Slade's Garden and Building Supplies Reviews 265

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the ordering process to be quick and easy, appreciating the competitive pricing and the overall value received. The delivery service was frequently praised for its speed, with many people receiving their orders promptly and with clear communication regarding delivery schedules. Reviewers also highlighted the helpfulness and friendliness of the delivery drivers, who often placed items exactly where requested, and the quality of the products received. However, some customers experienced issues with damaged products upon arrival, and a few noted delays in delivery, even when paying for expedited services. There were also instances where communication about delivery times and potential charges for missed deliveries was unclear, leading to frustration for some.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, praising fast delivery, good... See more

Service

Users describe positive interactions with service, highlighting great service, easy ordering, and excellent... See more

Product

Clients share positive opinions on product, with many reviewers praising the quality of items like paving... See more

Order

Reviewers highlight positive aspects of order, with many finding the online ordering process easy and simple.... See more

Price

Reviewers mention positive feedback about price, with many customers finding the prices to be good,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered paving slabs and when they were delivered some of the slabs were broken in transit, so I spoke the ladies at Slade's explained what had happened they asked for photo's which I sent to Slade'... See more

Rated 5 out of 5 stars

I live in the south east. I was looking for a particular type of paving slabs and couldn't find a local stockist with the quantity I needed. I hadn't considered looking further afield as I assumed the... See more

Rated 5 out of 5 stars

Slades were great, somewhat let down by the Pallet delivery service. The Pallet company failed to deliver 3 times and on the final attempt I refused to accept the mangled crate with almost half the... See more

Rated 5 out of 5 stars

The best price online. I bought a full pack of 76 bradstone edale 450 x 450 pavers. They were delivered quickly with tracking information provided. Arrived on a tail lift truck well packed and secur... See more


Company details

  1. Landscaping Supply Store

Written by the company

Our family-run business has been supplying landscaping and building projects across the UK for over 30 years. We take pride in servicing all our customers; from DIYers and self-builders, through to large trade firms. The knowledge of our staff, the 60,000sqft of stock at our Walsall and Aldridge sites make us the perfect choice for all your Garden and Building needs. Order online for FREE national delivery to most parts of the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

265 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(265)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Supposedly Provide next day delivery…

Supposedly Provide next day delivery for an extra charge. But failed to deliver until 3 days later. Meaning I wasted money on contractors waiting around for days. When I tried to contact them to find out what was happening, they just said it was out of their hands

March 11, 2026
Rated 4 out of 5 stars

Great company to buy from

Great company to buy from. Unfortunately my next day delivery didnt happen as the bricks were located in the west midlands & there was a foot of snow! But communication was good!!

January 8, 2026
Rated 5 out of 5 stars

Slades were great

Slades were great, somewhat let down by the Pallet delivery service. The Pallet company failed to deliver 3 times and on the final attempt I refused to accept the mangled crate with almost half the product broken. Zoey at Slades handled it all with fantastic customer service, a real pleasure.
So great service and competitive price from lovely people

December 1, 2025
Rated 5 out of 5 stars

Great service

I ordered paving slabs and when they were delivered some of the slabs were broken in transit, so I spoke the ladies at Slade's explained what had happened they asked for photo's which I sent to Slade's the following day I received a call telling me a new pallet of slabs had been sent out to me and I received them the following day. Excellent service I thought when things go wrong its how the company deals with it that makes all the difference in my opinion. Will defiantly use again.

November 27, 2025

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