I ordered paving slabs and when they were delivered some of the slabs were broken in transit, so I spoke the ladies at Slade's explained what had happened they asked for photo's which I sent to Slade'... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Our family-run business has been supplying landscaping and building projects across the UK for over 30 years. We take pride in servicing all our customers; from DIYers and self-builders, through to large trade firms. The knowledge of our staff, the 60,000sqft of stock at our Walsall and Aldridge sites make us the perfect choice for all your Garden and Building needs. Order online for FREE national delivery to most parts of the UK.
Contact info
unit 75 Brickyard Road, ws98sr, Walsall, United Kingdom
- 01922452266
- sales@sladesgarden.com
- www.sladesgarden.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Supposedly Provide next day delivery…
Supposedly Provide next day delivery for an extra charge. But failed to deliver until 3 days later. Meaning I wasted money on contractors waiting around for days. When I tried to contact them to find out what was happening, they just said it was out of their hands
The staff were very helpful
The staff were very helpful, and did their utmost to get the goods to me, fast and efficiently after another local company had let me down. The prices were good and all round an excellent service. Thank you
Easy to order on line
Easy to order on line, regular emails and then being told when delivery was due, good delivery driver
Great company to buy from
Great company to buy from. Unfortunately my next day delivery didnt happen as the bricks were located in the west midlands & there was a foot of snow! But communication was good!!
Slades were great
Slades were great, somewhat let down by the Pallet delivery service. The Pallet company failed to deliver 3 times and on the final attempt I refused to accept the mangled crate with almost half the product broken. Zoey at Slades handled it all with fantastic customer service, a real pleasure.
So great service and competitive price from lovely people
Great service
I ordered paving slabs and when they were delivered some of the slabs were broken in transit, so I spoke the ladies at Slade's explained what had happened they asked for photo's which I sent to Slade's the following day I received a call telling me a new pallet of slabs had been sent out to me and I received them the following day. Excellent service I thought when things go wrong its how the company deals with it that makes all the difference in my opinion. Will defiantly use again.
Perfect service
Clear updates on order and delivery, delivery was on time and drivers very helpful.
Very good and courteous delivery
Very good and courteous delivery, the courier was helpful and went the extra mile to help.
Communication with regards to the…
Communication with regards to the product and also delivery was excellent and I would certainly use you again.
Rural Buff Natural Sandstone
Great service from Slade’s Garden. I ordered a patio pack on Tuesday and it was delivered to rural Suffolk on Friday morning.
Confusion re delivery
Confusion re delivery. Quite a few of the slabs were chipped and 2 actually broken in half.
Very good service on time
Excellent product and price
Good servicing quick delivery
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








