SmartyKoo Reviews 

72
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Not a good experience I'm afraid. I ordered a phone case, regular delivery, but 4 weeks later it had still not arrived so I contacted them. After a bit of back and forth they eventually admitted the o... See more

Rated 4 out of 5 stars

I ordered an Apple Smart Cover for my iPad Pro in a colour which was not anywhere else available. When I received it, it was not in the colour I expected. When I complained about it, SmartyKoo immedia... See more

Rated 5 out of 5 stars

Read mixed reviews before my purchase (A boardgame) and was somewhat skeptical but i had no problems with my order. Price was good and the product was in great condition. Product was shipped out of Ho... See more

Rated 5 out of 5 stars

Ordered a lovely T-Spinner-Dragon for my kid. Easy finding it, easy ordering, waited the stated 4-7 days (snail mail) and it just came to my front door like expected and in a perfect state protected i... See more

Company details

Information provided by various external sources

Please contact us to see our awesome customer service.


Contact info

4.0

Great

TrustScore 4 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(72)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A happy customer.

Read mixed reviews before my purchase (A boardgame) and was somewhat skeptical but i had no problems with my order. Price was good and the product was in great condition. Product was shipped out of Hong Kong and a tracking number together with an detailed mail with instructions on how to track the package was provided. Payment was smooth via paypal. All in all a happy customer.

June 8, 2017
Unprompted review
Rated 4 out of 5 stars

Great service

I ordered an Apple Smart Cover for my iPad Pro in a colour which was not anywhere else available. When I received it, it was not in the colour I expected. When I complained about it, SmartyKoo immediately offered to replace it at no extra cost, allowing me to keep the one whichI had already received. When it turned out that the colour I wanted was actually no longer available this company offered to refund my money which was done almost immediately. I like a company that offers to repair its errors when they fall short on an order. I will definitely go to them for future purchases.

May 29, 2017
Unprompted review
Rated 5 out of 5 stars

Would highly recommend!

I ordered the IPhone 7 plus white cat phone cover (with middle fingers up) and I love it.
Took 15 days from Hong Kong to the states and that was with the express.
But... it is sturdy, padded, and holds my IPhone nicely.
I would definitely order from here again.
Super cute!!

May 5, 2017
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, unfortunately issue with product but resolved so quickly and helpfully thank you so much.
Will buy again definitely
My little newborn son will love his mobile

April 8, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look