Didn't listen to me or care about needs to reduce personal costs. Wouldn't come off script. Indian call centre with prescribed scripts.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Didn't listen to me or care about needs to reduce personal costs. Wouldn't come off script. Indian call centre with prescribed scripts.
Company replied
Maurizio is phenomenal!!! I’m the most painful indecisive customer you will ever meet, and he was the kindest and most patient of sale associates. Also really knowledgeable, any questions or c... See more
Sky advisor sold me sky stream without my knowledge. I came in after a new phone and she said I would get phone but a sky stream arrived at my home. Sky advisor is Annette and I wouldn’t recommend
Company replied
Sardar was extremely knowledgeable and helpful. We were trying to condense all our current subscriptions into one package which he sorted for us. Thank you!
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Market Street 47, M1 1WR, Manchester, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Visit Sky store Manchester Market Street with my 18yrs old daughter looking to get her first contract phone deal in her name. ( first credit search ever) we was both quiet nervous on the process. Was met by Annette on the entrance whom was amazing throughout the experience, engaged with my daughter and felt her anxiety and was so helpful and supportive. Credit approved and engaged with my daughter Jess totally delight. Annette made the whole process an enjoyment, making my daughters first credit search a far less daunting experience quite the opposite an enjoyable day. Thank you Annette for great customer service, your a credit to Sky. 
Ejaz at sky shop done fantastic recontract for me which I am very happy by saving thanks
Ejaz
I was attended to by Mike in the Manchester store, what a great guy! Very helpful and assisted me to get the best deal on my new sky glass TV. Great customer service and an assist to your company, thanks again Mike.
Jd
Excellent service - very patient and helpful when discussing bills and problems
Huma was very lovely talk to very helpful. She made the whole process simple and fun! Thank you
JD very friendly and gud suggestion and explained eventhing clearly my happy vth him….✨
Kinan was very helpful and knowledgeable. He served me very well.
Ejaz he is very helpful and did all the transfer for me thank u
Mike was a great help at the Manchester store.
After numerous issues with cancelled orders with no explanation and no clear help from previous advisors, he instead took the time to figure out what the issue was, helped me through solving it and was genuinely just a good person.
Jedir is very nice guy ,he is supportive throughout the purchase
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.