Celebrated a family special birthday and could not fault this accommodation. Every single detail has been thought of. The standard of cleanliness, equipment and facilities was superb. The Host Tom was great, before whist booking and on the day of arrival. A recommended venue for any large gathering in just a beautiful location and setting.

Kindly and quickly passed on requests about max numbers of dogs allowed. Clear photos and descriptions

Beautiful house with everything you could ever need for a house party with mixed ages.

Fabulous, fun,family weekend. Sean was there when we arrived. Showed us around and showed us how to use the,steam room,shana,swimming pool hot tub and kitchen appliances. There were notes and literature on the property and local amenities/interest. The property was clean, had everything we needed,well appointed and a nice touch was having posh biscuits and bottled apple pressie waiting for us on arrival. The beds in all rooms were comfortable. We all a family of 14 mixed generations had a fabulous time.
Thankyou to Sean and Karen.

Sadly our recent experience (Feb 26) wasn't what we would have hoped it to be and worst of all, it was dealt with so carelessly and rudely that I am left to leave a warning advice for using this company.
It was our first time using them for a girls weekend away, celebrating a special birthday. The house looked amazing, we were all travelling for minimum 2 1/2 hours away and excited for the adventure.
We were told 6 hours before we were due to arrive by text message that the sauna at the premises wasn't available to use due to flooding and would we like to cancel. We called them and with the limited time you given us and with some of us already enroute via trains, that we had no choice to proceed. They reassured us that the rest of the house and hot tub in particular was in working order and ready for us.
We turned up and the house was beautiful, except for a cold hub tub which also wasn't clean.
We called them and told them our concern, he said they had emptied it to clean it after having other guests, they laughed and said would we rather it be hot and dirty- sadly we had neither benefit.
We continued trying to make the most of our evening for the sake of not ruining it but we deeply concerned and considering whether we should leave. We checked the temperature of the hut tub again at midnight before going to bed and although it indicated that the temperature was higher it didnt feel it and I feared that it wasn't working properly, I informed the contact via text to let them know. They responded saying they will check in with us the next day.

In the morning thankfully the hot tub was warm. We waited for the contact to come round and to contact us- no word from them at all for the rest of the weekend.
We continued to use the hot tub and the house in order to make the most of the weekend.

On the first night one of us found the bleach smell in her room to be very strong and struggled to open the window. She couldn't but eventually fell asleep. For the rest of the weekend she felt unwell and considered that she had come down with something. 10 days later when she is still struggling to breath and with a horrendous cough that began on the first night, she went to check at the doctors who have diagnosed her with chemical bronchitis.... from the bleach which has burnt her throat.

The worst part of all of this is that Sleeps12 have been so careless and unsympathetic to our pleas of bad service and only gave us a 12% discount.
Shocking.

The only complaint was that I had to leave after a week!

Very spacious, clean and well equipped ( a bigger freezer would have been good.) good value for the time of year ( February.) swimming pool was a big hit as was the trampoline. We all agreed the beds were very comfortable. We will definitely use this company again.

WOW was everything I was expecting and more. From the moment we walked in it was breathtaking, Would definitely recommend. Only problem was heating but as soon as i reported it, it was fixed. Simone was amazing and so helpful Thank you made my birthday petfect

We've been going every year for 14 years, an amazing company and the houses are fabulous x

The house we stayed in for a family birthday weekend was perfect for our needs catering for teenage grandchildren and adults. The facilities were excellent the indoor pool, games and snooker table kept them all entertained. Ideally situated for us in the middle of nowhere! The company were extremely helpful throughout the booking process and in particular when we needed to change various extras at short notice. Will definitely be booking with this company again.

Responsive, we'll organised, high quality accommodation

Fuzzy Orchard is one of my favourite properties within the Sleeps 12 portfolio. Immaculately decorated, surrounded by the beautiful rolling hills and countryside of Somerset and set up to ensure you have an amazing stay whether it is work, rest or play. Perfect for business retreats, team builds or just a just special time with family and friends. Couldn’t recommend highly enough.

Clean and tidy, everything we needed and a pool as well. Great place to celebrate my 70 year Birthday with Family and Good Friends.

Fabulous stay for a family birthday celebration, house is stunning. Thank you

Great communication. Easy use of site.

The booking process was easy and very clear from the start.
The house itself was perfect for our family of 8 adults and 3 children. Fully equip with everything you would need for.
I would highly recommend the property and location. We stayed the end of January, i think the property would be even more memorable in the summer.

Have stayed with quite a few sleeps12 properties over the years now.

Always a smooth process, probably why we keep coming back.

The properties are fantastic, we always have a lovely time.

The venue was beautiful. Well set out and had wonderful welcoming gifts.
The postcode on the booking was incorrect and was actually 20 miniutes away from the venue. We had to use the what three words reference after connecting with the owner.

Good communication, excellent choice of properties.