Smart Energy Company Reviews 

37
TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

I am giving three stars purely for the telephone conversation I had this morning in which Sino (in customer services) not only listened but finally acted on my requests. Previously the customer servi... See more

Company replied

Rated 5 out of 5 stars

I can't thank Tom at Smart Energy enough for all the hard work and input he has, and still is, in helping us reduce our kVA capacity and applying for our HH Meter to be downgraded, hopefully with succ... See more

Rated 5 out of 5 stars

I was very impressed with Tom @ Smart Energy Company. I reached out on the website hoping to get a few answers about our energy bill (that we didn't have through him) and he was both extremely helpful... See more

Rated 5 out of 5 stars

I've worked with a lot of energy brokers and unfailingly they just want a quick transaction after a 5 minute call. Tom McGlynn sent us weekly pricing and shared sector insights for several months befo... See more

Company replied

Company details

  1. Electric Utility Company
  2. Utility Contractor
  3. Water Utility Company

Written by the company

Energy Consultancy that provides commercial utility contracts from over 20 suppliers. Always guaranteed to beat your supplier renewal, get in touch to see how we can save your business.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

37 reviews

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4.4

All reviews

(37)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Positive experience

Tom McGlynn the operative who contacted Cunliffes was very helpful, informative and efficient. The rates Smart Energy had given were very competitive in comparison to other Agency energy quotes.

March 13, 2023
Unprompted review
Smart Energy Company logo

Reply from Smart Energy Company

Thanks for your kind words and happy to be able to help. We will be in touch when the Electric comes up but feel free to get in touch if you have any issues / queries on anything utility related :)

Rated 5 out of 5 stars

Great service

Great service, prompt in their responses and very professional. Tom who looks after the vast majority (and soon to be all) our portfolio it assisting us to get the best deal for our clients - removing the headache of shopping around and searching meticulously for the best offer.

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Our support was from Tom McGlynn and he made us feel first class all the way through two recent procurement journeys. Tom you definitely make the procurement a much easier process and your knowledge has been unsurpassed, thank you.

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Brilliant service from Tom from start to finish. Helped us out a lot with finding out that we’d been massively overcharged by our electric company. Tom went above and beyond with helping us getting our money back by chasing them down. Can’t thank him enough for his help. Very professional. Would 100% recommend! Thanks again Tom!

August 19, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Brilliant service provided by Tom ,made the whole process very easy and goes above and beyond to help

If I could give 6 stars I would , very professional and no pressure selling like previous company’s I have used

Keep up the good work Tom

Regards Russell

February 27, 2021
Unprompted review
Smart Energy Company logo

Reply from Smart Energy Company

Hi Russell,

Glad to be of assistance and thanks for the great review! Remember, if you have any issues to queries moving forward (regardless of supplier), get in touch as we will be your account manager :)

All the best,

Tom

Rated 5 out of 5 stars

Great to deal with

Great to deal with. Very quick to respond, made everything easy to understand and got me a great deal. Highly recommended.

October 13, 2020
Smart Energy Company logo

Reply from Smart Energy Company

Hi Jack,

Thanks for your feedback it is appreciated. If you need anything throughout the duration of your contracts, feel free to give me a call and good luck with the new pub!

Cheers
Tom

Rated 5 out of 5 stars

5/5 stars from us

5/5 stars from us, Tom has been exceptional throughout our process of getting a new meter and electricity contract sorted at a really competitive price. Continues to support our needs even after the contract and meter was started. Will be using these services again.

October 1, 2020
Unprompted review
Smart Energy Company logo

Reply from Smart Energy Company

Thanks for the review Sam!
Look forward to working with you in the future

Cheers
Tom

Rated 5 out of 5 stars

Amazing Service!!

Amazing Service! Managed to sort out a much better deal for us! Good communication throughout and really helpful. Thank you!

August 16, 2020
Unprompted review
Smart Energy Company logo

Reply from Smart Energy Company

Hi Emma, thanks for your feedback it is greatly appreciated!
If you need anything, feel free to get in touch.

Cheers
Tom

Rated 5 out of 5 stars

Hassle free!

Smart En were able to help us get a much better price on our business property and made the process completely hassle free.
Tom has been very helpful and always a pleasure to deal with.

Would highly recommend and will continue to use their services.

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you for all of your wonderful service

Thank you for all of your assistance navigating through the jargon of energy companies and for making the whole process much easier.

April 6, 2020
Unprompted review
Smart Energy Company logo

Reply from Smart Energy Company

Hi Jane,

Thanks for your review it is greatly appreciated! Glad to be of assistance and if you need anything through the duration, feel free to get in touch!

Kind Regards,

Tom McGlynn

Rated 5 out of 5 stars

Great service

March 10, 2020
Unprompted review
Smart Energy Company logo

Reply from Smart Energy Company

Hi Taylor,

Thanks for your feedback, it is greatly appreciated

Kind Regards,
Tom

Rated 5 out of 5 stars

Excellent!

Excellent service.

March 2, 2020
Unprompted review
Smart Energy Company logo

Reply from Smart Energy Company

Hi Phil,

Thanks for the review, it is greatly appreciated and glad you find our services of use :)

Thanks
Tom

Rated 5 out of 5 stars

Excellent service and great savings in…

Excellent service and great savings in price. Would highly recommend their efficient and friendly service.

February 24, 2020
Unprompted review
Smart Energy Company logo

Reply from Smart Energy Company

Thanks for your feedback Nicola, it is greatly appreciated and glad you find not only our prices, but services of use for you
Thanks
Tom

Rated 5 out of 5 stars

Excellent

We have used Smart En Co across 2 companies and sites for the last 5 years and would heartily recommend them to anyone else: It is not just that they get you great utility prices, it is the after service in helping to sort out any issues you may have, be it billing or supply.

February 20, 2020
Unprompted review
Smart Energy Company logo

Reply from Smart Energy Company

Hi Paul, thanks for the review it is greatly appreciated and glad you have found our services beneficial! Happy saving!
Tom

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