Very poor experience with Digital Five. Emails go unanswered for days or even over a week. Agreed services were not delivered properly, which caused us to lose hundreds of pounds due to delays. Extrem... See more
Company replied
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See what reviewers are saying
I have recently had my website re-built with Digital Five. I highly recommend them, Federica was so attentive and really listened to what I wanted. Also sharing her own visions & ideas which I really... See more
Very good pricing for premium 0208 number, clear website and helpful customer service. All arranged online, then confirmed by phone and email within an hour. Other services offered by Julie like we... See more
Fantastic company, used for both of my businesses, my sons business and also my partners nation wide waste management business for the past seven years. They do exactly what they say and get... See more
Company details
- Telecommunications Service Provider
- Internet Marketing Service
- Phone and Internet Service
- SEO Service
- Website Designer
Written by the company
Smart Numbers Ltd (trading as Digital Five) offer a comprehensive suite of communication and digital marketing solutions designed to help businesses connect, grow and thrive. We're proud to have connected over 500,000 virtual numbers across the UK, helping businesses enhance their presence and manage their communications with ease. Our focus is on delivering: 📞 Virtual Business Numbers & VoIP Solutions 🌐 Website Design | SEO | Paid Search | Branding 💬 Call Routing & Real-Time Call Statistics 📈 Digital Marketing & Lead Generation Why Choose Smartcomms? ✅ Credibility & Local/National Presence with memorable numbers across the UK ✅ Call Management Solutions tailored to your business needs ✅ Award Finalists in the Communications Industry ✅ No Contracts & 24/7 Support ✅ Real-Time Analytics & Feature-Rich Services We’ve been connecting businesses with high-quality communication and digital marketing services since 2002. Whether you need a local BT Exchange Number or an innovative website design with SEO and Paid Search, we're here to help you build a strong online presence and drive business growth. Digital Five: Innovative Communication Solutions. Powerful Digital Growth. Let's connect and transform your business with our tailored services.
Contact info
Southampton, United Kingdom
- 03450178179
- hello@digitalfive.com
- www.smart-numbers.net
4.1
Great
372 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend Smart Numbers been…
Highly recommend Smart Numbers been with them for 7 months now and the customer services is excellent. Thanks Vicki for all your help.
Great work
December 30, 2021
Unprompted review
Said I got 600 free minutes paid for…
Said I got 600 free minutes paid for them and they didn't work
December 8, 2021
Simply fantasic
December 8, 2021
great service
December 8, 2021
Very Efficient Team
Many thanks to Vicki and the team at Smart numbers who are very responsive and helpful to any enquiries, be it via e mail or telephone.
December 8, 2021
Unprompted review
Unethical company
Unethical company! My partner worked for this company and was mislead information about his commission and bonuses. He disputed it with the company who refused to pay him the commission he earned. He left the company and ever since we’ve been in financial difficulty trying to get out of the hole they put us in. During this time I was on statutory maternity pay so my partner was our full income, his boss at Smart Numbers knew this but was happy not paying him for the work and business he had rightfully done. This company only look after themselves and those at the top of the tree. Stay clear!
November 25, 2021
Unprompted review
Reply from smart-numbers.net
Unfortunately, we do not have any past employees with the surname “Mae”.
Please confirm the FULL NAME of your partner, we can then confirm if he worked for Smart Numbers Ltd. It would always be preferable not to conduct these matters in the public domain, especially if you are not in fact in possession of all the facts.
However, until such information is provided, it provides a good opportunity to talk about the great team of people we have here, within the real “Smart Numbers Limited”.
The average length of service of Smart Numbers employees up to month ending October 21 is in excess of 6 years, we have staff from all over the UK & are inclusive employers in every sense.
We work hard at our culture, providing the best environment we can. We enjoy incredible sea views, across marinas & the Solent & we are currently building a brand new, 3 floor building, fit for a modern, growing company including modern, brand new interiors, digital wall art, brand new furniture, new tech, staff kitchen including free hot drinks, electric car chargers, outdoor space & free car parking to name but a few.
We perform at least 2 detailed appraisals per year, with constant attention to the workplace & staff well-being being provided every day.
We employ external HR consultants to ensure everything we do within our organisation & culture is legal, decent, honest & truthful – none of us are above the law & all are treated the same in terms of holidays, private healthcare, workplace pensions & many other employee benefits.
We also provide an extended probation for new starters, of up to 12 months to ensure they are provided a substantial amount of time to learn about our business, systems, products & culture before assessing their compatibility & progress within their role. Almost all will be taken off probation earlier than the time we allocate, simply by their work ethic & attitude shown early on in their careers.
There has only been 2 individuals since 2005 who have not made it through probation, both for reasons that would not be tolerated in any workplace, at any time, under any circumstances – let alone new to a job where your attitude, attendance, truthfulness & respect to colleagues are some of the first attributes to be measured.
Reply from smart-numbers.net
Thanks David.
Great team at smart number
Great team at smart number, Vicki you are a star!
Thanks
November 12, 2021
Unprompted review
Reply from smart-numbers.net
Thank you Dean
Professional Service
We (Local Authority) have been using Smart Numbers for years now with no problems. We are very happy with the service and Vicki who has been helping us from the beginning she is very knowledgeable and always great communication, couldn't ask for more. Thank you :-)
November 9, 2021
Unprompted review
Reply from smart-numbers.net
Thank you very much Josie
After using many different website…
After using many different website companies I was recommended to Smart I was recommended to Smart Numbers I have to say They have been great Amander is extremely helpful I wouldn’t hesitate to recommend this company
June 21, 2021
Unprompted review
Good website creation
They created a website for our family business and supplied VoIP numbers. Very good, nice feel and very nice staff member called Steve who worked on it helped with whatever was needed - highly recommend
April 29, 2021
Unprompted review
Excellent customer services
March 12, 2021
Unprompted review
Smart Numbers Ace Team
Vicki and the team have been great to deal with.
All set up quickly and ready to go as requested.
Good dialogue and all confirmed by email too.
Will use again.
March 12, 2021
Unprompted review
Great customer service.
March 3, 2021
Unprompted review
Purchased telephone and website…
Purchased telephone and website services from this great company Vicki was really helpful and knowledgeable and enabled me to do this with ease. Highly recommended
February 28, 2021
Unprompted review
great service
Vicki gave great service and was very helpful.
Great company
February 27, 2021
Unprompted review
Great customer service and very…
Great customer service and very professional
February 27, 2021
Unprompted review
Second-to-none service! Definitely recommend
I have had a number of dealings with Vicky and Mat, both have been extremely attentive and helpful, second-to-none service, very satisfied with the product so far! Would definitely recommend.
February 25, 2021
Unprompted review
Great service
Great service, really helpful and friendly, Vicky gave it a personal touch, would recommend this company
February 23, 2021
Unprompted review
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