Being able to lock in a rate with Smart Currency Exchange took the unpredictability out of the sale of my house in France. Matthew Lane-Miller and his team were always readily available to give sound... See more
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1 Lyric Square, Hammersmith, W6 0NB, London, United Kingdom
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Smart Currency Exchange is an excellent company. I did lots of research and called several companies before proceeding with them.
My account manager Callum has been fantastic. He is very responsive, efficient, provides clear support and is very helpful. I really appreciate his guidance during this process, as it was my first time dealing with exchange rates. I also secured a very competitive rate.
I strongly recommend Callum and Smart Currency Exchange to everyone.

Reply from Smart Currency Exchange
Great service - Arron was extremely helpful and knowledgable, Many thanks.

Reply from Smart Currency Exchange
Very happy
Excellent service and very helpful by telephone. Will recommend

Reply from Smart Currency Exchange
As a first time Customer, i felt pressure to comply with instructions, however confidence came with time
Thanks

Reply from Smart Currency Exchange
Prompt service, precise and I felt trust from Rhys who set up my account. Funds hit my account early tge following day.
I will definitely carry on doing business with this excellent service.

Reply from Smart Currency Exchange
I’ve been using Smart currency now for Years & would never use anyone else, it’s the confidence & professional way all the smart currency advisors have been with me, You feel so safe from start to finish.

Reply from Smart Currency Exchange
Very straight forward and helpful advisors. Quick to process the payment at both ends and costs were very competitive.

Reply from Smart Currency Exchange
I recently used Smart Currency to transfer money from Australia back to the UK.
I dealt with Danny Cook and honestly couldn’t ask for more. Through an introductory phone call Danny explained the options available to me, in detail and made sure I understood the processes.
He was then able to secure me a deal and lock in a great rate, which I am extremely happy about. After sending the money from Australia and it arriving with them, it was a seamless process to receive it in my nominated account.
I would certainly use Smart again and would not hesitate to recommend Danny and team to any family or friends!

Reply from Smart Currency Exchange
Great customer support which made the whole process manageable and stress less.

Reply from Smart Currency Exchange
Beat the quote I'd been offered by Wise and Revolut, and far less hassle to sign up for than those. And very nice to be dealing with actual live people when one is stressing out over unfamiliar financial shenanigans, rather than a stonewalling app or webpage.

Reply from Smart Currency Exchange

Reply from Smart Currency Exchange
Excellent communication fast service better than XE 10 times

Reply from Smart Currency Exchange
As a first for me - converting currency from a house sale into GBP - I was tentative about who to trust with such a large sum. But Smart Currency Exchange soon put me at ease, without financial jargon or any hard sell. Danny Cook was especially helpful as I negotiated the volatility of the markets to achieve the best value. Danny’s professionalism and expertise made what could have been a stressful experience into one I felt safe with. Communicating at every step of the process, from first contact to completion, I couldn’t recommend Smart Currency Exchange highly enough.

Reply from Smart Currency Exchange
The Efficiency and the professional experience I got to making this transition phase make easier.

Reply from Smart Currency Exchange
Good result. Unclear at times if progress of payment was fully engaged, but it was. Downloading timescale was 5/6 days from initial funding. Thank you
Andrew Mathie

Reply from Smart Currency Exchange
Had a great experience with Smart Currency Exchange. They made the process very easy to complete.
Very helpful to me, had an admin issue entering my account details, they provided prompt advice and followed up with me to ensure all went well.
Provided a very competitive exchange rate also.

Reply from Smart Currency Exchange
Fast, efficient service delivery, easy to deal with staff at all levels. Would highly recommend for international money transfers.

Reply from Smart Currency Exchange
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