SmartyKoo Reviews 

I read these reviews before deciding to buy an item , IT WAS A BIG MISTAKE to use this company , I first checked if they had my item in stock , they confirmed , then they posted me the wrong item , then they said they did not have my item in stock , I asked for a refund ( paid with Paypal) but they stopped communicating with me , I had to spend all the time with Paypal communicating to try to get my £27 back , its still ongoing as I was then asked by Paypal to send the item back to some address in Canada at a cost to me of £7.25 not to be refunded , which I am refusing to do and awaiting Paypal intervention ..... terrible terrible company , DO NOT USE if you value your hard earned cash , Smarty Koo are ripp off merchants only interested in your cash not anything else again DO NOT USE THIS COMPANY !!!! And have a look sitejabber

They had a lot of cases to choose from. I was a little skeptical at first due to the low price but everything arrived as described and on time.

They were quick to respond to my messages and I'm very satisfied with the product.

Product arrived in time and was as described. My email inquiry was answered with 7 hours. Good service.

I ordered a poppy doll and it arrived with 9 days. I couldn't be happier! Everything went smoothly.

I bought a cover for my Samsung s2 Tab 9.7, all in perfect condition

My review is positive. Very pleased with my shopping experience here. My order arrived quickly and there weren't any hassles. I'll be back to shop some more.

Customer service was fairly responsive but I am still waiting for a phone case I ordered three weeks ago and the tracking number says it has been waiting to be processed by customs across the country for several days. I had to purchase a replacement phone case elsewhere because of the long wait, and I will probably resell the case (if I ever actually get it) rather than return it because I fear it will take another month or two just to process the return.

I ordered a poppy plush for black Friday and it just arrived today. Great service.

I'm satisfied with their product and service.

The shipping time was a little slow but other than that the service and product are great.

Product was as described and it took 9 days to deliver.

I writing this positive review for them as everything went very well. They had the cheapest price on the product and it arrived on day 10. The only recommendation I can make is for faster delivery time, but it was so cheaply priced I can understand this.

Great customer service. I was sent the wrong item by mistake but they very quickly sent me the correct one. Polite customer service and quick response time. It couldn't be better.

Quick customer service contact, very kind, problem popped up, solved immediately! Would go for it always again - besides a great product I received!

Received an item from Hong Kong (the website covers it as being dispatched from Germany)- a Jabra headset.

First of all it speaks chines.
second - it cannot connect to my phone
third the original software update doesn't work with it.
fourth - the return dress is in Hong Kong NOT Germany.

Never ever again.

Surprised to see it is what I ordered and in excellent condition and on time as promised.

I had an issue with the product supplied - a manufacturing issue. SmartyKoo dealt with the issue quickly and efficiently. My product was replaced without hassle. I recommend this company for their fantastic customer service.

I ordered the BBB series drone and it arrived within 7 days. I couldn't be happier with my purchase and the delivery time.