My contract was renewed by sky without my knowledge or approval and when I wanted to cancel sky sports there was a charge of £60. I have therefore moved to another provider. Skys contract cancellation... See more
Location
Switch locationSaint Michaels Way, Metrocentre, NE11 9YG Gateshead, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had the misfortune to visit your Sky store at Metro centre Gateshead. Disgraceful customer service!! They stand in a line at the front of store. Only interested if you purchasing. I already... See more
Company replied
Been without broadband for 5 days with no sign of it coming back online!
Company replied
Big thanks to John, knew exactly what he was talking about, very informative and helpful. Also great patience when the system crashed. So good so far, hopefully more 5 starts throughout the set up and... See more
Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Saint Michaels Way, Metrocentre, NE11 9YG, Gateshead, England, United Kingdom
- 0191 460 0256
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
People were lovely
Very friendly and helpful
Getting to try out the f1 sim was a…
Getting to try out the f1 sim was a great experience!!
Great service from Jade today
Great service from Jade today. Very informative and helpful.
Getting a chance to win a weekend away…
Getting a chance to win a weekend away in sliverstone
this experience was amazing due to the…
this experience was amazing due to the staff and the whole real experience of being in an F1 car while racing, unlucky i didn't beat the timer - which was expected but it was the attempt that counted. i absolutely loved it!!
Jade - brilliant advisor and representative of Sky
Advisor (Jade) was very professional, knowledgeable and efficient. She took time to find out what our requirements were and made recommendations that exactly met our needs and suggestions to improve our experience further. the experience was a very relaxing and pleasant one, and we left feeling confident in the Sky products and service received from Jade
Jade was incredible
Jade was incredible. Amazingly helpful and attentive. Listened to me well and gave me an awesome deal on my TV and Broadband!
Excellent friendly service
Our experience has been quiet good we…
Our experience has been quiet good we have enjoyed the crowd
Great experience & good knowledge shown…
Great experience & good knowledge shown Lauren.
Getting to sit in a replica f1 car was…
Getting to sit in a replica f1 car was fantastic
Not every day you got to do f1
Not every day you got to do f1. Great service of f1
Great customer service
Great customer service
The staff were comforting with me , attempting the fast lap and making me feel like it was good
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







