Have ordered from Slurp a few times and always been happy with my order. The bottles come well packed so as not to be damaged in transit... I usually order the frexieneit pack but the variety had c... See more
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Review summary
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Reviews shaping this summary
The web site was faulty - sent email to let them know (they already did) and order it for me by hand - brilliant - arrived on time - have used for the last couple of years would recommend x
Company replied
Very capable and calm lady on the phone, where I had to go because I could not order from your website. Delivery one day in advance of when promised, which was fantastic .
Company replied
My order was delt with quickly and efficiently the wine arriving the next day well packed Iwill definitely buy from Slurp again
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Company details
Written by the company
Slurp's reputation is founded on offering excellent wines from around the World - at exceptional value. One of the things that sets us apart is a constantly evolving wine list, where new and exciting wines are to be found with well - regarded favourites. Great prices, next day delivery and amazing Slurp Deals.
Contact info
Quarry House, Springbottom Lane, RH1 4QZ, Bletchingley, United Kingdom
- +441295672290
- info@slurp.co.uk
- www.slurp.co.uk
4.8
Excellent
6K reviews
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This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 1 week
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Humans are not infallible 😎
In this case there was a small hiccup 🤔 but fortunately
All ended up FINE 🍷as USUAL 👍
May 31, 2025
Reply from Slurp.co.uk
Dear Michael,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad all ended up fine, as usual.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
First time order
Simple to order. Wines are well described and explained. Packaging was excellent. I even got a free gift.
May 29, 2025
Reply from Slurp.co.uk
Dear Rainstorms,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you found it simple to order.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Well packaged and super fast delivery
Well packaged and super fast delivery, a smooth process from start to finish.
May 27, 2025
Reply from Slurp.co.uk
Dear John,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we offer a smooth process from start to finish.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Customer service was excellent. Wine did not meet expectations.
The order and delivery process were absolutely fine with the wine arriving as stated.
The wine whilst being a 0% option was previously rated as a 5*star and while 0% wines are known to be in their infancy and hard to produce, I was expecting more from this offering. Unfortunately it is undrinkable without adding something to mask the taste which defeats the purpose. In my opinion the wine was no more than a 2-star and my search for a decent 0% red continues.
Update 6th June 2025:
On seeing my initial review, Slurp reached out, collected the non used wine and have refunded me for the unopened bottles. They did this in a matter of days. I have updated my experience from a 2-star to a 4-star as their customer focused processes have proven to be excellent. I will definitely seek to use them again in the future based on the quality of their 0% wine offerings (a difficult task I know)!
Many thanks to Shari who dealt with this issue promptly and professionally.
May 19, 2025
Reply from Slurp.co.uk
Hi Wayne,
I'm ever so sorry the 0% wines weren't to your liking.
I have sent you an email to discuss.
Best Wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Jeff,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we provide an excellent service.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Aiden,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you are ready to reorder more.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Great customer experience all round!
Great price, speedy delivery, items very well packaged. Thank you!
May 14, 2025
Reply from Slurp.co.uk
Hi Linda,
Thank you for your 5 Star review.
We are thrilled to hear you had a great experience and look forward to welcoming you back soon.
Best wishes
The Slurp Team
Great customer service!
I mixed the billing and delivery addresses up (it was a present) and when I contacted customer service, they were great. The person I spoke to was really helpful and even rang back to give me an update.
May 13, 2025
Reply from Slurp.co.uk
Dear Gerard,
Thank you for such a wonderful review.
We are always here to help if required and are very pleased to hear you had a great experience sorting out your issue.
We look forward to assisting you again in the future if need be.
Best regards
The Slurp Team
Reply from Slurp.co.uk
Hi Susan,
Thank you for your 5 Star review.
It means a great deal to us all here at Slurp.
We look forward to seeing you again in the near future.
Best wishes
The Slurp Team
Website is very good.
Website is very good.
Delivery can be relied upon.
Disappointed that that lots of lines are out of stock.
Practically all the time.
May 12, 2025
Reply from Slurp.co.uk
Dear Sidney,
Thank you for your review.
We are pleased you like our website offerings and you have found our deliveries very reliable.
Apologies certain lines have been out of stock recently due to demand and supplier replenishment being delayed but we hope to have this rectified in the next 7 days.
Best wishes
The Slurp Team
Reply from Slurp.co.uk
Hi Martin,
Thank you so much for your 5 star review.
We are pleased to hear you found it easy to place your order and the delivery was as promised.
We look forward to welcoming you back soon.
Best wishes
The Slurp Team
Reply from Slurp.co.uk
Dear Helen,
Thank you for taking the time to leave us a review.
We are delighted to hear your comments and look forward to seeing you again soon.
Best wishes
The Slurp Team
Reply from Slurp.co.uk
Hi,
Thanks! Really glad you were happy with the service.
Best wishes,
The Slurp Team
Highly recommend
Some great offers, lovely choice and fast delivery. Excellent all in all.
April 12, 2025
Reply from Slurp.co.uk
Hi,
Thanks a lot! Delighted you enjoyed the offers and speedy service.
Best wishes,
The Slurp Team
Excellent mini Prosecco bottles
I ordered mini bottles of Prosecco for a Hen Party gift. They came within 48 hours. Well packaged. Very pleased with them.
April 23, 2025
Reply from Slurp.co.uk
Hi Philip,
Thanks so much! Glad they arrived quickly and safely. hope the Hen Party was a hit!
Best wishes,
The Slurp Team
Slurp's excellent customer service
Slurp had a very good offer on the wine I wanted.
However I made a mistake with the delivery address,their customer service was excellent and sorted it out for me
April 29, 2025
Unprompted review
Reply from Slurp.co.uk
Hi Norma,
Thank you so much for the wonderful review! We hope the Celebration is thoroughly enjoyed by all next month!
Best wishes,
The Slurp Team
Did everything right!
April 21, 2025
Reply from Slurp.co.uk
Hi David,
Thank you so much for the lovely five star review! We hope you enjoy your order!
Best wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Sam,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we provide a good prompt service.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Samantha,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we provide great value.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
ONLY EVER USE SLURP
Always have my wine in stock. Delivered the next day. Always beautifully packaged. I only ever use SLURP. Great company x
April 14, 2025
Reply from Slurp.co.uk
Dear Anne,
As a long standing customer of ours we really would like to thank you for your continued custom. We are delighted to hear your comments and are so glad you are still enjoying the Ice Cuvee.
Best wishes
The Slurp Team
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