Very helpful and quick response from the lovely lady when we called. Tom arrived exactly on time to service the boiler. He was thorough, polite and very knowledgeable about the heating system in gener... See more
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Review summary
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Reviews shaping this summary
First time using this company for servicing boilers. Initial contact with them was very friendly, and efficient. Service booked in within a few days. Engineer arrived on time, - very courteous , exp... See more
Smiths are not a large company but they don their best to provide the right solution to whatever heating problem you have. They are quite busy so communications can have a little delay but once focuse... See more
I've used Smiths Heating Services for over 20 years and they’ve always been fantastic. The team is professional, reliable, and their pricing is consistently fair. Communication is clear and timely, wh... See more
Company details
Written by the company
We are a small family business that strives to give a friendly professional service, we have many years experience installing and maintaining central heating and hot water systems and as Worcester Bosch and Vaillant Accredited Installers, we are able to offer up to 12 years guarantee on boilers and seven years on heat pumps. We are MCS registered for Heat pump installations, Gas Safe registered for natural gas and LPG and are Oftec registered for oil boilers. We are Heat Geek verified as well as being registered with APHC and CIPHE.
Contact info
7 Derehams Lane, HP10 9RH, High Wycombe, United Kingdom
- 01494 328382
- richard@smithsplumbing.co.uk
- www.smithsplumbing.co.uk
4.9
Excellent
2K reviews
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Excellent and consistent
Richard and his team installed my boiler and heating system back in 2012. The boiler is still going strong and thankfully never had any issues. Runs like new!
One of the engineers comes out every year to do the service and It’s great to see the business is going strong. The service is always thorough with clear explanations of what they are doing and why they are doing it.
The engineers always leave a tidy job, always very polite and the cost is very reasonable.
I can’t recommend the Smith Heating team enough.
April 2, 2026
Unprompted review
Experienced technician
Easy contact with knowledgeable office manager,prompt appointment and completion of work required.
March 25, 2026
New boiler for elderly lady
Acted quickly to help my elderly disabled Mum when her boiler broke. Efficient and professional with expert advice. Kind to my Mum who now has heating and hot water again with her super new boiler.
Thank you Richard!
March 17, 2026
Great company do what they say turn up…
Great company do what they say turn up when they say and all the staff we have met and spoken too are fantastic. I even spoke to Richard the boss who was really helpful and just a nice person on a Saturday morning. Many thanks to you all, we will only use you and will recommend to others. Grahame, Latimer
Update
Came and serviced our boiler, Tom who did a great job and a really nice guy as are all the staff I have dealt with Thankyou for all your help and being on the level.
March 11, 2026
Great company would highly recommend 😊
March 13, 2026
Excellent service
Excellent, professional service again from Smiths giving us confidence that our boiler is safe.
March 19, 2026
fine service
March 19, 2026
I had no Heating and Smith’s responded…
I had no Heating and Smith’s responded to my phone call immediately and arranged for an Engineer visit within a very short time. He arrived on time and was very friendly helpful and professional. I’m very grateful to them all
March 18, 2026
Excellent Service
Turned-up on time, friendly and approachable, did a thoroughly professional job and talked us through what he was doing. Fair price for the work carried-out. What was there not to like?
March 17, 2026
Would highly recommend using Smiths
We’ve been using Smiths for a couple of years whenever we’ve had boiler issues, and their service has consistently impressed us. The engineers are knowledgeable and take the time to clearly explain what they’re doing, and Zoe in the office is excellent to deal with. I would highly recommend them.
March 16, 2026
Unprompted review
Great service and very professional
March 2, 2026
A pleasure to do business with the engineers…
As always our experiences with the services of Smiths Heating and plumbing are faultless.
February 27, 2026
Efficient and tidy
Smiths are a very well organised and efficient heating company. All the staff I've encountered are tidy and efficient in getting the job done properly. Used them for over 10years excellent business would recommend.
February 26, 2026
Reliable
Reliable, polite, helpful, thorough and experienced with all aspects of the plumbing work done throughout the house……
Smiths Plumbing have been our plumbers for the last 10 years, and I would highly recommend them to friends and family!
February 25, 2026
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