Polar Automotive Ltd. Reviews 1,101

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting the quality and effectiveness of items like snow chains. Many people appreciate the fast and efficient delivery service, with products often arriving sooner than expected. The service provided is frequently described as outstanding, with staff members being particularly helpful, knowledgeable, and professional. Consumers are also very satisfied with the overall quality of the products and the exceptional customer service, noting the staff's willingness to go the extra mile to ensure customer satisfaction. Reviewers often mention the ease of installation and the practical design of the products.

What people talk about most

Product

Consumers express high satisfaction with the product. Many reviewers praise the snow chains for their ease of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the exceptional and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent and top-quality snow... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I rang the company and the sales guy was amazing, he walked me through all of the options, he then helped me put everything into the basket. But at that point we’d missed the 16:00 cut off and he said... See more

Company replied

Rated 5 out of 5 stars

They know their stuff and are incredibly helpful. Our requirement was a tricky one as we needed chains for a rental car and only had the model confirmed 3 days before Christmas and we were driving in... See more

Company replied

Rated 5 out of 5 stars

I bought snow chains from them, for a BMW X5. This car has limited clearance, and the official BMW owner's manual recommends not to fit any chain... which would be illegal depending on where you dr... See more

Company replied

Rated 5 out of 5 stars

Ordered from the tyre size only and chains fitted perfectly. So simple. Good you tube video demonstrating fitting. Chains arrived the next day from ordering even after selecting standard delivery.... See more

Company replied


Company details

  1. Car Accessories Store

Written by the company

snowchains.com is the UK's leading snowchain supplier. We stock snow chains and winter driving accessories for all types of cars, 4x4 & commercial vehicles. Expert, knowledgeable staff can talk you through the different options and we offer nationwide, next day delivery. We have a showroom in Tonbridge, Kent


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Rapid delivery…

Snow chains delivered ahead of schedule the next day . Great service

December 29, 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Ian, Thanks so much for taking the time to leave us a review. I'm really pleased your chains arrived so speedily - last week was a bit of a challenge with all the snow! Best wishes from The Polar Team

Rated 5 out of 5 stars

I like the chains

I like the chains. Seem well made and a great improvement on old fashioned tensioning. Next day delivered and good value.

January 5, 2026
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Alastair, Thank so much for leaving us a review. I'm glad you had a good experience with us and that your chains arrived on time. You are right, chains have improved dramatically and the self tensioning devices are a real game changer. Best wishes from The Polar Team

Rated 5 out of 5 stars

Very quick delivery of neat chains in a…

Very quick delivery of neat chains in a good bag. Paradoxically waiting for warmer weather to test putting them on my Golf.

January 2, 2026
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Piers, Thanks very much for leaving us a review and I'm glad the chains arrived speedily. I don't blame you for waiting until it warms up, it really has been exceptionally chilly recently! Best wishes from The Polar Team

Rated 5 out of 5 stars

Great price and friendly knowledgable staff

Friendly knowledgable staff helped me get the right snow chains for my motorhome at the most competitive price. They were dispatched the same day free of additional charges and arrived within 24 hours. Great service. Thank you.

January 2, 2026
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Dr Naylor, Thank you very much for leaving us a review. I'm really pleased we were able to help you find the right chains for your motorhome and that they arrived in good time. Thanks for the feedback! Best wishes from The Polar Team

Rated 5 out of 5 stars

Compact and easy to fit…

Bought soft snow socks as they should fit a range of wheel sizes, I've not used them in anger so can't comment on their performance but they were delivered fast are light and pack down well.

December 8, 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi David, Thank you very much for leaving us a review. I'm pleased you like the snow socks and that they were delivered speedily. Best wishes from The Polar Team

Rated 5 out of 5 stars

Thank you so much chains arrived

Thank you so much chains arrived
Many thanks
Bob

December 29, 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Bob, Thank you so much for leaving us a review. I'm pleased the chains arrived safely for you. Best wishes from The Polar Team

Rated 5 out of 5 stars

Good contact

Good contact, info etc. Quick delivery

December 30, 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Sally, Thanks so much for taking the time to leave us a review, we really appreciate the feedback. Best wishes from The Polar Team

Rated 5 out of 5 stars

Great service

Great service, quick delivery, well packaged and geat price, thank you.

