Smartcarerewards Reviews 

Delays with the delivery and very curt customer service from Kevin!

I had over £3,000 in rewards and was only offered £200 off a £2200 appliance which id never buy. Getting to the answer, how do these benefit me? Why can't I buy one appliance from my rewards only? And is it worth keeping my appliances insured when domestic and general only give you a purchase from ARGOS????? Then I cant spend any rewards which I haven't in over 9yrs so why give them to customers? Im disabled and have only had 2 minor repairs on all my appliances and dont think its worth spending the price thats doubled in the monthly payment plan I took out on every appliance and then I wouldn't be earning rewards i can't spend as domestic and general told me not to extend my warranty? Why i was told this i dont know but then they put the payment up from what I was paying through hotpoint rewards? I hope someone could explain why I have these rewards and can't use them?

Rewards are useless, everything is cheaper online, even by the manufacturer. After rewards, charging me £319 for Hotpoint tumble dryer, which is £299.00 from Hotpoint and £269 from another online seller. Its a scam.

Absolute con artists.
My appliance couldn’t be fixed so they cancelled my policy, sent me so called ‘rewards’ which was a discount on a replacement that I had to spend £250 to access the points and the item was £200 more on their site than AO. To top it off the so called ‘claim for food loss’ was also paid in reward points so again I HAD TO order an overpriced replacement to get that!!!!! So cross!!! 😡🤬

Amazing Excellent prompt easy Lovely engineer Well Done

I joined Smartcare when my cooker was repaired, very efficiently. No complaints at all. Since then I have been trying to claim the free Appliance Care Pack I was promised. Total failure, website useless, chat did not work. I am going to cancel.

So easy to use

Just ordered a new integrated microwave using my smart rewards.Easy to order and free delivery and got it £117 cheaper than all the on-line sites ,so in my opinion where is the scam??
Very happy with this company

Over the years of having certain white goods insurance I'd built up a tidy balance to use with Smartcare Rewards (SR). So, when it come to buying some white goods I didnt have insured, mostly down to them being too old to insure, I used portions of my SR balance to obtain them. So far, I've bought new matching washing machine and tumble dryer and saved just shy of £400 (compared to Currys prices) about 3 years ago. Today, I used some more of my balance to pick a new dishwasher and saved £180 based on the AO.com price. I've also used some of my SR balance in the past to get my Mum new appliances and letting her benefit from saving a few quid too (around £250). It's no scam. I think people expect to be able to use the balance to pay for goods in full, but it doesn't work like that. You use the balance to get a healthy discount on a range of electrical kitchen goods. Even if you stop insuring your goods for any reason you can still use your accumulated balance to get a discount.

This was totally mis- sold to me! Nothing but a scam. I was told I could use the money towards any Electrical appliance- this is absolutely not the case. I have just cancelled the plan- although I was offered the same plan for less money when I mentioned cancellation! Needless to say I declined.

Got several appliances and just had a call from d&g
He was telling me about rewards???
Unfortunately with these rewards nothing works so cannot log in or register yet you seem to have both mine and the wife’s account??

Answers are needed and where the hell if I’ve registered where is my details?

I took out insurance due to a broken cooker heater part, guy came out next day and sorted. I got access to smart care rewards for the free cooker fridge cleaning kit they both came within a week. Very pleased with my freebies.

Excellent service cannot fault it
From this company 💯 recommended

It's a scam products dearer than the shops even when rewards are added

Absolutely crap ,waste of time unless your loaded ,this company will always win .

Naughty naughty and completely a useless idea unless you're rich in the first place, but then again if you were then you wouldn't use these lot. What do I mean firstly the amount in the savings pot they somehow work out how much they will let you use of your savings pot, your then expected to then use your own hard earned money to then top up whatever the purchase price of the new appliance is. Which is bad enough but now we also have the if you're rich part, as the amount they are selling these appliances for you could buy any new appliance hundreds of pounds cheaper in a Currys or an Argos. The only time you might be saving any money is if you're rich in the first place, and for some reason wanted to actually purchase one of the extract makes and models that they have on their website which I warn you isn't a lot to choose from.

I have recently taken repair cover out for my washing machine. Got a text to with the website to claim my rewards, but the website doesn’t work.

I have multiple insurance policies with d&g which entitles me to a free cleaning pack and smart care rewards. I tried at the beginning to claim this free pack with no luck. There was no time limit suggested on the email I have so I tried again at a late date still no joy. I tried again recently but was told I cannot have it because I didn't claim.it in the first 60 days of taking out my policy, but that isn't true. I have severe mental health and alot of the time in cannot communicate with anyone not even via text or email as I've been feeling a little better recently I sent a email regarding this issue and that is the response I got being denied a free product I earned. Uts not even like I'll use these smartcare rewards I'm building up either as you can't even use them all at once, so you earn the money on there and are capped for usage anyway. so I have zero benefit from.smart care and they still.didnt want to give me my cleaning pack, I've even took out a further policy this month ridiculous.

Useless. Says I have over £400 in rewards and when you go to use them it makes the product around the same price as any online retailer, so looks like you are getting a bargain and you most certainly are not!!!

I am extremely disappointed with my experience with Smartcarerewards pack laundry detergent. Firstly, the product I received was not what I expected. Instead of the liquid detergent I ordered, I received a powder form, which I explicitly I never use in my washing machine. This discrepancy between what was advertised and what was delivered is unacceptable.

Furthermore, when I contacted customer service to address the issue, they were unhelpful and provided no viable solutions. It's evident that Smartcarerewards customer service lacks the competence and willingness to assist customers with legitimate concerns.

Overall, my experience with Smartcarerewards has been nothing short of frustrating and disappointing. I expected better, but this encounter has left me feeling deceived and undervalued as a customer. I would strongly advise others to be cautious when dealing with Smartcarerewards and to thoroughly research their products and customer service before making any purchases or like this deceptive free reward.