My contract was renewed by sky without my knowledge or approval and when I wanted to cancel sky sports there was a charge of £60. I have therefore moved to another provider. Skys contract cancellation... See more
Location
Switch locationSaint Michaels Way, Metrocentre, NE11 9YG Gateshead, England, GB
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I had the misfortune to visit your Sky store at Metro centre Gateshead. Disgraceful customer service!! They stand in a line at the front of store. Only interested if you purchasing. I already... See more
Company replied
Been without broadband for 5 days with no sign of it coming back online!
Company replied
Big thanks to John, knew exactly what he was talking about, very informative and helpful. Also great patience when the system crashed. So good so far, hopefully more 5 starts throughout the set up and... See more
Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Saint Michaels Way, Metrocentre, NE11 9YG, Gateshead, England, United Kingdom
- 0191 460 0256
4.9
Excellent
430 reviews
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Went in to purchase a new phone at sky…
Went in to purchase a new phone at sky metro centre , Kirsty went above and beyond with helping us as she done the past couple of years we have renewed our phones , Kirsty is a credit to sky
March 20, 2026
Unprompted review
5 stars. Top experience.
Kirsty was super helpful with upgrading phone and buying a MacBook. Made sure I got the right data plan for my situation with going away travelling. Genuinely great person to deal with. Can’t fault anything!
March 18, 2026
Unprompted review
Metro Centre Store
Kirsty in the Metro Centre store was extremely friendly and helpful today! She was so kind and willing to look through different options with us. She was absolutely amazing ☺️
March 17, 2026
Unprompted review
Angela was great and very knowledgeable
Angela was great and very knowledgeable
March 15, 2026
Unprompted review
We were served by a lovely lady named…
We were served by a lovely lady named Angela. She was very helpful and friendly. Thanks so much for your help and getting us back to sly.
March 15, 2026
Unprompted review
Kirsty at the metrocentre
Kirsty at the metrocentre has been SO helpful. I switched my mobile phone, broadband and TV to sky and she's honestly been an angel!
March 13, 2026
Unprompted review
Amazing experience
Amazing experience! Staff are so helpful Angela was perfect x
March 12, 2026
Unprompted review
Big help from Kirsty
Big help from Kirsty. Managed to change from broadband to full fibre.
March 10, 2026
Unprompted review
Popped into sky today for broadband…
Popped into sky today for broadband advice we spoke to jade. She was really nice and helpful. She gave us an amazing deal on our broadband and switched us over from virgin ti sky. Really pleased with this deal. Would deffo recommend sky. 😁
March 10, 2026
Unprompted review
Brilliant service
March 9, 2026
Unprompted review
Wow, Kirsty is truly amazing!!!
Wow, what a customer experience, if I had known then, what I know now, I would have moved from EE and changed my mobile phones months ago, especially already being a Sky VIP customer. Can't highly recommend Kirsty enough, she has made my life so much easier, my kids will be super happy, as am
I and would strongly recommend her to any existing or potentially new Sky customer. Outstanding service, she deserves a pay rise for her professionalism, patience and 11.5 year loyalty to the Sky / Comcast group! Many thanks!!
March 9, 2026
Unprompted review
Excellent customer service and…
Excellent customer service and informative and forward thinking employee with Kris
March 9, 2026
Unprompted review
Great helpful service from John
Great helpful service from John . Set up without any issues and all explained well
March 8, 2026
Unprompted review
Really enjoyed the simulator today
Really enjoyed the simulator today, gave me a real challenge and still had fun racing on it and watching my brother try it out too! Would definitely recommend whether you're into racing or not.
March 7, 2026
Unprompted review
Good experience,!
March 7, 2026
Unprompted review
My broadband is great and the f1…
My broadband is great and the f1 competition too
March 7, 2026
Unprompted review
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