Sobelia Reviews 866

I‘m very happy with the customers service! Managers are very attentive to the wishes and questions of customers. Everything is great and I defenetely will use this service to buy new products.

A first class service with top class products. Highly recommended to others.

Excellent service from Sobelia. Quality product and good communication and delivery updates.

Product arrived quickly and as described - thanks!

First time i have used but will defo use again i did have to have a live chat with customer service they were very helpful
Many Thanks for my Serge Luten Chergui xx

First class service. Ample warning as to when order proceseed, pinked, despatched, where it is destined to arrive, arrival date, and day when can be collected.

Extra ordinary product and quick delivery

Ordered perfume for my wife at Christmas from an easy to use website. Order arrived from the USA within one week. Packaging very good. Constantly updated on order details. Highly recommend using this website.
Thank You.

This company is fantastic, I ordered my item on the 30th of November and it arrived on the 6th of December, you can track your order anywhere in the world, highly recommended

Really great 40 quid cheper the perfume and arrived on time no issues

Clarins have discontinued this makeup, so I was pleased that Sobelia stilled carried it.

Genuine products at competitive prices and quick delivery thumbs up from me

Great value for money. It takes about 12 working days before the shipment is delivered and as you receive a message that your shipment is on its way 12 days before delivery, it made me nervous, so I contacted the customer service. I was replied to very quickly and was told that the delivery should be there soon, which was the case. They even contacted me to let me know on the day of delivery that my order would be delivered soon, so great service!

Great company and excellent service! And the shipping is pretty fast for what I've payed for it! Thank you so much guys, I'll definitely order again

i ordered La Prarie from this company - I didn't receive the goods for ages - in fact i still haven't - i got a royal mail note to say that the goods couldnt be delivered as I had to pay £34 delivery charge! they do not answer emails, they put the phone down on you - i will be reporting them to trading standards and hopefully they will cease trading. NO customer service - non delivery of goods, not answering emails or telephone complaints and not offering refunds and not paying for shipping when the consumer has paid for shipments - watch this space , i have called 8 times today and they keep putting the phone down on me

The company is up to no good. It appears they are taking people’s money, holding it for a month and then they blame it on PayPal as to why the product wasn’t delivered, after having spoken to PayPal, it shows they were paid instantly. I spoke to customer services and they said they will look into a refund, but I have a sneaky feeling they’re going to make this process difficult as well. Wish me luck. (And another point, emailing customer services doesn’t work as I never had a reply).

Sobelia, there was no technical issue with Paypal, I called and checked, if this was a genuine issue then please evidence. Honesty is the best policy.

Ordered & paid for an item on 09/09. Received email to say it had been posted on 10/09. Then received another email on 18/09 stating item was out of stock. Shady company. Buyers beware !

Good service, delivery did take a while