Sky - Market Street, Manchester Reviews 

96
TrustScore 5 out of 5

4.8

Market Street 47, M1 1WR Manchester, England, GB


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Rated 1 out of 5 stars

Didn't listen to me or care about needs to reduce personal costs. Wouldn't come off script. Indian call centre with prescribed scripts.

Company replied

Rated 5 out of 5 stars

Sardar was extremely knowledgeable and helpful. We were trying to condense all our current subscriptions into one package which he sorted for us. Thank you!

Rated 1 out of 5 stars

Sky advisor sold me sky stream without my knowledge. I came in after a new phone and she said I would get phone but a sky stream arrived at my home. Sky advisor is Annette and I wouldn’t recommend

Company replied

Rated 5 out of 5 stars

Customer Advisor - Ejaz was wonderful, he showed all current offers in sky and guide me till the end.


Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


Contact info

  • Market Street 47, M1 1WR, Manchester, England, United Kingdom

  • 0161 409 0460

4.8

Excellent

TrustScore 5 out of 5

96 reviews

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4.8

All reviews

(96)

10,453 reviews in the last 12 months

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Rated 5 out of 5 stars

Came in today to speak to Rita…

Came in today to speak to Rita regarding a package change due to me leaving Virgin media and she was very helpful , reassured me that I would be able to keep my landline number which was a big thing for my mum , but overall she was very informative and answered any questions which I wanted ask and any concerns which I may have

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Annette was amazing from start to…

Annette was amazing from start to finish. She talked us through everything. She upsold us a few items which was great. She has amazing customer service and is an asset to the Sky Team here at Market street store!

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Sky Store Market Street July 2026 Annette

Visit Sky store Manchester Market Street with my 18yrs old daughter looking to get her first contract phone deal in her name. ( first credit search ever) we was both quiet nervous on the process. Was met by Annette on the entrance whom was amazing throughout the experience, engaged with my daughter and felt her anxiety and was so helpful and supportive. Credit approved and engaged with my daughter Jess totally delight. Annette made the whole process an enjoyment, making my daughters first credit search a far less daunting experience quite the opposite an enjoyable day. Thank you Annette for great customer service, your a credit to Sky. 

July 8, 2026
Unprompted review

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