Sky - Metrocentre, Gateshead Reviews 431

John in the Metro centre store was very helpful and knowledgeable with the purchase of a new phone for my daughter.

John was excellent and helped guide us through the process of getting a new phone and switching over our broadband brilliantly. Would definitely recommend him to anyone thinking about either switching broadband provider or purchasing a new phone, much appreciated!

Angela in the metro centre was an absolute gem. Can recommend highly enough. Helped me with a new phone deal. 5 stars from me

John excellent service very patient and helpful also gave lots of helpful advice

Stopped to spin the wheel today at metrocentre and got talking with John who got me an excellent deal on my current broadband package, glad I went in, will definitely be back when I need new phone and tv

Big thanks to John, knew exactly what he was talking about, very informative and helpful. Also great patience when the system crashed. So good so far, hopefully more 5 starts throughout the set up and installation.

John is excellent

Nigel was an amazing help with an issue I was having with my, My Sky App and being unable to sign a credit agreement. He was friendly and helpful and went above and beyond. I have spent hours on calls with more than 8 advisors who were unable to help or simply got cut off. I was ready to cancel the order and leave Sky completely, which as a diamond member I did not want to do. Nigel saved the day! Thanks again ☺️

John was amazing, he deserves a pay raise and he is the best. Fabulous

Went in with no clue what I needed and left feeling like all my questions were answered thank you so much chris

Visited today looking to get sky in my new house, was immediately greeted by Kris in a polite, professional and more importantly a friendly manner.

Asked a few questions found out what I was looking for. Explained a couple of times what was included and how it would work with other streaming services & billing etc.

Didn’t just do his job, also had conversations & never made you feel like you were just a “sale”

John was excellent, sorted everything out for us. Brilliant customer service!

John who helped us to sort out my daughter’s new phone was very helpful and went through everything we needed to know.

Great customer experience today from John at the Metrocentre shop. Very informative and helpful.

I walked in to the metrocentre store and met Angela. She was very easy to talk to and listened to my circumstances and found me the perfect bundle. She answered all my questions and has me all ready to go. Thanks Angela

John very helpful and experienced smooth process

Really friendly, trustworthy and gave great advice on moving from another provider. The whole experience was simple and quick.

Jade was super helpful and friendly and gave us to best deal on a new phone! 5 stars :)

John was the best thing since sliced bread. Great customer service listened to what we already used and put together a package that suits us and saved us loads of money.

Angela was amazing. Thank you so much.