Snoozzzeeedog Reviews 278

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Be very aware of trading with this company and in particular Joe Spencer. Doesn't Pay their Suppliers and claim to not be trading as a company! Owe us nearly £8000 and continued trading via Dog Shows

Rated 5 out of 5 stars

Met the Snoozzzeee Dog Team at Bowood House Country Fair last weekend and was amazed by the quality of their products and attention to detail. The Team themselves were welcoming and on hand to answer... See more

Company replied

Rated 5 out of 5 stars

Well where to start. In today's competitive and high speed society, not many true Gentlemen do you find. BUT Joe, of this Company certainly fits the description in every sense of the word. Fantastic q... See more

Rated 5 out of 5 stars

Having ordered on line, I realized that I needed to delay delivery. Sent e-mail and prompt response received including personal telephone call to check details. So unlike the lack of response receive... See more

Company details

  1. Pet Supply Store

Information provided by various external sources

Sarah Spencer welcome’s you to the Snoozzzeeedog Facebook Page, we are suppliers of dog treat biscuits and luxury pet bedding for dogs and cats. Based In Crewe, Cheshire, UK. we are one of the world’s leading Luxury pet bedding designer featuring supplies for pets and dog treat biscuits with a variety of luxury pet bedding for cats and dogs to choose from online. From pet beds to pet snacks, puppy training pads and duvets, we feature all the supplies for pets to meet most requirements for pet beds.


Contact info

4.0

Great

TrustScore 4 out of 5

278 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

BEWARE OF THIS COMPANY

Be very aware of trading with this company and in particular Joe Spencer. Doesn't Pay their Suppliers and claim to not be trading as a company! Owe us nearly £8000 and continued trading via Dog Shows

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

I have to say the dogs love the bed we…

I have to say the dogs love the bed we brought. Not only were the products great but we also received a excellent service. And we have ordered a second one via the online site, then the blanket arrived almost the next day.
What wonderful service. We were lucky to find Sozzeedog products!

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Best beds ever!

Met Sarah and Joe at paws in the park yesterday! There beds are absolutely amazing the dogs love them so much I bought one really big one and two small ones (to save my two dogs arguing over the beds) they are such a wonderful couple and gave me a great deal for buying a few beds. If I had the chance I would absolutely buy so much more from them! There beds are super comfy I even found the big one comfy to sit in myself (had to try it out) hope to see them again one day.
Amazing products and absolutely beautiful I’ve never seen beds like them. I would give them more than 5 stars if I could.
A massive thank you to them both! They are so helpful and kind as well!
From
Soph, Molly and Chester 💙

September 14, 2024
Unprompted review
Snoozzzeeedog logo

Reply from Snoozzzeeedog

HI Soph,
Thank you so much for your kind words it means a lot to me also considering we will not attending any further outdoor or indoor events again, end of an era. Paws in the Park Kent being one of the best we ever attended was our last.. great to end on a good note. I am sure our beds will give your friends a life time of comfort.
We will miss the people we have met over the last 9 years but not all the work involved in setting up and pulling down, we have to call a day at some time.
Sarah

Rated 5 out of 5 stars

Fantastic dog beds and first class service

I’ve always admired and loved the snoozzzeee dog beds, having had loungers in the past for previous dogs and friends also recommending them I knew I wanted one when I was on the lookout for a new bed for our lab. I’d been eyeing them up at a few dog shows so when I spotted them at Crufts and I had my husband in tow I took him to have a look, I didn’t need to convince him and we bought a bed from Crufts.

Joe and the team were brilliant in helping us choose the right bed for our Labrador, as I wanted something quite specific, a chat with Joe and we’d got the perfect bed.
Our lab loved it straight away, which then made my mum want one as well for her Labrador who was also on the look for a new bed. As crufts was over I sent a quick enquiry and a fast response was received from Sarah, followed by a call with Joe to confirm exactly what I wanted and to confirm all the delivery arrangements we had ordered the 2nd bed.
Both were super helpful, would highly recommend these beds, along with their great service!

March 18, 2024
Unprompted review
Rated 1 out of 5 stars

Paws in the Park stall- seller tells porky pies

Saw this company at Paws in the Park today in Ardingly asked about their beds and if they sold online and delivered as they didn't have the colour of the bed I liked at the show. The man at the stall said no they don't sell online and would only do an order if you called them but would charge £30 for delivery. Funny that when I came home they have a website and delivery was only £9. I don't like companies that tell porky pies!!! Beds looked lovely!!!

May 19, 2024
Unprompted review
Snoozzzeeedog logo

Reply from Snoozzzeeedog

No to be to rude to you in this paragraph and a very important point you failed to listen too. Joe told you as I tell everyone who comes on our stand at outdoor shows and enquires about our ZOONEEE REX BEDS..we do not Sell Zooneee Rex Beds on-line because of the cost of Shipping. We only sell Zooneee REX Beds at shows, so keeping teh price down.. We sell Classic Zooneee beds on our site.. they are not the same bed.. For note we have had the Snoozzzeeedog.com website on various platforms since 1998. All our products have a delivery charge of £9. To send a Rex Bed via FEDEX cost us £37.05 These are facts. Joe was not telling porky pies..


