Fast, Helpful and Excellent service every time! We have used Smart Hospitality supplies for all our menu requirements over the last 3 years. The menu's are very good quality and have been key to... See more
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We are extremely happy with the service that we received from Smart Hospitality. Our enquiry was dealt with very efficiently and all our questions were answered promptly. The finished goods arriv... See more
Company replied
I have used these guys for many years. Unfortunately my latest order from start to finish was disappointing from a customer service point of view. Errors in printing (not completely their fault) bu... See more
Company replied
At B3 Designers we have used Smart Marketing services for a few projects. It always has been easy to customise any product and the lead times have always been respected. The team is really respon... See more
Company details
Information provided by various external sources
The UK’s leading name is Hospitality Products and Supplies, Restaurant, Bar, Table Top Presentation, Hotel Guest Room, Venue Marketing & Promotional Items. In addition we are the trusted name in the supply of Back Of House Equipment, Kitchen Equipment, Cleaning & Disposables, Furniture and much more.
Contact info
138 Abbey Foregate, SY2 6AP, Shrewsbury, United Kingdom
- 01743 465 301
- hello@smartuk.net
- www.smartuk.net
3.8
Great
194 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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First time using this company who where…
First time using this company who where very helpful quality of goods first class delivery very fast would highly recommend will use again many thanks.
December 11, 2018
Unprompted review
Fish &a Pips chalet folders
Charlie Roberts was extremely helpful in the advice and support she gave Fish and Pips. She was consistently professional and prompt with her responses as well as being pleasant, engaging and affable in her manner. She did an excellent job at co-ordinating the compilation of the folders and getting them out to resort on time. The folders are perfect and look great in the chalets. I wouldn't hesitate to recommend Smart as a provider and am very grateful to Charlie being so good at her job! Thank you, on behalf of Fish & Pips.
December 10, 2018
Unprompted review
Reply from Smart Hospitality Supplies
Hi Louise,
Thank you so much for the fantastic review!
Does exactly what it says on the tin!
November 30, 2018
Unprompted review
Gretchen
Gretchen was a great help with my order and on hand if I needed help with anything. She gave me different options to suit what I needed.
November 20, 2018
Unprompted review
Reply from Smart Hospitality Supplies
Hi Jasmine, it's great to hear that yourself and Gretchen enjoyed working together so much on your guest room folders. Thank you for the review.
Thanks to David for all his help and…
Thanks to David for all his help and patience making sure everything was as we requested. Great customer service!
November 12, 2018
Unprompted review
Reply from Smart Hospitality Supplies
Hi Kate, thank you so much for your review! We're glad you're happy with all of your recent orders!
Excellent service from start to finish
Excellent service from start to finish, good quality menus at a competitive price. Gretchen ensured all dead lines were met on the printing and delivery to ourselves ( even with our very tight deadlines ) follow up calls were also received from Gretchen to ensure we were happy with the end product and service.
November 7, 2018
Unprompted review
Reply from Smart Hospitality Supplies
Thank you for taking the time to write us a review, Zoe. Gretchen is so pleased about the positive feedback and we really appreciate your kind words!
Very efficient service
Very efficient service, Gretchen is definitely an asset to the company. Thank you!
November 2, 2018
Unprompted review
Reply from Smart Hospitality Supplies
Hi Zoé,
Thank you so much for your kind review, we're glad you're happy with your Risto menu covers! Your positive feedback has also been passed to Gretchen. Thank you again!
Excellent Service
November 2, 2018
Unprompted review
Reply from Smart Hospitality Supplies
Dave is very pleased to hear that you enjoyed working with him, Clive. Thank you.
Great product
Our contact was really helpful throughout the buying process making our transaction as smooth as possible. Product is great and meets our needs enabling us to display information in a Museum in a dynamic way.
October 30, 2018
Unprompted review
Reply from Smart Hospitality Supplies
Hi Rhiannon, we're thrilled to hear that you're enjoying your new menu holders. Thank you for taking the time to send this review!
Ordered some menus for my restaurant
Ordered some menus for my restaurant, the physical copy of the sample menu does not match the printed copy I received. Only got an apology and 10% next order. Will NOT be using this company ever again. Disappointed as my menus look cheap and less wearable.
October 26, 2018
Unprompted review
Reply from Smart Hospitality Supplies
Hi Joynul, we regret that you are unhappy. The product we sent you as a sample was not the same as that which you specifically requested, signed off and ordered, hence the specifications were different. Your menu has been made to the high standards that we are so well known for and are therefore confident that they will last you a very long time. If you would like to discuss this further, please feel free to contact us on 01743465301.
Excellent Service
Fast, reliable service. Would use again and would recommend
October 25, 2018
Unprompted review
Reply from Smart Hospitality Supplies
Very pleased to hear that you're happy with the table numbers and service, Andy. Thank you for the review!
100% satisfied
We received our beautiful menu covers today.
Charlie did a wonderful job, with a lot of patience and professional.
100% satisfied.
October 20, 2018
Unprompted review
Reply from Smart Hospitality Supplies
Charlie is over the moon that you enjoyed working with her on your menu covers. Thank you, Valentina.
Highly recommended
Easy to order, smooth transactions, excellent communication and quick delivery.
I received regular updates on the delivery and informed if they are coming separately.
The tables numbers we just perfect for the purpose intended. Highly recommended.
October 20, 2018
Unprompted review
Reply from Smart Hospitality Supplies
Hi Jasvinder, we are so pleased to hear that you had a good experience purchasing with us. Thanks for taking the time to leave this review.
Delighted with the product and the price
October 19, 2018
Unprompted review
Reply from Smart Hospitality Supplies
Hi Norman, so glad to know you're pleased with your menu covers. Thanks for reviewing.
Great Service
Have dealt with Smart Hospitality many times and always been very happy with products and service. Just received our latest order at least a week earlier than expected and, as always great quality. So, many thanks to Dave Cottle and the team from Grape Passions Ltd.
October 19, 2018
Unprompted review
Reply from Smart Hospitality Supplies
We're very pleased to hear that you're happy with your order, Sharon. Thanks for the feedback!
Team have been great at turning around…
The team have been great at turning around high quality, bespoke orders to a tight time frame.
Great final products, great price and excellent customer service. The personalised care provided by Dixie and the team meant they delivered right on our brief.
October 17, 2018
Unprompted review
Reply from Smart Hospitality Supplies
Hi Nicholas, we're thrilled that you're pleased with your bespoke placemats and menus. Thanks for taking the time to let us know - it means a lot!
We are extremely happy with the service…
We are extremely happy with the service that we received from Smart Hospitality. Our enquiry was dealt with very efficiently and all our questions were answered promptly. The finished goods arrived earlier than anticipated which was a bonus! We would definitely recommend them.
Sally & Lou
Bliss Food Co Ltd
October 11, 2018
Unprompted review
Reply from Smart Hospitality Supplies
Hi Sally, It's really lovely to hear that you're enjoying your bespoke menu covers. Thanks a lot for letting us know!
Reply from Smart Hospitality Supplies
Thanks for taking the time to review us, Ali. It really means a lot!
Excellent job
Excellent job. My menu covers look fabulous and the price was very competitive too.
June 27, 2018
Unprompted review
The product and service I received from…
The product and service I received from Smart Hospitality Supplies was simply excellent! I would recommend this company to anyone.
June 13, 2018
Unprompted review
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