Slurp.co.uk Reviews 

6,298
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and quick delivery service, often arriving on time or even earlier than expected. People are also very satisfied with the quality of the products, particularly the wines, and find them to be of good value. Reviewers frequently highlight the excellent service provided, noting helpfulness and overall positive interactions, along with strong, careful packaging. However, some customers also noted difficulties with the website, reporting it was faulty or down, preventing online ordering. A few other people also felt that there were issues with order processing, including missed or wrong items, delayed deliveries, or lack of dispatch communication.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product, with many enjoying the selection of wines, including... See more

Order

Customers consistently note ambiguous experiences with order, with some praising easy ordering and quick... See more

Website

Clients share ambiguous opinions on the website, with some reviewers finding it easy to access, browse, and... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have ordered from Slurp a few times and always been happy with my order. The bottles come well packed so as not to be damaged in transit... I usually order the frexieneit pack but the variety had c... See more

Company replied

Rated 5 out of 5 stars

The web site was faulty - sent email to let them know (they already did) and order it for me by hand - brilliant - arrived on time - have used for the last couple of years would recommend x

Company replied

Rated 5 out of 5 stars

Very capable and calm lady on the phone, where I had to go because I could not order from your website. Delivery one day in advance of when promised, which was fantastic .

Company replied

Rated 5 out of 5 stars

My order was delt with quickly and efficiently the wine arriving the next day well packed Iwill definitely buy from Slurp again

Company replied


Company details

  1. Wine Store

Written by the company

Slurp's reputation is founded on offering excellent wines from around the World - at exceptional value. One of the things that sets us apart is a constantly evolving wine list, where new and exciting wines are to be found with well - regarded favourites. Great prices, next day delivery and amazing Slurp Deals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(6,298)

70 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Mr Cox,

Thank you for taking the time to leave us such a lovely review.
It means a great deal to the whole team here at Slurp.
Do keep an eye on our website as our offers change regularly.
Best wishes
The Slurp Team

Rated 5 out of 5 stars

it arrived very quickly was easy to…

it arrived very quickly was easy to order and Bateda takes me back to Germany 30 years ago!!! thank you!!!

April 13, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Jean,

Thank you so much for your 5 star review.
It is nice to remember the old times and we are glad you experienced that on this occasion.
Best wishes
The Slurp Team

Rated 5 out of 5 stars

Ordered as a gift and as usual…

Ordered as a gift and as usual efficient service and delivery!

April 12, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Ali,

We are so pleased to read your review and glad you are happy with the service and delivery.
We look forward to you shopping with us again in the near future.
Best wishes
The Slurp Team

Rated 5 out of 5 stars

Really helpful staff

Really helpful response when I reported having difficulty during the initial ordering process.

April 11, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear David,

Thank you for your 5 star review.
We really appreciate the feedback and we are so glad we could assist with your order.
Best wishes
The Slurp Team

Rated 5 out of 5 stars

Quality company

Good communication, fast delivery, good packaging

April 9, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear John,
Thank you for taking the time to leave us a 5 star review.
We really appreciate your feedback and very much look forward to assisting you again with future orders.
Wishing you a lovely Easter.
The Slurp Team

Rated 5 out of 5 stars

Good quality products

Good quality products, at good prices with excellent service

April 7, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Garth,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback.
We look forward to assisting you again with your next order.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Item turned up as purchased and…

Item turned up as purchased and delivery on time as advised.

April 6, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Sheila,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad your order turned up as purchased.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Fabulous wines

Fabulous wines, fast delivery, good price

April 6, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Thomas,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we provide fabulous wines.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Always spot on

Always spot on. Quality, price and delivery. Thank you!

April 5, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Robert,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we are always spot on.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

100% recommend

Hassle free ordering and delivered promptly and excellent savings!

April 4, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Caroline,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we provide a hassle free ordering service.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Brilliant service

April 4, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Christine,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we provide a brilliant service.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Amazing service Slurp kids keep up the…

Amazing service Slurp kids keep up the good work x

March 20, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Kate,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we provide an amazing service.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Excellent wine delivered speedily

Excellent wine delivered speedily and efficiently. April offers were a great choice.

March 31, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Jane,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you are very pleased with your purchase.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Was very pleased with my purchase

Was very pleased with my purchase, and it arrived sooner then I thought, will certainly shop with you again 😀 👍

March 30, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear James,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you are very pleased with your purchase.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Excellent service

Great service - prompt and professional - would recommend this company.

March 29, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Jennifer,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we provide an excellent service.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

I had a problem with Royal mail leaving…

I had a problem with Royal mail leaving my parcel without notifying me and it went missing . Within 24 hours the company replaced my missing order and sent it by DHL and I got it the next day , excellent customer service .

March 29, 2025
Unprompted review
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Andrew,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we provide excellent customer service.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

0/0 alcohol addict.

Easy to order. Free delivery, but could lower the minimum order to receive free delivery.

March 28, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Edgar,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you thought it was easy to order.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery

March 14, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Henry,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you received fast delivery.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear David,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we provide a great service.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Great packaging and quick delivery

Great packaging and quick delivery. Courier left it outside the back door dor some reason.

March 24, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Iain,
Thank you for leaving us this lovely 5* review. We really appreciate your feedback, and are glad you think we provide great packaging and quick delivery. We will follow up the delivery location with the courier, thank you for letting us know.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

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