To now be rude to you: you are a vicious and vindictive person not to mention a dumb moron Hannah Bates.. I offer no apologies for my words...as you deserve no less for your review. I have also posted same on a our face book page, my customers over the last 27 years now know what a delightful person you are.. please never buy our beds and never set foot on our stand ever. Get the wax out of you ears and get a life....

Sarah Spencer

Rated 5 out of 5 stars

Excellent range of dog beds

Excellent range of dog beds. Having discussed our requirements with Sarah for our Great Danes we chose the Deluxe loungers. Fabulous choice and service was exceptional. Thoroughly recommend Snoozzzeeedog beds.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Best ever Dog Beds

I first bought a snoozeeedog bed in 2002 and have never found a better quality dog bed. I have had many of their styles and sizes over the years and all of my dogs (from GSD to Papillon) have loved them. They wash brilliantly and last for years.
The customer service is fantastic and Joe goes above & beyond to meet my dogs needs. I couldn’t recommend this company highly enough.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Snoozzzeee Dogs…amazing products, amazing customer service

We first came across Snoozzzeee Dogs at the Knebworth Dog Fest in 2021 where we purchased one of their deluxe, reversible, washable oval beds along with an extreme waterproof lounger, and neverfull bag for our beautiful Saluki Meggie.
We’ve just been blessed with another rescue Saluki Zoe, so ordered some more products from this amazing company - there was a small hiccup with the order - their customer service is second to none…. On receipt of my email outlining the issue there was an immediate email response, outlining how this was to be resolved and this was then followed through with a personal phone call to check I was happy with the proposed resolution
I can’t recommend this company highly enough for both their products and customer service - thank you Joe and Sarah
Lesley Nash and very, very happy Meggie and Zoe 😊

October 31, 2023
Unprompted review
Snoozzzeeedog logo

Reply from Snoozzzeeedog

Thank you so much for your 5 Star Review and thank you for allowing us to make things right, others have been so impatient to judge but your concise and proper way of conduct in notifying us of our mistake reaped the reward you received Your appreciation of our customer service is worth of lot to us. You are always welcome.
Sarah S.

Rated 5 out of 5 stars

A big thank you from Noggin…

Thank you Sarah and Joe for our wonderful Rex dog bed. Your customer service is just amazing. Such a joy to deal with such lovely people.

The quality and style of the bed is quite incredible. That coupled with overnight delivery, we could not be more delighted.

Many thanks.

October 24, 2023
Unprompted review
Rated 1 out of 5 stars

They seem to have a poor approach to customer satisfaction and order fulfilment

I ordered a large sofa bed and paid upfront online for it.

I emailed for an update and they said that they were unable to supply the bed.

I asked them for a refund, which I’m still waiting for.

So now I’m in the dark.

Beware, this business may have cash flow issues, and might possibly go bust leaving small creditors high and dry.

Avoid!

October 16, 2023
Unprompted review
Snoozzzeeedog logo

Reply from Snoozzzeeedog

Neil McCluskey.
Only a fool would write such a libelous and slanderous review in Public and leave themselves open to a large damage claim against their person and legal costs. But you are that person and this is going to be a very costly review for you .. I hope you have very deep pockets, because we have.
My Public Statement to you
Our solicitors have been instructed to take action against you without further recourse. My company reserve all its rights.


Sarah Spencer

Rated 1 out of 5 stars

Ordered 3 dog beds over a month ago NO…

Ordered 3 dog beds over a month ago NO BEDS no communication I have emailed and telephoned no reply
Terrible customer service
after writing this review I had an instant response calling me a liar for saying it had been over a month when in fact I had made an error which I held my hands up to and it had in fact been just under 2 weeks (it felt like a month and still far to long !!)that said they cancelled my order said customers like me were full of my own self importance and I was to never order from them again!!
this company is both Rude and very unprofessional I can totally understand the other bad reviews they have had . They state they are only a small business, well perhaps they should look after their customers better or they will find it goes from small to nothing !!
Still awaiting a refund.

October 13, 2023
Rated 2 out of 5 stars

Placed order

Placed order. Didn’t hear anything other than thanks for order. Rang a few times and eventually had a return phone call only to be told ‘out of stock’ I wonder how long before someone would have let me know.

October 5, 2023
Rated 5 out of 5 stars

Discovered this brand at Chatsworth…

Discovered this brand at Chatsworth Country Show, absolutely love the product, sturdy, stylish, practical combined with fantastic quality, my Hugo even got to choose which bed he wanted, perfect for his breed (dachshund) he loves snuggling into the fur lining. Can not recommend highly enough.

September 2, 2023
Unprompted review
Rated 5 out of 5 stars

A great product and my dog loves it

A great product and my dog loves it. This bed follows on from another Snoozzzeeedog pad which has been in daily use for many years and I'm really impressed with the quality and sturdiness of this one; it feels well constructed and looks so comfortable. My labradoodle approves 100%.

August 12, 2023

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