I ordered paving slabs and when they were delivered some of the slabs were broken in transit, so I spoke the ladies at Slade's explained what had happened they asked for photo's which I sent to Slade'... See more
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Our family-run business has been supplying landscaping and building projects across the UK for over 30 years. We take pride in servicing all our customers; from DIYers and self-builders, through to large trade firms. The knowledge of our staff, the 60,000sqft of stock at our Walsall and Aldridge sites make us the perfect choice for all your Garden and Building needs. Order online for FREE national delivery to most parts of the UK.
Contact info
unit 75 Brickyard Road, ws98sr, Walsall, United Kingdom
- 01922452266
- sales@sladesgarden.com
- www.sladesgarden.com
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Great service all round
No problem dealing with Slades but the…
No problem dealing with Slades but the pallet company let them down a bit. Didn't turn up in the time window they advised so had to ring Slades who got onto it straight away. They only had to deliver from 15 mins away.
Disappointed
This is my second order with them, and it has been a frustrating experience. My first order arrived with a few broken tiles, so I sent them pictures and emailed multiple times. Initially, I received no response, and later someone named Jass, who may be the staff or owner, asked me to send pictures for a refund instead of sending replacement tiles. However, after that, they disappeared,then came up saying the same , send us picture but zero actions has been taken, eventually i had realised ,he has wasted my time only. In my second order, I was again faced with issues, this time with shortened tiles. Unfortunately, I will not be purchasing from or recommending this website.
Smooth transaction from start to finish…
Smooth transaction from start to finish , good delivery time, good communication 👍
Avoid this company at all costs
Avoid this company at all costs! They charge 50% RESTOCKING CHARGE if you need to return anything plus £75 plus VAT for each pallet collection and delivery charge. I got 20% back when returning items from the price I have paid and they have been as awkward as they could especially Jess. Very rude! The whole process to get any money back took over a month
Friendly, customer-centered service
There was an issue with the pellet delivery service provided by an independent company, but Slade's Garden took all necessary actions to resolve it and even waived the delivery fee.
Brilliant service
Brilliant company to deal with, ordered the goods on Monday, delivered on Wednesday great product and excellent price.
Good price and a quick delivery of…
Good price and a quick delivery of quality goods.
Will use again when needed
Brilliant customer service
Brilliant customer service. Excellent delivery options and all round great customer satisfaction.
Cheers
Paving slabs delivered on time and in…
Paving slabs delivered on time and in good condition. Driver was very accommodating in placing the pallets.
Price was excellent but delivery info non existent
Price was excellent but it took until the next day to confirm my order and delivery information was non existent, product just turned up in the end, good job I was in. They responded quickly to my email queries, even though they couldn't provide any definite information but I shouldn't have had to be asking about confirmation and delivery !
Really happy with the Quality and…
Really happy with the Quality and colour of the dark grey/black coping stones that I bought and the chippings everything arrive well packed and delivered with care
Great price Great Packaging
Great price. Excellent delivery in a well packaged crate. Would definitely recommend.
Kept informed of delivery date and…
Kept informed of delivery date and product arrived intact and on time
Delivery came through well within the…
Delivery came through well within the time frame given. I was kept informed of the day and time of the delivery which came through right on time. Driver was great, friendly and very helpful. Thanks
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