My contract was renewed by sky without my knowledge or approval and when I wanted to cancel sky sports there was a charge of £60. I have therefore moved to another provider. Skys contract cancellation... See more
Location
Switch locationSaint Michaels Way, Metrocentre, NE11 9YG Gateshead, England, GB
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I had the misfortune to visit your Sky store at Metro centre Gateshead. Disgraceful customer service!! They stand in a line at the front of store. Only interested if you purchasing. I already... See more
Company replied
Been without broadband for 5 days with no sign of it coming back online!
Company replied
Big thanks to John, knew exactly what he was talking about, very informative and helpful. Also great patience when the system crashed. So good so far, hopefully more 5 starts throughout the set up and... See more
Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Saint Michaels Way, Metrocentre, NE11 9YG, Gateshead, England, United Kingdom
- 0191 460 0256
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I have purchased a MacBook m3 that's…
I have purchased a MacBook m3 that's was great
Kirsty was extremely efficient and…
Kirsty was extremely efficient and knowledgeable and she convinced us to get the right deal. She also gave us food for thought about taking a tv package. Feel like we got more than we bargained for-fabulous experience. So friendly too. Thank you.
Kirsty helped us out massively again…
Kirsty helped us out massively again for the 3rd time!! Great customer service and support!! Needs a pay rise
Brilliant service
After having issues with call centre went into the shop and Kirsty had us sorted in less than 10 minutes. Fantastic service.
Kirsty was great and sorted issues…
Kirsty was great and sorted issues straight away without a hitch
Thank you again
Had great service and advice from…
Had great service and advice from Angela and saving a lot by switching back to Sky.
She went through the whole process with me.
Review
Kirsty was very helpful with my phone a looking into any available offers I could access
We were helped by John who was very…
We were helped by John who was very professional and explained how everything works!
Kirsty is amazing sales advisor thanks…
Kirsty is amazing sales advisor thanks for helping me
Kirsty's knowledge was amazing and she…
Kirsty's knowledge was amazing and she was great with helping us with a great deal really quickly as well and also got a good deal with My granddaughters new phone.
Gary
Kirsty was fantastic
Kirsty was fantastic! she upgraded my granddaughters mobile contract and also our sky tv package. Nothing was a problem.
I could not recommend Kirsty highly enough.
Kirsty
Me and my grandparents had Kirsty who helped us and she got me all phone sorted out with a great deal and helped my grandparents with a better tv price
Very quick and efficient
Very quick and efficient, very informative, good experience, helped by jade who was very professional and good at her job
Changing to Sky
Changing to sky was very easy because of the support to received from Jade who explained everything clearly and was very helpful.
John was very helpful
I had a problem with my Sim
I had a problem with my Sim - I went into the Gateshead store and Chris the manager sorted it for me and I am am completely satisfied- many thanks - would recommend.
Kirsty was amazing
Kirsty was amazing. Really kind and helpful. She was happy to answer all and any questions I had. She explained things thoroughly and I left feeling extremely satisfied with both the service and my devices.
Came in with my 80 year old dad for sky…
Came in with my 80 year old dad for sky glass Kirsty was fabulous with him and made everything simple she is amazing xx
Stopped in to see what deals where…
Stopped in to see what deals where available as my virgin contract was coming to an end, Met John at the entrance to the Metro Centre Sky Store and he happily greeted me and then went on to talk me through the deals available, very easy to communicate with and I happily took him up on a great offer of Sky TV GEN2 with a great TV and broadband package, Well done to John as he even told me about mobile phone deals for the future 😀 👍
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