It was lovely to face time somebody from the comforts of home.The appointment was made and so easy to join the online face to face chat.The questions were asked about my questionnaire that I filled i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a really positive experience with Smart Clinic for my occupational health review. Right from the start, I felt like I was in safe hands. What stood out most was how much I felt truly heard. The... See more
Company replied
I was recently referred to smart clinic by my employer and I was nervous having never been through this process before. The lady I spoke to was amazing and a pleasure to speak to. She put me at ease a... See more
Company replied
Right from the start, Smart Clinic made everything so simple and straightforward. Every correspondence was clear and easy to follow. Bronwyn made me feel listened to on both my appointments and showe... See more
Company replied
Company details
Written by the company
Occupational health and corporate wellbeing to organisations around the UK.
Contact info
9, CW9 7LP, Northwich, United Kingdom
- 08008620142
- hello@smartclinic.com
- www.smartclinic.com
4.9
Excellent
713 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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A very fast and professional service…
A very fast and professional service with great communication- thank you
July 6, 2026
Unprompted review
Compassionate and respectful
The lady I spoke to was calm and explained things clearly. She treated me with compassion and dignity. She was a pleasure to speak with. The whole process was very quick and simple.
July 1, 2026
Unprompted review
Great service
Kay was lovely and made me feel at ease. The report came back within 2 hours which is fab.
June 30, 2026
Unprompted review
So easy to use
I had to use smart clinic for an online medical check before signing a new job contract. The process was so quick and easy and hassle free. Would definitely recommend them to any business that needs this sort of service.
June 24, 2026
Unprompted review
Respect and understanding upholding…
Respect and understanding upholding your dignity.
June 22, 2026
Unprompted review
Reply from Smart Clinic
Thank you - is there anything that could have made this a five star service for you?
Amazing company
Amazing company, very professional in all they do, staff are very polite and understanding
June 16, 2026
Reply from Smart Clinic
Thank you for the kind feedback :)
5 Stars
They were informative and empathetic on the call, and quick follow up in terms of the report
June 18, 2026
Reply from Smart Clinic
Thank you for the kind feedback :)
Excellent at understanding my…
Excellent at understanding my requirements , and assisting in portraying them
June 17, 2026
Reply from Smart Clinic
Thank you for the kind feedback :)
Staff was very friendly and made me…
Staff was very friendly and made me feel welcomed and comfortable the whole time whilst making it clear that my consent was crucial and that I would be taken seriously. was a quick and effective process with laughter to lighten up the mood with words of reassurance.
June 17, 2026
Unprompted review
Reply from Smart Clinic
Thank you for the kind feedback :)
Deborah was great
Deborah was great, friendly and a very approachable and understanding tone on the phone. Helpful and asked great questions without being too probing.
June 17, 2026
Reply from Smart Clinic
Thank you for the kind feedback :)
Reply from Smart Clinic
Thank you for the kind feedback :)
Very competent assessment with a lovely…
Very competent assessment with a lovely person completing it.
She was very knowledgeable and understanding.
June 12, 2026
Reply from Smart Clinic
Thank you for the kind feedback :)
Amazing!
Anita was amazing and fully understood the ordeal that I'm currently going through.
Kind and compassionate, the entire time it felt like a normal conversation
June 10, 2026
Reply from Smart Clinic
Thank you for the kind feedback :)
I was recently referred to smart clinic…
I was recently referred to smart clinic by my employer and I was nervous having never been through this process before. The lady I spoke to was amazing and a pleasure to speak to. She put me at ease at every step of the assessment and made sure everything was explained clearly. Thankyou for all your help, the report provided has made staying in work possible and slot more manageable. Service was flawless and so so quick. I had my assessment in the morning and the report was received that evening.
June 3, 2026
Unprompted review
Reply from Smart Clinic
Thank you for the kind feedback :)
Really nice lady who rang me put my…
Really nice lady who rang me put my mind at rest and was very efficient with report
June 8, 2026
Reply from Smart Clinic
Thank you. Is there anything that we could have done to make this a five star service?
Very friendly approach. Quick response
June 8, 2026
Reply from Smart Clinic
Thank you for the kind feedback :)
This is a very professional group of…
This is a very professional group of people who went through every details to enable them to come to an honest and final finding.The person who spoke to me knew her job and was very easy to communicate with.I give this company 10 out of 10 for professionality.
June 8, 2026
Reply from Smart Clinic
Thank you for the kind feedback :)
Reply from Smart Clinic
Thank you for the kind feedback :)
Friendly and helpful
The lady I spoke to was very friendly and understanding and made sure that I could tell her all the relevant information. She was happy to answer my questions and ensured that I was comfortable throughout the videocall. This was a very professional call.
June 9, 2026
Reply from Smart Clinic
Thank you for the kind feedback :)
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