Didn't listen to me or care about needs to reduce personal costs. Wouldn't come off script. Indian call centre with prescribed scripts.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Didn't listen to me or care about needs to reduce personal costs. Wouldn't come off script. Indian call centre with prescribed scripts.
Company replied
Sardar was extremely knowledgeable and helpful. We were trying to condense all our current subscriptions into one package which he sorted for us. Thank you!
Sky advisor sold me sky stream without my knowledge. I came in after a new phone and she said I would get phone but a sky stream arrived at my home. Sky advisor is Annette and I wouldn’t recommend
Company replied
Customer Advisor - Ejaz was wonderful, he showed all current offers in sky and guide me till the end.
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Market Street 47, M1 1WR, Manchester, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Came in today to speak to Rita regarding a package change due to me leaving Virgin media and she was very helpful , reassured me that I would be able to keep my landline number which was a big thing for my mum , but overall she was very informative and answered any questions which I wanted ask and any concerns which I may have
Customer Advisor - Ejaz was wonderful, he showed all current offers in sky and guide me till the end.
Sardar was extremely knowledgeable and helpful. We were trying to condense all our current subscriptions into one package which he sorted for us. Thank you!
Annette was amazing from start to finish. She talked us through everything. She upsold us a few items which was great. She has amazing customer service and is an asset to the Sky Team here at Market street store!
Ejaz was excellent, did exactly what I asked without upselling
Anette was great in helping me sign credit agreement as I could not link
I’m really happy with service I’ve received while I was in store today and I hope to experience very long journey with sky thank u Jedir
Ejaz gave me a well detailed explanation of what I want and he's so welcoming and helpful.
Visit Sky store Manchester Market Street with my 18yrs old daughter looking to get her first contract phone deal in her name. ( first credit search ever) we was both quiet nervous on the process. Was met by Annette on the entrance whom was amazing throughout the experience, engaged with my daughter and felt her anxiety and was so helpful and supportive. Credit approved and engaged with my daughter Jess totally delight. Annette made the whole process an enjoyment, making my daughters first credit search a far less daunting experience quite the opposite an enjoyable day. Thank you Annette for great customer service, your a credit to Sky. 
Ejaz at sky shop done fantastic recontract for me which I am very happy by saving thanks
Ejaz
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.