and did contract quick ,
March 23, 2026
Unprompted review
Ilya was extremely helpful
Ilya was extremely helpful, patient and courteous setup our new Sky account.
March 23, 2026
Unprompted review
New phone download issues Superb service excellent patient and…
Superb service excellent patient and knowledgeable customer service in Liverpool. Especial thanks to Elena
March 20, 2026
Unprompted review
I’ll met Ilya today and I’ll add new…
I’ll met Ilya today and I’ll add new device with my sky account
It was great experience with him
March 19, 2026
Unprompted review
Very patient and thorough with advice
Ilya was very patient and thorough with advice
Offered good alternatives and wasn't forced into making a decision.
March 16, 2026
Unprompted review
We had a great experience while at the…
We had a great experience while at the Sky Liverpool One store today! Ilya helped us with every question we had and explained everything in great detail :) we left with a new phone and a good deal on our TV and broadband! Thank you Ilya.
March 14, 2026
Unprompted review
Ilya was a great worker
Ilya was a great worker. very helpful and easy going. solved my problem perfectly!
March 14, 2026
Unprompted review
Ilya_ absolutely awesome and friendly
Ilya_ absolutely awesome and friendly, he has answered all the questions patiently
March 14, 2026
Unprompted review
Elena was super duper fantastic and her…
Elena was super duper fantastic and her service was other worldly in a positive way....she was smashing good.
March 14, 2026
Unprompted review
Elana helped solve my problem within 10…
Elana helped solve my problem within 10 minutes, her service was impeccable.
March 11, 2026
Unprompted review
Customer service is excellent
Customer service is excellent, especially Shah in Liverpool. Guide very polite.
March 2, 2026
Unprompted review
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