SleepPhones® Reviews 1,779

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

I have had problems with my SleepPhones v6 Classic Headband Headphones (Corded) (loose wires), BUT they have been brilliant about replacing them, quickly and with no quibbles. I've rarely had such goo... See more

Rated 5 out of 5 stars

I’ve had the ‘effortless’ version for over a year. The ‘effortless' charging really is easy. I’ve tried a number of other solutions but the sleepphones were the most comfortable and have little or no... See more

Rated 1 out of 5 stars

Original review: 3 stars...Worked..not quite as loud as i was hoping for...can still year snoring to some extent Updated review....1 star...I edited my review from 3 stars to 1 star as the charging... See more

Company replied

Rated 5 out of 5 stars

I have owned these for over a year now. They are incredible. Battery life lasts all through the night, easily. They are comfortable. There are no wires tethering you to your phone. They are durable -... See more

Company details

  1. Pharmacy

Written by the company

SleepPhones® are soft comfortable headphones in a patented headband design, with an emphasis on using environmentally-friendly materials and manufacturing processes. We strive to use local resources, stay technologically-savvy, and be socially responsible as we create a world of happy, healthy people.


Contact info

3.2

Average

TrustScore 3 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I didn't find the product reliable

I didn't find the product reliable, and or that would it last . I returned mine after a day when I realized how disappointing it was. They sell the same thing on Amazon for 19.99 and for the money I would go to Bed Bath and Beyond

September 2, 2019
Unprompted review
SleepPhones® logo

Reply from SleepPhones®

Dear Jessica,

Thank you for your review!

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

Rated 3 out of 5 stars

Is okay, BUT

Is okay
Good sounds but is loud sound that people right next to you are hearing it.
I see that my comment isn’t good for business but unfortunately is the truth, can’t lie.
For my husband with really bad tinnitus is imperative that the sound must be louder that the annoy sound they experienced in their head.
You must be a DJ or something close for some headphones to damage your ear and also for a longggg period of years.

September 1, 2019
Unprompted review
SleepPhones® logo

Reply from SleepPhones®

Dear Fran,

Thank you for your review! Regarding if someone close to you can hear the sounds, that would really depend on how loud you listen to the SleepPhones® as well as how sensitive their ears are. We highly suggest listening to the product at a medium volume level as a high level could cause hearing damage if used for several hours.

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

Rated 1 out of 5 stars

The headphones were good while they…

The headphones were good while they lasted. They functioned exactly as advertised...while they lasted. How long did they last? Not even a week. Now I can’t even use them for more than five minutes before they randomly disconnect from my phone and just stop working in general. Save your money for something else, because $100 is a lot to shovel out for something that can’t even work when you use it after a while. I am thoroughly disappointed with this product.

September 1, 2019
Unprompted review
SleepPhones® logo

Reply from SleepPhones®

Dear Luisa,

Our sincerest apologies for the difficulty you experienced in such a short time! Please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!We look forward to hearing from you soon!

Rated 1 out of 5 stars

took a long time to get the speakers…

took a long time to get the speakers where my ears were. Kind of like trying to push a string through your hooded sweatshirt. too complicated and too time consuming.

August 29, 2019
Unprompted review
SleepPhones® logo

Reply from SleepPhones®

Dear Chris,

Our sincerest apologies for the difficulty you experienced! Please note we have a video while will show you how to easily adjust the speakers within the headband. You would be able to view that video here: https://youtu.be/FxQ5JVJOSrs?t=38

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, option 0, Monday through Friday, 8am - 5pm, ET) and we would be more than happy to assist you!

Rated 2 out of 5 stars

not at all easy to sleep with

not at all easy to sleep with; the transmittor in the back in very uncomfortable.

August 28, 2019
Unprompted review
SleepPhones® logo

Reply from SleepPhones®

Dear Martin,

Our sincerest apologies you are not satisfied with your purchase! We would suggest moving the Bluetooth® module to the front or side of the head. If moving it to the side, please place it on the opposite side as you sleep on. Many of our customers do move the Bluetooth® module to the front of their heads as this will help with clarity and quality of the Bluetooth® signal and is more comfortable.

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

Rated 3 out of 5 stars

Speakers don’t move easily in headband…

Speakers don’t move easily in headband to make adjustments

August 27, 2019
Unprompted review
SleepPhones® logo

Reply from SleepPhones®

Dear Chandler,

Our sincerest apologies for the difficulty you experienced! For assistance on how to easily adjust the speakers, please take a look at this video - https://youtu.be/jqTVbLvjDNk?t=33

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

Rated 5 out of 5 stars

This is my second pair of sleep phones

This is my second pair of sleep phones. My only issue is the sizing never seems to work. I had an xs before, and the two earpieces never both reached my ears. I measured as in the video and got the Medium this time, and they still don't seem to reach. Otherwise I love them, I am so happy to have the bluetooth option this time!

August 26, 2019
Unprompted review
Rated 3 out of 5 stars

I really like the idea, but...

I really like the concept and my SleepPhones have helped when I’m finding it really hard to get to sleep. However, even though the headsets are somewhat flat, I’ve woken up with my ears throbbing in pain from lying on the headsets all night. So now I only use them when I really need them.

August 25, 2019
Unprompted review
SleepPhones® logo

Reply from SleepPhones®

Dear Thomas,

Our sincerest apologies you are not satisfied with your purchase! Having the proper size headband (with a snug fit) is crucial not only for comfort but for sound purposes too. A proper fitting headband will prevent the speakers from sliding around while in use as well as the headband slipping. Having too snug of a headband, however, might cause discomfort as the speakers would be pressing into your ears.

We would be happy to exchange your headband for a different size / fabric! If you could please fill out the warranty form found on our site and send it in with your headband, we will send you a new headband to insert your speakers into! Here is the link to the warranty page: http://www.sleepphones.com/warranty

You can find our sizing chart along with a demonstration video on how to find the proper size on our site at: http://www.sleepphones.com/customer-support/sizing If you are unsure how to remove and reinsert the speakers you can find a demonstration video on our site at: https://www.youtube.com/watch?v=jqTVbLvjDNk

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

Rated 5 out of 5 stars

Happy Customer

My order for new speakers came quickly and they work well, instructions for installing in the headband were clear. Replaced the worn out one easy peasy.

August 21, 2019
Unprompted review
Rated 4 out of 5 stars

Good except for vulnerable cord

GOOD: These are the only headphones that are always comfortable enough to wear at night. The sound is good enough, and hard to imagine being better given the size constraint. The latest sized headband works a lot better than the previous "one size fits most," which was too loose. With the new headband, the speakers almost stay in an appropriate location, and only need a small adjustment each night (unlike the previous one, where I had to tie knots in the cord to maintain position).

COMPARE: i also have DubsLab BEDPHONES, which have slightly better sound, usually feel OK at first, but after several nights I get sensitized to the wires around the ears and can't wear them. The cord is much better on the BEDPHONES. Sometimes, I resort to BEDPHONEs speakers inserted in SleepPhones headband, but they are a bit thicker, and still less comfortable even in the headband.

BAD: The cord and plug are flimsy, and the plug breaks after about a year of use. The phones are cheap enough that I am willing to buy new ones each year, but it's annoying. The cord is too fine, and tends to tangle. Since the cord is wired to the speakers, there is no good way to use an alternate cord. This problem will not apply to the wireless arrangement, but I don't like wireless in general.

August 20, 2019
Unprompted review

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