December 29, 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Thanks so much for taking the time to leave us a review, we really appreciate the feedback. Best wishes from The Polar Team

Rated 5 out of 5 stars

Very efficient and helpful

Great service, phoned before ordering to get some advice as I was fitting the chains to a sprinter 4x4 with all terrain tyres. I was advised to go up one size up to cater for the chunky tyres and they fit perfectly .

December 8, 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Richard, Thank you so much for taking the time to leave us a review. I'm so pleased we were able to to help you out and that you found the right chains for your van. Best wishes from The Polar Team

Rated 5 out of 5 stars

did the job xxxxxxxxx

December 8, 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Rowan, Thank you very much for taking the time to leave us a review. So pleased we were able to help you out! Best wishes from The Polar Team

Rated 5 out of 5 stars

Great advice and speedy delivery

Before selecting the particular brand and model of snow chains for my car I called the company for advice; this confirmed my choice and I placed the order on a Friday afternoon. I expected delivery 3 to 5 days later, but the snow chains arrived next day. The service has been great and the snow chains are ideal for my car.

December 5, 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Reg, Thank you very much for your review, we really appreciate the feedback. Best Wishes from The Polar Team

Rated 5 out of 5 stars

Excellent service

Excellent service . Would use them again

November 28, 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Peter,
Thank you so much for your review. I'm so pleased you were happy with the service we gave. Best wishes from The Polar Team

Rated 5 out of 5 stars

Friendly staff happy to help

Friendly staff happy to help, quick and smooth transaction, can't really complain! Thank you!

December 5, 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Mauro, Thank you very much for your very positive review! Best wishes from The Polar Team

Rated 5 out of 5 stars

Great service

November 25, 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Neville, Thanks very much for the review, we appreciate the feedback. Best wishes from The Polar Team

Rated 5 out of 5 stars

quick delivery and excellent customer service

Snow chains arrived quickly and as described. I had some problems fitting them, and called for guidance. The man who answered the phone was patient and helpful and the chains work perfectly!

November 24, 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Caroline, Thank so much for your review. I'm really pleased we were able to help you with the fitting - it can seem a little daunting, but once you know what you're aiming for they are fairly straightforward.

Rated 5 out of 5 stars

Great service

Great service , delivered very quickly.

December 1, 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi John, Thanks so much for taking the time to leave us a review, we really appreciate the feedback. Best wishes from The Polar Team

Rated 5 out of 5 stars

I bought snow chains from them

I bought snow chains from them, for a BMW X5.
This car has limited clearance, and the official BMW owner's manual recommends not to fit any chain... which would be illegal depending on where you drive (in Europe, obviously).
Polar automotive were able to advise me I did not have to buy the most expensive model to fit the chain externally, but a chain with smaller diameter.
They seem knowledgeable and honest.

November 28, 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Jeremy, Thank you very much for taking the time to leave us a review. Over the years we have built up a very detailed directory of what can or cannot be fitted to different vehicles, which often gives more choice to customers. I'm glad we were able to advise you and supply you with a suitable chain. Best wishes from The Polar Team

Rated 5 out of 5 stars

Great service

Great service. Fast and reliable

November 21, 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi David, Thanks so much for leaving us a review, we really appreciate your feedback. Best wishes from The Polar Team

Rated 5 out of 5 stars

Super easy to get the chains i needed

Super easy to get the chains i needed. Everywhere else proved difficult to be confident that what they are selling would fit my tires. Just type in the numbers and you know they will fit!!! Super quick delivery too. Thankbyou

November 28, 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Amanda, Thank you very much for your review and I am really pleased we were able to help you. Our chain selector will match your tyre size to the correct chain, but it's important to check the chain you have selected is suitable for your car. If you are unsure please give us a call on 01732 360638 and we can double check for you. Best wishes from The Polar Team

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