Smart Energy Company Reviews 34

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I can't thank Tom at Smart Energy enough for all the hard work and input he has, and still is, in helping us reduce our kVA capacity and applying for our HH Meter to be downgraded, hopefully with succ... See more

Rated 5 out of 5 stars

I was very impressed with Tom @ Smart Energy Company. I reached out on the website hoping to get a few answers about our energy bill (that we didn't have through him) and he was both extremely helpful... See more

Rated 5 out of 5 stars

I've worked with a lot of energy brokers and unfailingly they just want a quick transaction after a 5 minute call. Tom McGlynn sent us weekly pricing and shared sector insights for several months befo... See more

Company replied

Rated 5 out of 5 stars

Smart En were able to help us get a much better price on our business property and made the process completely hassle free. Tom has been very helpful and always a pleasure to deal with. Would hi... See more

Company details

  1. Electric Utility Company
  2. Utility Contractor
  3. Water Utility Company

Written by the company

Energy Consultancy that provides commercial utility contracts from over 20 suppliers. Always guaranteed to beat your supplier renewal, get in touch to see how we can save your business.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can't thank Tom at Smart Energy…

I can't thank Tom at Smart Energy enough for all the hard work and input he has, and still is, in helping us reduce our kVA capacity and applying for our HH Meter to be downgraded, hopefully with success. Tom has acted on our behalf (with permission) to try and get us the best outcome. I have been going round in circles the last few years to try and get this sorted direct with the 'Electricity Providers' but have had no luck, so for Tom to help has been amazing. I certainly would recommend anyone try Smart Energy, you won't be disappointed! We also got the best deal on rates as our electricity Contract was due for renewal.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

I was very impressed with Tom @ Smart…

I was very impressed with Tom @ Smart Energy Company. I reached out on the website hoping to get a few answers about our energy bill (that we didn't have through him) and he was both extremely helpful and very knowledgeable about the sector. He quickly helped me understand our issue and then got busy finding competitive quotes.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Tom has been an excellent broker for us. His regular updates on electricity price movements and comparisons have allowed us to save money on our contracts over a number of years. I would highly recommend Smart Energy

June 18, 2025
Unprompted review
Smart Energy Company logo

Reply from Smart Energy Company

Thankyou for your kind words Julie! We really appreciate it

Rated 5 out of 5 stars

Really good experience with this…

Really good experience with this company. Tom was very helpful, knowledgeable and communicated everything quickly. We will use this company again when contracts are next up for renewal

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

We have been using Tom for a couple of years now and he is very communicative providing us with various options for the best deals very quickly. Transition between energy providers is a remarkably smooth process and I would have no hesitation in recommending The Smart Energy Company. We look forward to working with them again in the future.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Tom has advised us for over 5 years…

Tom has advised us for over 5 years now, always responding quickly and sorting us the best deals within hours (not day or weeks). I would therefore have no hesitation recommending The Smart Energy Company to anyone and we look forward to working with them in the future.

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

I've worked with a lot of energy…

I've worked with a lot of energy brokers and unfailingly they just want a quick transaction after a 5 minute call. Tom McGlynn sent us weekly pricing and shared sector insights for several months before we signed paper. How could we use anyone else. Also he found the best pricing. We did check.

July 7, 2023
Unprompted review
Smart Energy Company logo

Reply from Smart Energy Company

Appreciate your kind words and excellent analysis of how we work Chris.

Rated 5 out of 5 stars

Highly recommend

Great communication and constant updates on energy prices. Saved me a chunk of money for my business.
Definitely recommend giving them a go.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great communication with Tom

Great communication with Tom. Very helpful and really sorted out a difficult and complicated situation with my energy company, I’d been massively overcharged by EDF with a strange billing system, and Tom managed to deal with all the jargon and letters and turn the situation around. Ended up being in credit for thousands instead of in debt for thousands. Would highly recommend.

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Positive experience

Tom McGlynn the operative who contacted Cunliffes was very helpful, informative and efficient. The rates Smart Energy had given were very competitive in comparison to other Agency energy quotes.

March 13, 2023
Unprompted review
Smart Energy Company logo

Reply from Smart Energy Company

Thanks for your kind words and happy to be able to help. We will be in touch when the Electric comes up but feel free to get in touch if you have any issues / queries on anything utility related :)

Rated 5 out of 5 stars

Great service

Great service, prompt in their responses and very professional. Tom who looks after the vast majority (and soon to be all) our portfolio it assisting us to get the best deal for our clients - removing the headache of shopping around and searching meticulously for the best offer.

February 2, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look