Sky - Metrocentre, Gateshead Reviews 

430
TrustScore 5 out of 5

4.9

Saint Michaels Way, Metrocentre, NE11 9YG Gateshead, England, GB


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Rated 3 out of 5 stars

My contract was renewed by sky without my knowledge or approval and when I wanted to cancel sky sports there was a charge of £60. I have therefore moved to another provider. Skys contract cancellation... See more

Rated 1 out of 5 stars

I had the misfortune to visit your Sky store at Metro centre Gateshead. Disgraceful customer service!! They stand in a line at the front of store. Only interested if you purchasing. I already... See more

Company replied

Rated 5 out of 5 stars

Big thanks to John, knew exactly what he was talking about, very informative and helpful. Also great patience when the system crashed. So good so far, hopefully more 5 starts throughout the set up and... See more


Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


Contact info

  • Saint Michaels Way, Metrocentre, NE11 9YG, Gateshead, England, United Kingdom

  • 0191 460 0256

4.9

Excellent

TrustScore 5 out of 5

430 reviews

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4.9

All reviews

(430)

10,115 reviews in the last 12 months

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Rated 5 out of 5 stars

Kirsty was extremely efficient and…

Kirsty was extremely efficient and knowledgeable and she convinced us to get the right deal. She also gave us food for thought about taking a tv package. Feel like we got more than we bargained for-fabulous experience. So friendly too. Thank you.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Review

Kirsty was very helpful with my phone a looking into any available offers I could access

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Kirsty was fantastic

Kirsty was fantastic! she upgraded my granddaughters mobile contract and also our sky tv package. Nothing was a problem.
I could not recommend Kirsty highly enough.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Kirsty

Me and my grandparents had Kirsty who helped us and she got me all phone sorted out with a great deal and helped my grandparents with a better tv price

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Changing to Sky


Changing to sky was very easy because of the support to received from Jade who explained everything clearly and was very helpful.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

I had a problem with my Sim

I had a problem with my Sim - I went into the Gateshead store and Chris the manager sorted it for me and I am am completely satisfied- many thanks - would recommend.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Kirsty was amazing

Kirsty was amazing. Really kind and helpful. She was happy to answer all and any questions I had. She explained things thoroughly and I left feeling extremely satisfied with both the service and my devices.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Stopped in to see what deals where…

Stopped in to see what deals where available as my virgin contract was coming to an end, Met John at the entrance to the Metro Centre Sky Store and he happily greeted me and then went on to talk me through the deals available, very easy to communicate with and I happily took him up on a great offer of Sky TV GEN2 with a great TV and broadband package, Well done to John as he even told me about mobile phone deals for the future 😀 👍

February 27, 2026
Unprompted review

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